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When I Work Reviews & Testimonials

4.5 (1,314)

Capterra Reviews: 994


5
63%
4
27%
3
6%
2
2%
1
1%

90% of Capterra users would recommend When I Work

  994 reviews
  4.5/5 average rating

  Showing 5 star reviews only  

Rebecca Goniwich The S. star-alt star-alt star-alt star-alt star-alt

Owner, The UPS Store

"This ap solves a lot of communication issues with my staff. I love the group chat and the way staff can see open shifts. It saves me hours of time with scheduling and helps with consistency. It also helps to avoid a lot of confusion because all staff can see both locations."

5 years ago

Harry T. star-alt star-alt star-alt star-alt star-alt

Supervisor, freeDOGm

"Very easy to us and set up. can be customize good reports can be integrated"

5 years ago

Heather K. star-alt star-alt star-alt star-alt star-alt

Owner, Crystal and Bloom

"I love WIW. The price is amazing for all functionality it provides. I love the ease of use. Very user Friendly as an admin & a user. I love the customization & use of colors. Love the mobile app."

5 years ago

Marcia Y. star-alt star-alt star-alt star-alt star-alt

Owner/Manager, Marly Sports, LLC

"I was making a paper schedule each week- it took hours! With When I Work, I have created color coded templates of frequently scheduled shifts including assigned positions, breaks and notes. I can also message my staff when there is an open shift to fill or if other staff want to trade shifts . I have not opted in for time clock feature yet as I am not sure..." Read more

5 years ago

JP S. star-alt star-alt star-alt star-alt star-alt

Student Affairs Supervisor, Pima Community College

"Easy to learn, program and navigate. User-friendly."

5 years ago

Byron G. star-alt star-alt star-alt star-alt star-alt

Owner, Get Lit Productions

"Ease of use, quick schedule creation, and open shifts get filled quickly"

5 years ago

Anna S. star-alt star-alt star-alt star-alt star-alt

HR Generalist, Boys & Girls Club of Salem, Marion and Polk Counties

"We are utilizing WhenIWork to schedule our on-call staff across several branches. It made it easy to see availability of on-call staff and whether they are "booked" to work at the particular site making it possible for Branch Directors to call in an available employee."

5 years ago

Liz E. star-alt star-alt star-alt star-alt star-alt

Youth Development Director, YMCA of Northern Michigan

"I will never go back to the old way. When I Work has revolutionized my work day. I have numerous staff working different jobs at different locations. Previously I was using Excel to schedule them all. Keeping track of days off and their class schedules was next to impossible. Letting the staff request time off and set their availability streamlined the proce..." Read more

5 years ago

ROBERT B. star-alt star-alt star-alt star-alt star-alt

Construction Project Manager, Goyette Mechanical

"Great program, user friendly for both administrators and end users. User friendly - this program can be used from any device making it diverse for a company that may carry different devices"

5 years ago

Shelby H. star-alt star-alt star-alt star-alt star-alt

Coordinator, Home & Community Options

"When I work has saved a tremendous amount of time at completing monthly schedules. Our work time with schedules became way more minimized once this system was put into place."

5 years ago

Alexander L. star-alt star-alt star-alt star-alt star-alt

Barista, Zootown Brew

"E-mail shift notifications are helpful, and the interface is really intuitive for an employee."

5 years ago

Giorgia R. star-alt star-alt star-alt star-alt star-alt

Social Media Analyst, Spotlime

"It is very cheap, which is a great starting point. It makes very easy to align on the schedule for future weeks"

5 years ago

Roger F. star-alt star-alt star-alt star-alt star-alt

Church Manager, Zootown Brew

"Overall this is a great, cost affective solution for staff and shift management, time tracking, and payroll. I highly recommend this for small food service businesses."

5 years ago

Levi K. star-alt star-alt star-alt star-alt star-alt

Barista, Gatehouse Coffee

"Scheduling and figuring out when you're available and unavailable. I love that all you need with Scheduling and working is put into one app. What time's you work to, when you need to take time off and you can also pick up shifts if no one has taken them yet too."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall, When I Work is a great tool that allows multiple people all with different availabilities to be easily scheduled. Love that there is an app for both iPhone and Android users so none of our staff have any issues with trying to use it. Super easy to navigate and haven't had any issues in the years we've been using When I Work."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"There are lots of features on this product. In addition the customer service and support are both excellent. We like scheduling people out a few weeks in advance, using previous week's schedules as templates for future weeks. Staff can ask for certain dates off, other staff can opt to take the open shift. Geolocation is used so staff can sign in when they ar..." Read more

5 years ago

Patricia S.

Patricia S. star-alt star-alt star-alt star-alt star-alt

Writer & Designer, OneHope

"We used When I Work as a short-term solution for something that was outside our normal scope, and were thankful for a boxed solution we could use right away that was obviously developed with our kind of problem in mind. It did what we needed it to do, and the only reason we stopped using it was because the event was over and we don't really need that kind of..." Read more

5 years ago

Angie L.

Angie L. star-alt star-alt star-alt star-alt star-alt

Assistant Clerk, Probate Court

"I find it easy not to have to call in for your schedule or worry to collect it if you're off days at a time. It brings a convenience and ease to scheduling that I believe every company should be using this product such as this."

5 years ago

Tiffany P. star-alt star-alt star-alt star-alt star-alt

Student , Brigham Young University

"I love this software. I think it is such a clever idea that is super helpful for organizing with a team of people and for collaborating."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"It has been very helpful with knowing exactly when my shifts start and end, as well as updates when I log into the app to my schedule. Overall, I would recommend this product to any business."

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"When I Work is a well laid-out, robust, and easy to use system for scheduling shifts and team messaging. There are few gaps in the functionality of When I Work Adding and modifying shifts is very simple, and notifies users once they are released. When loading into the app, end users easily see buttons to find their weekly schedules, time off and shift requ..." Read more

5 years ago

tiana b. star-alt star-alt star-alt star-alt star-alt

blogger, Healthcare

"I was made to use this app when I had an actual job where I worked 9-5. I was able to see my schedule for the week on the app which saved paper"

5 years ago

Mark D. star-alt star-alt star-alt star-alt star-alt

Manager, AOE Supply

"I love that all of our employees can be on the same page. There is no hidden information, no one can deny that they saw their schedule, everyone is accountable. Plus, free for our small team is a huge bonus."

5 years ago

Jillian Z. star-alt star-alt star-alt star-alt star-alt

ITS Coordinator, Florida State University

"I recommend this app for all businesses that have employees with all sorts of different availability, lots of part-time positions, and/or a rotating schedule (retail, customer service, etc.)"

5 years ago

Courtney D. star-alt star-alt star-alt star-alt star-alt

HR/Admin/Payroll Administer, Goldfish Swim School

"Our Company has enjoyed using When I Work and don't plan on veering from it anytime soon!. When I work makes it easy to manage our employees time clocks. They have optional features that allow you to customize your account to your companies needs."

5 years ago