Capterra 
G2 
994 reviews
4.5/5 average rating
Ericka C.
Owner, Louisa's Movie House
Gita P.
Owner, Hotel Management
"It's awesome!. I love how easy and simple the app is along with the software! I also find the WhenIWork team extremely supportive when I need assistance!"
6 years ago
Jerry C.
Project Manager, E. Vaughan Rivers, Inc.
"When I work is very intuitive small tool that I can use with simple drag and drop operations to manage hours."
6 years ago
Verified Reviewer
"Scheduling is EXTREMELY easy! Long gone are the days of paper postings and random email messages. It is VERY nice being able to reference your entire schedule from the moment it is posted, going all the way back to your initial employment. Even those with little to no computer experience can use it fairly easily."
6 years ago
Alex M.
IT Administrator, Hawkins Law Firm
"I'm able to view my work schedule quickly and from anywhere. Also, being able to view who else is working during the work week."
6 years ago
Casandra V.
Office Manager, Liberty Tax
"All of our locations are in one spot and no more driving to get the time sheets, the app is convenient, and our employees like that they aren't having to keep up with their time. They just have to remember to clock in and out."
6 years ago
Richard P.
Owner & Founder, Brighton Housekeeping Ltd
"control of employees working at multiple customer sites. Easy to set up and use. No upfront costs. Good support, although nothing ever goes wrong. Easy for employees to use. It's also great there is a mobile app, as our employees work at our customers' sites, and not from an office."
6 years ago
Verified Reviewer
"I am able to view any schedule changes on the go and I can easily switch my schedule or request any time off. This app makes it extremely easy to swap your work shifts with other employees if they're interested. In addition, the app allows employees to painlessly request time off from their employers. A notification is automatically sent to the employer so t..." Read more
6 years ago
Erik K.
Timing and Scoring, Feld Entertainment
"When I work is the easiest program I've ever used for scheduling. There are so many functions to this program that you can't go wrong. You can send texts, emails, and other various alerts to tell people what their shifts are and any updates or comments that go with it."
6 years ago
Verified Reviewer
"it was very easy to use, it kept me on track when it came to scheduling instead of having to go into work and checking the paper schedule or having to take pictures of it."
6 years ago
Lisa D.
General Manager, Adventureworks
"This product is super straight forward and very user-friendly. It is very easy to use the scheduler as well as keep up with employee hours on the Time Tracker. You can easily edit attendance if your employee forgets to clock out and sending messages to the whole group is super easy with the group message feature. The online based platform is great and..." Read more
6 years ago
Pam S.
Store Manager, Plato's Closet
"The ease of the program. It was very user-friendly. Scheduling used to take 2 hours, but it was cut down to 30 minutes with WhenIWork. I love that I could customize the shifts. I especially loved that employees had to acknowledge their shifts. There was no more miscommunication that an employee didn't see their schedule. It's also been a great tool to get st..." Read more
6 years ago
Verified Reviewer
"Ease of scheduling. The simplicity of scheduling through drag and drop features, drop down options, and custom creations."
6 years ago
Verified Reviewer
"Reduced time managing schedules, lower spend on hourly employees, more fun and easy to use for my team. It's fun and easy for my employees to use. There are fewer missed shifts and we spend less time managing schedules than before."
6 years ago
Deborah K.
Owner, AVC
"I think scheduling would not be managed as well without this software. I love that employees can indicate when they are available and when they are not available. I love that they can put in requests for time off which helps me not rely on myself for remembering. I love that there are additional features for rate of wage. I like the attendance and I can see..." Read more
6 years ago
elizabeth y.
Lab/Medical Assistant Supervisor, WholeHealth Chicago
"I like the ease of use, and the fact that employees can download an app that reminds them of when they're scheduled to work."
7 years ago
Verified Reviewer
"scheduling and communication. This tool is great and helps you see how much you are spending on payroll and can let you customize roles. Very helpful for a business that has employees in various places and with mobile options."
7 years ago
Christopher D.
Testing Center Manager, Utah State University
"The ability to easily schedule staff to work and the ability to communicate with staff easily. I love the chat feature to ask someone directly whenever you have a question about the product. The staff communication features are awesome."
7 years ago
Mindi H.
Practice Manager, Redstone Animal Hospital
"The ease of use and specific scheduling features. The drag and drop features and the copying of shifts or whole weeks is wonderful. I love that you can see any requests or availability right on the day you are scheduling."
7 years ago
Stacey M.
Assistant Parks & Recreation Director, Lincoln Parks & Recreation Department
"easy communication with staff members that ranged from 14-40...not any easy task to get everyone on the same platform!. I can check on scheduling from the office or remotely, which is so helpful considering my other "office" is an outdoor pool."
7 years ago
Tiffany P.
Training and Operations Coordinator, Vertical Endeavors
"Increased communication with employees, beneficial blog posts to pass along to our management team, and a system where we have experienced no down time"
7 years ago
Allison M.
OMG Office Management Guru, New Scooters 4 Less
"Time savings is huge! I know some employees have had compatibility issues and storage space issues, but we have always had help from When I Work getting these resolved."
7 years ago
Chelsey S.
Designated Manager, Johnson's Riverside, SLS Inc
"Online features are nice for all staff to refer to when they work and if they can communicate with other coworkers to pick up shifts."
7 years ago
Sean H.
General Manager, Fairfield Inn & Suites by Marriott
"Convenience is the biggest plus. It also helps employees get their schedule on the fly, and keep both management and staff in the know."
7 years ago
Michelle W.
Owner, Johnson's Riverside
"Great company!. When I work is a user friendly program for administration and for employees. The when i work employee chat is great for employee communication. The program calculates hours easily and gives budgeting information."
7 years ago
"Saved time and reduced mental anguish. Ease of use, particularly the ability to search back through past timesheets, export the data with custom date ranges. The time off requests and open shift features are very simple and easy for all employees to learn and implement."
6 years ago