Capterra 
G2 
994 reviews
4.5/5 average rating
AIJELENE L.
Buyer, REX GROUP OF COMPANIES
Verified Reviewer
"I usually am able to know my work schedule well in advance, choose my hours, see my schedule when considering more hours, and get open shift notifications IMMEDIATELY."
7 years ago
Verified Reviewer
"I had to use this for my volunteer work that I was doing (online) and had to use this for the better part of a year. I liked being able to schedule my shifts online, this service made it really convenient."
7 years ago
Verified Reviewer
"Use of mobile app for clock in/clock out, take lunch feature."
7 years ago
Brittany K.
Owner, Mid South Chiropractic
"I would recommend this product for a small business. I believe the product would be best if you were willing to pay for the highest package. Seems very-well set up for a restaurant-type of business (not what I have). It has made my scheduling easier, although it took me a long time to figure out how to use it."
7 years ago
Verified Reviewer
"This app allows our business to run and is an important piece of our administrative efforts. We use this app to communicate directly with our staff (through the messaging features) and it helps our leadership team create a culture of accountability when it comes to requesting time off, keeping track of hours, etc."
7 years ago
Verified Reviewer
"They make it easy to see your entire staffing schedule and any gaps that you need to fill in the coming weeks"
7 years ago
Verified Reviewer
"Very easy to use. Step by step instruction is given for those who are not very tech savvy. Anyone would be able to use this software with ease. Its very self explaining and easy."
7 years ago
Verified Reviewer
"This is pretty good entry level scheduling software and it definitely gets the job done. I'm pleased with it, but I think it's something that can be outgrown with large teams."
7 years ago
Verified Reviewer
"This is a great tool for managing a flexible, hourly workforce and is simple enough to be easily grasped by all. The interface is simple and intuitive and mobile."
7 years ago
Kelly C.
Practice Manager, Bigger Road Veterinary Clinic
"I love it! It's been a game changer for a small company with continued growth. As our number of employees increased so did the challenges of managing a schedule in-house exclusively."
7 years ago
Kenly G.
Aquatic Specialist, City of Georgetown
"This is a great program to use if you have a smaller work force. I do not know how it would review if it were larger. Great functionality to see your own schedule and others you work with."
7 years ago
Hanah S.
Freelance Writer , Shewrites4theLord
"Overall, this site is helping me figure out how I am going to set up each schedule for my business. I love the free option for this and how it works like any other scheduling site. I had an issue with trying to build a schedule and this helped me solve it. I can manage each worker and also tell them what tasks they have to take care of. I can put the informa..." Read more
7 years ago
Verified Reviewer
"Convenient use for everyone to submit their availability and easy scheduling. We used to do this with excel and it was so hard."
7 years ago
Verified Reviewer
"I love how easy it is to look at the schedule and know right away who is working, who is off, and who is available. I think that the color coordinating helps me to understand the schedule faster as well."
7 years ago
Joli G.
Owner, Plainview Escape Rooms
"Overall, this app works great for our purposes but it has a few kinks to work out in order to be a 5 star app. What i liked most about this software is that the free version of this application works perfectly for a small business with few employees. My husband and I started an escape room business several months ago and it has been great to schedule employe..." Read more
7 years ago
Alexander J.
Director of Operations, Casa Nela
"When I Work is a decent option for scheduling. The system, once set up properly, is relatively seamless for scheduling, reporting, and communication. If there are WiFi issues, however, this system becomes useless."
7 years ago
Verified Reviewer
"If you are a small business or have minimal employees, there is a free version of this app you can use to schedule up to 10 days in advance. Work schedule app works much better than a paper schedule so employees can keep up with their schedule. If the manager has to change their work schedule, they will see it in real time instead of relying on an updated pa..." Read more
7 years ago
Sara N.
Associate Veterinarian, River Hills Pet Care Hospital
"I really like the app. It has made scheduling our team of about 20 employees much easier. I really like that employees can confirm their shifts ahead of time and also see all the staff scheduled for a certain day, as well as their assigned area."
7 years ago
Rhema O.
"null"
7 years ago
Kaylin B.
Director of Support, Illuminate Education
"Generally fairly good. It is easy to see what people are doing and when"
7 years ago
Tyler B.
Senior Manager, River & Odi Hospitality Group
"Great product for the money. Very easy to use. Mobile app functionality is great. Messaging is very easy to use on both ends."
7 years ago
Guillermo R.
Network Engineer, Amaris
"the easy to use and the GUI makes this product really great plus its free."
7 years ago
Jennifer V.
Business Manager, Badgerland Irrigation and Lighting Service, LLC
"I like the software, but feel that it would be better suited for a larger company. That being said, it was nice to allow my staff to track their time off and adjust their available hours using this instead of keeping a spreadsheet to try to do our scheduling."
7 years ago
Verified Reviewer
"When I Work is an employee scheduling solution that has helped my organization in introducing new employees, tracking attendance and time, create and manage employee schedules, follow timesheets and update time shifts. Managers are timely informed about time-off requests which can be updated online as well. The group email feature helps to inform the entire..." Read more
7 years ago
"There are many good things about this application. First is this is very helpful tool for those employees under payroll department. They wont have a hard time monitoring and consolidating attendance of all the employees. Second is this is also helpful for every managers and for their subordinates as well, since this app is a mobile-based, anyone can update t..." Read more
7 years ago