Capterra 
G2 
994 reviews
4.5/5 average rating
Gerald C.
Owner, One Way Out
Lisa J.
Counter help, Diner
"The initial process of getting the app to work in the first place was very frustrating, but after that it has been very easy to use. You can even see who is scheduled at the same time as you. Been using this app since this past Spring working various events in the Greater Denver Area. Only other issue is that if you have to change your schedule there's no..." Read more
9 years ago
tim j.
Co-Owner, N Zone Sports Pittsburgh
"With when i work, I can easily schedule, manage and change my employees schedules. I ca schedule them for weeks to come, preset shifts, easily accept call offs and shift changes from my phone or laptop! It is very easy to track how many shifts and hours are being worked per week, chat, time clock, offer open shifts to your entire team, and much much more...." Read more
9 years ago
Stasia P.
Administrative Assistant, AFC
"With When I Work, supervisors have the ability to view the schedule in many different ways. You can choose to view your schedule by task, employee, day, week, or month. That versatility is pretty amazing."
9 years ago
Nicola M.
Director, Superhero in Disguise
"I loved this product until a setting (that I didn't touch) mysteriously changed itself, causing my subscription to increase significantly. I didn't notice it for 14 months. When I addressed this with When I Work, I was told that their policy is to not provide credits or refunds - in this case even when it seems it was them that had overcharged. I have gone f..." Read more
9 years ago
Rachel H.
Events, AFC
"Intuitive system, does what it's made to do: schedule. Filters are great for managers. App functions well, and makes accessing the schedule or making quick edits extremely convenient. Person scheduling has a lot of flexibility within system, and customer service is quick to respond and follow up."
9 years ago
Kenneth K.
Chief Operating Officer, WeGoLook
"In many companies, scheduling is critical to operations. Whether it's the tech sector or quick service food, ensuring you have the right people scheduled at the right time is critical to maintaining the optimal customer experience. Unfortunately, the all-in-one systems that exist in the HRIS arena today ALL lack highly intuitive and full-featured schedulin..." Read more
9 years ago
Daniel D.
Director of Operations, The Station SF
"The platform is easy to use for both employee's and employers. Well laid-out schedule which is easy to read and understand. Important functionality has been included such as employee PTO requests or shift swops, shift reminders and a free easy to use smart phone app for everyone to have immediate access to their schedule. Color coding all shifts and position..." Read more
9 years ago
Karl S.
"We use the 5 Employees license for WhenIWork. The term employees is somewhat inaccurate as they consider the 5 seats to be users, not employees. So as a small business I consume one of the user seats with myself - and then I can only schedule and track actual employee time for 4 employees. To add a 5th employee (6th user) I have to more than double the co..." Read more
10 years ago
Brittny B.
General Manager, Edible Arrangements
"We use this app for a company with 45-50 employees. This tool is very helpful. With most employees having smart phones, it makes it very easy for employees to stay on top of when they work, taking open shifts, and finding their own coverage. The only issues I have had with the app is some of our employees don't have set end times, but you can either give the..." Read more
10 years ago
Robert H.
Owner, Dynamic Dance DFW
"I own a dance studio and I use this app to schedule all of my appointments and for my staff it works great, letting me know when things are going and who has lessons and those things. I would only change a few things about it (Never have a scroll wheel)"
11 years ago
Alex F.
Director of Operations, Prestige Valet Services
"When we heard about When I Work, I was hopeful it would advanced our company. Little did I know, the WIW program not only allowed us to schedule faster, easier and more efficiently but also it allowed us to communicate with our valets attendants in a way we were not able to do before. Although the app is great on Apple, we have had a few issues on the An..." Read more
11 years ago
Lauren B.
Twenty Sided Store
"PROS I love that I can schedule employees on-the-go and check when employees have clocked in. I like that my employees can submit schedule requests that appear right in the scheduler for approval. I love that the schedule syncs with google calendar and that my employees can choose to download just their schedule or the entire staff schedule. I like t..." Read more
11 years ago
Stephen L.
Chief Bar Handler, The HandleBar
"Great booking software for my company of 20 employees. Template schedules make duplicating month to month a breeze. Only improvement I can suggest is the ability to automatically publish shifts based on a google calendar schedule. Publishing and unpublishing shifts can become a bit tedious for me, but if shifts are set in stone (I run a tour company and driv..." Read more
11 years ago
Dean M.
Site Manager/Scheduler , On The Road Again motorcycle School
"We decided to use this to help schedule employees which work primarily on the weekends.Overall we like this product and have found the customer service employees very helpful. However I as the primary scheduler, found that the employees had a difficult time entering their available days even after watching the tutorial. We found it necessary to make our own..." Read more
11 years ago
Robin c.
DRUC
"i wish I could print a while months schedule at a time not just two weeks. Also I wish it would keep previous months synced to my iPhone schedule. It erases them when I try to look at previous months days that I worked. That's frustrating"
11 years ago
Brittany K.
FOHM, Dominick's Pizza & Pasta
"As a small family owned restaurant, many would think there aren't many scheduling conflicts. We have 16 employees to schedule and using the program's features allow us to schedule easily. We love the swap and drop feature!!! We no longer have to worry about shifts being covered - it forces employees to be held accountable."
11 years ago
Avery W.
Chief Technical Officer, Little Italy Pizza
"Pros: I can get a position covered on the fly with the tap of a button. Easy team communication about shifts.Easy scheduling Cons: (more like improvements needed) Vertical schedule printing (THIS IS A MUST HAVE ASAP) print what it shows on the preview before it says print PDF Track paid time off for each employee Birthdays added to top of schedule that..." Read more
11 years ago
Steven H.
Multi Unit Operations Manager, Subway Restaurants (4 locations) - Operated By Bold Enterprises, LLC
"I've used this from early on and they keep making it better. Other than a few server issues few and far between and small errors - which are resolved quickly, I can't say enough about this company and their product."
11 years ago
Linda G.
"I started using Wheniwork in August with less than 20 employees in a brand new Urgent Care setting. I loved it from the first minute! The program is very user friendly- it actually makes scheduling FUN!, It is easy to use with varying levels of skill sets- I can look at the whole staffing for a day or week- or just the nurses or the techs. The staff like the..." Read more
11 years ago
Bevin S.
"This is a great piece of software that allows us to roster, change and update information across our three properties and know that this information gets to the individual staff concerned. Nice interface and easily accessable over ios and android platforms. We also use wage base and this gives us a nice easy interface between rosters and actual hours worked..." Read more
11 years ago
Jean S.
Emergency Dispatch Center Manager, Kings III Emergency Communications
"The app has greatly helped us alert employees when someone is unable to make it to work. We can alert all of our employees that are available during that time frame quickly and easily. It also shows which employees will go into overtime if they cover shift so that you decide if you want to notify them for the shift or not. When an employee takes the open shi..." Read more
11 years ago
Clever Canines -.
"The absolute best thing about When I Work is the customer service. From my very first introduction to today, six months later, I find the team to be passionate, considerate, open-minded, and helpful. They listen to my needs, concerns and ideas and find ways to support the requirements of my company. The system is easy to use for both me and my employees...." Read more
12 years ago
"We manage a staff of 8 and this saves us a considerable amount of time compared to old school methods. Not only is scheduling more efficient but communicating shift changes, filling gaps and getting people to work on time has improved."
9 years ago