Capterra 
G2 
994 reviews
4.5/5 average rating
Verified Reviewer
Verified Reviewer
"I have been using When I Work for the last 7 months and have found it to be a great and easy to use platform. It makes scheduling everyone so much easier and saves me time to do other things."
5 years ago
Thomas H.
Driver , Engineering
"When I Work is perfect value for managing teams of employees. Great value and great customer service. What is most enjoyable about When I Work is the ability to schedule and trade shifts when coworkers all through the app. It's you get updates and notifications regularly as changes are made, and can clock in/out without stepping foot in the office."
5 years ago
Giovanni L.
Supervisor, The YMCA of Greater Vancouver
"Our staff love that they can view their schedules up to 4 weeks in advance. It's really alleviated the need to find substitute staff on short notice."
5 years ago
Chantalle E.
Customer Experience Advocate / Quality Assurance, Elfster
"The scheduling feature was great. I manage a team of 16 seasonal workers across multiple time zones. They could enter their availability in their own time zone and I saw it in mine. Having WIW let me know when people weren't available really reduced the schedule changes once it was published."
5 years ago
Verified Reviewer
"I introduced When I Work in my cafe as a manager and received heaps of compliments on how easy it was to use and the efficiency it brought within the team. I have found it as a blessing in a busy environment and team members with different hours."
5 years ago
Jeff C.
Marketing Manager, The Village Inn
"Great support, awesome product. Perfect option for restaurants looking to get organized. My agency was recently hired by a Hospitality Group to set up their website, media, hiring program, scheduling etc. We work almost exclusively with restaurants and I'm very familiar with all the different scheduling platforms out there like 7 Shifts and Hot Schedules. I..." Read more
5 years ago
Cathy P.
General Manager, YMCA
"When I Work has made scheduling our part-time staff a breeze! It also allows us to share important information with our part -time staff all in one place."
5 years ago
Roberto P.
IT Administrator, Connecticut Veterinary Center
"Really loved it while I used it as a trial. Really wish I could've kept it. This is a great scheduling service! The fact that is web based and app enable makes it a god send. It makes it so easy to schedule and communicate with all the staff almost in real time. The app is very sleek and intuitive with very little guesswork. I was very pleased with how well..." Read more
5 years ago
Iyana U.
Front Desk , Swim tank
"Beneficial to communicating time off, schedule change, etc. with upper management. There is a smartphone app that makes it easier to check daily and weekly. Direct emails are also optional for updates. It is super convenient and also has a chat for co workers to communicate through."
6 years ago
Verified Reviewer
"When I Work was useful with my job in that it allowed me to contact my other coworkers, see my shifts, and their shifts as well so I could know who to contact if I ever needed to switch a shift"
6 years ago
Allison B.
Director of Marketing, DWM Comprehensive Facility Solutions
"This is a great scheduling tool for a small business with different shifts."
6 years ago
Verified Reviewer
"All of my employees are part time (we are only open on the weekends) and I need to be sure every position is covered on every shift. When I work allows me to label and color code the different positions so I can see at a glance that everything is filled, or not. I love that employees can enter or request their time off, so I don't have to try to remember...." Read more
6 years ago
Verified Reviewer
"When I Work is an intuitive and essential tool for scheduling employees. Using it as an employee is a breeze. Switching shifts and getting someone to cover has never been easier. Your need as an employee are accessible to all of your coworkers and supervisors can be notified via options in setting up the application"
6 years ago
Verified Reviewer
"Managing a restaurant, it provides a consistent channel of communication for employees. This takes the pressure off the manager for switching shifts, and lets the employees take care of this on their own. They can also request days off through the platform, so all of my scheduling information is in one place. The approval process notifies employees as soon a..." Read more
6 years ago
Kyla G.
Owner, maids in a minute
"Works seamlessly for scheduling when you need to figure out when employees are available. I have a cleaning company, and my cleaners availability are always changing. This is the only way I've been able to get a handle on when they are available or not to take appointments. A lifesaver."
6 years ago
chanda j.
Owner, Westview Early Learning Academu
"I am really enjoying this for my staff, once they have confirm they have their schedule we have not been having any problems on scheduling conflicts"
6 years ago
Verified Reviewer
"Really easy and nice. I would continue to use their software but we are changing payroll systems and they will cover all of the scheduling features in our package."
6 years ago
Tom C.
Owner and Principal, Self-employed
"Web based, easy to use, accessibility on smart phones for employees"
6 years ago
Anthony P.
Owner, Pacific Hospitality
"When I Work is great because, in today's world of technology, employees always know when they work and get alerted. They can request off remotely, see their schedule, and get alerted to shifts. It has really decreased our amounts of no shows because of not knowing schedules."
6 years ago
Paulina K.
Co owner , Kiddy kare
"I enjoyed using this app greatly and I encourage others to use it. Schedules are posted weekly and it is an amazing way to communicate with the boss, coworkers, etc. also to keep track of how many hours you worked. And to request time off half day or full day"
6 years ago
Crystal M.
Office Manager, Nationwide
"We use this software to schedule our employees as well as communicate between our two locations. It has been a great tool in keeping everyone in the loop and to let the owner know about any supplies needed or any issues with scheduling."
6 years ago
Tammy W.
Director, Good News Childrens Center
"It makes scheduling so much faster and easier to do. Great visual to see staff i need where. I like that i can save templates and shifts. Staff can put in their time off requests and once i approve it shows up in the schedule. I also like that staff can see their schedule and updates."
6 years ago
Verified Reviewer
"Love that I can use this for free for my non-profit; easy way to track time and schedule shifts; easily exports to QuickBooks payroll"
6 years ago
Janesa M.
Lead Early Childhood Teacher , The Childrens Workshop
"It is so convenient to use. My boss will post my weekly schedule on it and I'll be able to view it, along with when my other co-workers work. It is great."
6 years ago
"I like that I'm able to show when I'm available to come into work. Being a student I work during my long breaks (Christmas, Summers) and often times it's hard to get hours when I'm back because I'm unable to know when I am available and with this site I'm able to change when I am available when I do find out. This also prevents errors in scheduling since you..." Read more
5 years ago