Capterra 
G2 
994 reviews
4.5/5 average rating
Lisa S.
Emmanuel A.
"I find When I Work easy to use, with useful features for employee scheduling, time and attendance tracking, and communication. However, I have encountered some issues with slow loading times, occasional downtime, and a buggy mobile app, and the customer support can be slow to respond. Overall, When I Work has been a valuable asset to my organization."
2 years ago
Rajan P.
"When I Work is a highly regarded workforce management solution that has received positive feedback from businesses of all sizes. Its user-friendly interface, efficient scheduling, and flexible mobile access make it an ideal solution for businesses looking to streamline their workforce management processes. While some users have reported minor issues, overall..." Read more
2 years ago
Cherry C.
"Overall, my experience with When it Work has been positive. The user-friendly software integrates well with other applications, making it a valuable scheduling and shift management tool. While there are potential drawbacks, such as limited customization and occasional technical glitches, the benefits of using When it Work outweigh the negatives."
2 years ago
Alfred M.
"With my experience working with this software, I am so glad to use it and enjoy it with the whole team, for it helps managing our time. We will be glad again if you improve it more efficiently."
2 years ago
Abby H.
"Overall the app is easy to use and navigate. I enjoy using the app and its nice to be able to keep everything in one area."
2 years ago
Verified Reviewer
"When I Work es un software de planificación y gestión de horarios diseñado para ayudar a las empresas a planificar y asignar turnos de manera eficiente. El software cuenta con una interfaz intuitiva y fácil de usar, así como con una accesibilidad en tiempo real a través de la aplicación móvil. Además, permite una comunicación en tiempo real entre gerentes y..." Read more
2 years ago
Digna P.
"Overall experience with When I Work has been a useful experience and I would definitely recommend for teams of people. It's really useful to be able to set your availability and if you work in a team to be able to see other people's availability, working hours and when they are on leave etc."
2 years ago
Katherine L.
"Even though was had a few issues over all the response to the software was very positive. Mobile integration and notifications were awesome. The team loved how they could easily look up their schedule and sync it with their calendar."
2 years ago
Jonathan L.
"Easy to manage multiple employees quickly. Easy drag and drop solution for timesheets, which helps us get things done for so many drivers quickly."
2 years ago
Heather C.
"I have loved every person I have worked with. They have been super helpful and continue to check in with me to see if I need assistance. They don't just get you going and leave you hanging. [SENSITIVE CONTENT] has been awesome!"
2 years ago
Alan B.
Sales Manager, RED PAT BOLIVIA
"Overall, I've been very pleased with my experience using When I Work. It's been a great tool for managing my team and scheduling employees. I've found it to be user-friendly and easy to navigate. The only issue I've encountered is with the mobile app, but I'm sure that will be resolved soon."
2 years ago
Rebekah B.
"Overall very happy with this app as it is something that for sure makes my life easier. I believe 100% of the staff have downloaded the app as well and they get instant notifications when there are any changes made to their schedules which is nice!"
2 years ago
Shelby Y.
"I liked the user friendly interface of this software, it took little to no time to learn how to use it."
2 years ago
Verified Reviewer
"It just made scheduling so easy. Our efficiency went way up once we started using this."
2 years ago
Lisa P.
"This app was very easy to learn! I don't use all the features available but I use many of them & it works beautifully"
2 years ago
Samantha C.
Sales Manager, Auto Express of Hamilton
"We enjoy this program a lot. It is easy to keep track on all employees. It is also very easy to see who is on the schedule for the week and fix times if needed."
2 years ago
earl H.
President/CEO, Martin Ventures Inc.
"over all we are happy and will be staying with the system. we would much rather help them develop there product the switch to another system. while we went there at the very beginning I think it was close an it has been useful and stable all along."
2 years ago
Natalia S.
Salesforce Developer, Globant
"It is a system that allows multi-channel communications as well as calendar management and report creation, it is the type of tool that is not organizationally complex and does not require large investments."
2 years ago
Verified Reviewer
"Great tool for workplace communication. You have everything all in one place for employees to access easily. This software makes it so easy to request time off, swap shifts, communicate with coworkers, and plan out what days you'd prefer to work. I'd highly recommend this to anyone who has shift workers. The app is also quick to learn."
2 years ago
Katja S.
"I have used When I Work at two different places of employment and prefer it over other scheduling applications, such as ADP."
2 years ago
Charissa B.
Office Manager, United Support Services
"Has worked exactly as i needed it to. have been able to use time tracking for payroll, schedule employees and even have them required to confirm their shifts so there is no excuses about not knowing they were scheduled"
2 years ago
Verified Reviewer
"So far the service has been great and I appreciate that there is a Zapier capability to allow me to connect to 3rd part apps."
2 years ago
Emily C.
Marketing Director, Little Fish Swimming
"I like how easy it is to place my schedule preference and pick up and drop shifts"
2 years ago
mera m.
freelancer, self-employed
"An company may manage time and attendance, create and amend employee schedules, add new tasks to the calendar, check timesheets, and fill shifts using the cloud-based employee scheduling tool When I Work. Using native and browser-based applications, When I Work enables users to manage schedules and track time on mobile devices. When their schedules change,..." Read more
2 years ago
"Great !. This really kept me on the ball and tuned in to my employees and staff and in turn they felt more looked after and nurtured for."
2 years ago