Capterra 
G2 
320 reviews
4.5/5 average rating
Francis D
Jonathan H
"I love how user friendly When I Work is! My company uses it every day to book and schedule our labor teams, and I appreciate that it is as seamless to use as it is aesthetically pleasing (very colorful). I also love that it gives you the freedom to customize it how you want - create schedules, employees, shifts, and positions in seconds! Our employees then h..." Read more
5 years ago
Shannon C
"It wasn't very buggy, quite intuitive, user friendly. Tracking hours was easy within the app. The messaging feature was easy to use, though sometimes the notifications wouldn't show up."
5 years ago
User in Apparel & Fashion
"When I work has a clean layout and makes it very easy to input your availability and see who is working. It shows you a schedule of your own shifts, as well as all shifts in an upcoming week. I like that it sends email reminders 2 hours before each shift as well."
5 years ago
Michele G
"Como líder del departamento, llevar un control del cumplimiento del horario del personal a mi cargo era una labor compleja e inexacta, pero desde que empezamos a utilizar When I Work, esto ahora no es problema. Con When I Work, es fácil crear un calendario de trabajo preciso para cada empleado, y estos pueden marcar las horas que cumplieron en sus labores y,..." Read more
5 years ago
User in Machinery
"The most helpful feature is the faily schedule reminders and having the ability to set how and when you receive them so that they can be an effective tool."
5 years ago
User in Consumer Services
"I like how there are separate tabs for everything and yet it isn't cluttered"
5 years ago
User in Education Management
"I can use the app on my phone which makes it easy to use on the go."
5 years ago
User in Veterinary
"It is nice to have your work schedule right on your phone or other mobile device. Fairly easy to use. Can communicate with employer and colleagues in regards to schedule changes or picking up shifts."
5 years ago
User in Hospital & Health Care
"WIW was user friendly and didn’t make seeing schedules too complicated. You could see your schedule and where you were scheduled as well as with who."
5 years ago
Administrator in Entertainment
"Easy of transition between schedule and payroll system. Integrates perfectly with gusto payroll. You can easily have staff set their availability and request time off, so no need to fiddle with excel or keep up with requests. Staff can chat or watch videos if they have questions about any functions with the software. If I have questions about anything or sug..." Read more
5 years ago
Kimberly B
"The program is easy to access from my desktop and mobile device for on-the-go usage. Building the schedule is also pretty simple with their "shift templates.""
6 years ago
User in Civic & Social Organization
"It's good to be able to filter shifts to see my own or open shift. Fairly intuitive format to use."
6 years ago
Isabel R
"it lets you see who is working at what time so you know who your coworkers are going to be, the clock in makes it easy to keep track of everyones shifts."
6 years ago
Jazmine K
"I like that you can use the app to switch shifts with other workers as well as the fact that there are descriptions for the time slot you are alotted. I also enjoy the early reminders before work."
6 years ago
Lissa K
"I like the ability to create shift templates and copy the previous weeks schedule so that I only have to make a few adjustments each time I create the schedule for the week"
6 years ago
User in Restaurants
"The fact that I can call meetings get requests in a good time manner not short."
6 years ago
User in Primary/Secondary Education
"The idea of having a software that allows me to organize my schedule"
6 years ago
Alber B
"How employees can comunicate and get their shifts covered. It is easy for employes to communicate about getting their shifts covered from the co-workers. Moreover, it’s easy to drop or swap part of the shifts and see who is available."
6 years ago
Marta O
"The fact that it's the digital version of check-in cards."
6 years ago
User in Facilities Services
"I like how fast it is to get going with the product. You immediately can put in employees and make a schedule so that you can see everything that is happening for the month."
6 years ago
Megan D
"I love the timesheet tab where I can see when I clocked in and out. This helps me make sure my hours are being logged properly so there are no discrepancies on my pay check."
6 years ago
User in Consumer Goods
"The ability to check in and out of locations. Very easy to keep track of hours during the week. Even easier for the ops team to compile all data on a weekly basis."
6 years ago
User in Hospital & Health Care
"My company has almost all remote employees, so having the capability to clock in to shifts from my remote location is in valuable. I also greatly appreciate the easy capability of requesting a shift to drop or swap with a colleague and also the ease of picking up a colleague's shift. The tools for setting my availability are great too and I like that the app..." Read more
6 years ago
User in Medical Practice
"You can message coworkers and see exactly when others shift are."
6 years ago
"It is a nice and really easy to use system, using this program can be very profitable since it has an average cost, which means that for a small and medium business its implementation can be affordable, I really like the part where I can see that Employees can indicate when they are available and when they are not, also that you can request free time, there..." Read more
5 years ago