Capterra 
G2 
356 reviews
4.5/5 average rating
Lisa R.
Lucas P.
". — What do you like best about When I Work?The app is straightforward to use for both the employer and the employee. I certainly recommend it to everyone. Thank you When I work for being there for us, I really appreciate it! — What do you dislike about When I Work?I really can't think of any, When I work is really for everyone, acce..." Read more
3 years ago
Verified User in Hospital & Health Care
". — What do you like best about When I Work?Ease of scheduling, staff having their schedules in the palm of their hands. — What do you dislike about When I Work?Export of timesheets or schedules to Excel isn't ideal. Would prefer if exports for schedule were in 2 week format, and if timesheet exports came in table format — ..." Read more
3 years ago
Verified User in Hospital & Health Care
". — What do you like best about When I Work?Very easy to use. Great communication tool — What do you dislike about When I Work?Love everything about it. Can't think of anything that I would want to improve — What problems is When I Work solving and how is that benefiting you?Allows everyone to see available shifts and..." Read more
3 years ago
Cody H.
". — What do you like best about When I Work?the feasibility of the app that has changed the way our department schedules — What do you dislike about When I Work?So far there hasn't been a single issue. after moving from our old scheduling software (excel) this has been huge improvement — What problems is When I Work solv..." Read more
3 years ago
Jeremy P.
". — What do you like best about When I Work?I like the ability to be able to copy the previous week's schedule as I have core employee whose schedule does not change.when I work is better than other systems I have used. — What do you dislike about When I Work?Sometimes the system can be glitchy from time to time. This is something th..." Read more
3 years ago
Richard G.
". — What do you like best about When I Work?When staff Commits to work and pick their shifts, they are more likely to show up. — What do you dislike about When I Work?The start up is not easy if time is limited I ended up with three accounts before I could finish and now I can't log back into the other accounts I started. Help staff..." Read more
3 years ago
Andre K.
"I've recommended WIW for 5 years! Great platform. — What do you like best about When I Work? I love the mobile app experience, and I enjoy the scheduling aspects when it comes to larger groups of staff spread out among different work locations. It's a great platform! — What do you dislike about When I Work? The only thing I dislike abo..." Read more
3 years ago
Brooke H.
"Very user friendly! — What do you like best about When I Work? How easy it is to do scheduling and make master schedules with the option to repeat shifts and create templates. — What do you dislike about When I Work? It doesn't always keep the color scheme. — What problems is When I Work solving and how is that benefiting you?..." Read more
3 years ago
Verified User in Hospital & Health Care
"Our Staffing Department Loves It!!! — What do you like best about When I Work? Allows our Staffing Department to handle 150+ staff much easier - scheduling, clocking in/out, better organization. — What do you dislike about When I Work? Nothing so far. Only been using less than 1 month. — What problems is When I Work solving and h..." Read more
3 years ago
Amy K.
"Great scheduling software! — What do you like best about When I Work? When I work is easy to use! Scheduling is also made easier for the managers in the company. — What do you dislike about When I Work? There is nothing that I dislike about When I Work. — What problems is When I Work solving and how is that benefiting you?..." Read more
3 years ago
Warren M.
"User-Friendly! — What do you like best about When I Work? I really like the app. I like how my employees can request time off, pick up shifts, etc all in one interface — What do you dislike about When I Work? I don't dislike anything as of yet. Everything has been working smoothly! — What problems is When I Work solving and how i..." Read more
3 years ago
Julie R
"When I Work Is Awesome! — What do you like best? When I Work is very user friendly. I get my schedules done in no time! — What do you dislike? Not viewing the entire week, all departments — Recommendations to others considering the product: Many offer the same service, however, the customer support is subperb! — What..." Read more
4 years ago
Julie R.
"When I Work Is Awesome! — What do you like best? When I Work is very user friendly. I get my schedules done in no time! — What do you dislike? Not viewing the entire week, all departments — Recommendations to others considering the product: Many offer the same service, however, the customer support is subperb! — What..." Read more
4 years ago
User in Consumer Goods
"Favorite clock-in app I’ve used, yet. — What do you like best? I love the simple design, how I am in a group chat with the rest of the employees and my boss without using my messages, how I can clock in and out from my phone, and track my schedule. — What do you dislike? It's a bit too busy for my personal tastes. — Recommendatio..." Read more
4 years ago
Administrator in Veterinary
"When I Work Review. — What do you like best? Ease of use, employees can check on their phones — What do you dislike? constant email updates. I'd like to be able to make changes/edit and not notify until published — What problems are you solving with the product? What benefits have you realized? Ease of schedule, it's very..." Read more
4 years ago
Agency in Management Consulting
"Really simple scheduling done right. — What do you like best? We investigated several different options including When I Work, and what we really liked about them, versus their competitors, is how easy the software is to use. No one really likes using time scheduling software, but When I Work makes it really simple and painless. — What do yo..." Read more
4 years ago
User in Retail
"When I Work - great way to see schedules and easy to switch shifts! — What do you like best? I love being able to see who and when everyone is working efficiently. It makes it very easy to trade shifts, pick up open shifts, and contact coworkers. The app is very user-friendly as well. — What do you dislike? The app is a bit hard to clo..." Read more
4 years ago
Breanna F
"WIW makes hiring and managing candidates very seamless. — What do you like best? I like the sorting features this product provides. Searching for new hires can be a daunting process; however, WIW allows you to filter candidates in multiple ways. I also like the clock-in and clock-out features. — What do you dislike? There is nothing I..." Read more
4 years ago
Breanna F.
"WIW makes hiring and managing candidates very seamless. — What do you like best? I like the sorting features this product provides. Searching for new hires can be a daunting process; however, WIW allows you to filter candidates in multiple ways. I also like the clock-in and clock-out features. — What do you dislike? There is nothing I..." Read more
4 years ago
Tabitha D
"Easy to Use, Functional and User Friendly. — What do you like best? It is very user-friendly, easy to understand and functional. From all aspects of time management, profile set up and HR document processing, it's probably the easiest of the softwares I've been able to use as an employee and manager. — What do you dislike? I do wish th..." Read more
4 years ago
Tabitha D.
"Easy to Use, Functional and User Friendly. — What do you like best? It is very user-friendly, easy to understand and functional. From all aspects of time management, profile set up and HR document processing, it's probably the easiest of the softwares I've been able to use as an employee and manager. — What do you dislike? I do wish th..." Read more
4 years ago
Lindsey M
"When I Work Review. — What do you like best? Easy layout that makes accessing your schedule, as well as the schedule of others very easy. — What do you dislike? The price of using this app is a bit steep for some things such as a not for profit organization. — What problems are you solving with the product? What benefits have yo..." Read more
4 years ago
Lindsey M.
"When I Work Review. — What do you like best? Easy layout that makes accessing your schedule, as well as the schedule of others very easy. — What do you dislike? The price of using this app is a bit steep for some things such as a not for profit organization. — What problems is the product solving and how is that benefiting you?..." Read more
4 years ago
Stephen C
"Great System. — What do you like best? Flexibility, it's easy to learn, easy to train people on, mobile and browser friendly options allow all staff to have access and get notifications in multiple places at any given time. You can also clone week to week which makes posting next week's schedule super easy. From a payroll/attendance perspective, i..." Read more
4 years ago
"Great product, great implementation, priced affordably! — What do you like best about When I Work? Functionality of the product. It does what it is meant to do and does it well. — What do you dislike about When I Work? Nothing, really. The product works and the service is great. — What problems is When I Work solving and how is t..." Read more
3 years ago