Capterra 
G2 
994 reviews
4.5/5 average rating
Rose A.
Community Manager, Azuki
Krista D.
Teacher Assistant, GNCC
"Overall a great product work with. Ease of use for my schedule & requesting time off"
4 years ago
Verified Reviewer
"I would've chosen this app over its competition, if the cost was more competitive. It's easy to use, it's intuitive, they focus on their core product which is online scheduling."
4 years ago
Charell a.
Nh DON, Sheridan Memorial Nursing Home
"Frustrating- still learning how to best utilize. Being able to change, approve and see the actual schedule in real time"
4 years ago
Cynthia C.
Executive Assistant, MD|DC Credit Union Assn.
"Using WhenIWork is critical to the success of any business that has a staff and requires the management of them. It works for our group, and has been operating well for over four years with no changes insite."
4 years ago
Cc C.
Founder, Pathway HR Solutions
"It gets the job done, but could be better. I like that it integrates with my payroll software."
4 years ago
Jacqueline J.
Reception, R Veterinary at Columbia
"This was the first job I had that has used an app for clock in and clock out and to keep track of accumulated hours. It is very easy to use, I required no training prior to using it. It is easy to confirm shifts that are scheduled in advance because they pop up to confirm when you open the app. It is also very easy to take lunch breaks from the home screen a..." Read more
4 years ago
Shannon V.
Presdient, East Calgary Registry
"I've been using it so long I don't remember the sales and implementation process. It's probably time to start shopping for a new solution, but I can't be bothered because my staff are used to it and it basically does what's it's supposed to."
4 years ago
Jamie L.
Owner, Heal Vet Clinic
"The company only offers support by Chat or Email - there is no way to get someone on the phone. I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!)"
5 years ago
Raven H.
Former COO, Select Medical
"It was ok. Didn't hate it or love it. It was decent for employees. Select Medical used this when I worked there to schedule CNAs, RNs, and RTs. It did the job and gave a visual overview of when staff were scheduled to work."
5 years ago
Cynthia H.
Hostess , Cured/18th & 21st Restaurant
"For what our restaurant needs, which is to get schedules out in a timely manner, track schedule changes and drops or switches, it works just fine."
5 years ago
John D.
physician, Orbit Telehealth
"When I Work is workable and depending on your application, it may be a good choice for scheduling software. There are many competitors in this market, and I have used a variety through different employers. Some other programs seem to offer more features than When I Work and make exchanging or shifts more straightforward."
5 years ago
Jennie B.
Independent Contractor, Self Employed
"Great experience as a user. I would use this for my own business for employee schedules as it is user friendly. When I work software allows all employees the ability to check own and other coworkers schedules from mobile phone access with ease."
5 years ago
Jenavin W.
Security Guard, Southern Tier Security
"Fair. I liked the ease of scheduling and the fact you can copy the previous week into the next schedule and you can choose to do this individually or as a group."
5 years ago
CAITLIN B.
Events and Communications Coordinator, University of Michigan
"Overall I was happy with it. I am no longer in the position that utilize this platform. It is a really nice way especially if you have a significant number of employees to figure how best to configure everyone's schedule to meet the needs of the office. The color coding is helpful for when people are available, not available and possibly available (but prefe..." Read more
5 years ago
Lissa K.
Owner, Keppner Boxing Inc
"great!. I like the drop shift features and availability/unavailability features"
5 years ago
Melinda R.
Education Manager, zoo
"Overall when I work was functional for scheduling my team but the cost and additional functions were not the best compared to other software."
5 years ago
Whitney D.
HR Coordinator, A Golden Star AFH
"Its a good system but could use a few updates to make it easier and faster. The software is great for what we use it for in regards to scheduling. Its very easy to drag and drop things into people shifts. Its very easy to add an employee into the system as well."
5 years ago
natalie s.
manager, organicsqueeze
"It is nice that its easy to add employees to the scheduling. It is also very nice that it is easy for our employees to use. Scheduling should be the easiest thing for us and this helps us make that one thing to check off our to-do list easily. We like it so far!!"
5 years ago
Albert A.
Office manager, Drinks On Me Catering
"My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners. I liked the ability to track staff and having opportunities to see exactly where all staff clocked in or out. The tracking abilities enabled our management staff to hold staff accountable."
5 years ago
Richard S.
Operator 2 / Adventure Coordinator, Treetop Quest
"My overall experience with When I Work has been positive! Out of all the scheduling apps or processes I've been a part of, this has definitely been the smoothest. I would recommend this app to any employer looking for good software."
5 years ago
Joanna G.
Membership Director, Nakoma Resort
"When I Work can take care of your scheduling needs with one application. No more paper schedules required. It is nice to have scheduling for multiple departments in one area. Our resort utilizes the same employees across multiple departments. When I Work allows managers to coordinate and communicate schedules effectively."
5 years ago
Shannan P.
Operations manager, SCST Swim Team
"Overall, When I Work has been a fantastic choice that simplifies our scheduling and coverage process. When I Work made it simple to view the availability of our lifeguards and coaches, assign shifts, and cover call outs when needed. It is an intuitive platform that takes little tech ability to learn."
5 years ago
Shannon O.
Real Estate Agent, Zocale
"It is great to use if you do not have may employees. The more employees you have the more it will cost. I loved the time clock feature and that employees can check in remotely. Although a lot of the other features you have to upgrade for. It is not the most user friendly."
5 years ago
Elexciss T.
Customer Happiness Manager, DECIEM
"Overall, it's great. Since we have a rotating weekend and work from home schedule, everyone is able to see very clearly/quickly/easily where everyone is, who is in on what day. We didn't have any tools we were using prior to this, so the fact that we haven't changed it is a testament to it's ease of use."
5 years ago
"Overall, I wanted this to really work, but it's been frustrating. I do acknowledge that we work in a non-traditional industry. I am a team member at an NFT company with world-wide employees who all work from home. We need our community server covered 24/7 and so I need to be able to schedule people 24/7, but in *their* timezone in order to make sure that I..." Read more
4 years ago