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When I Work Reviews & Testimonials

4.5 (1,350)

Capterra Reviews: 994


5
63%
4
27%
3
6%
2
2%
1
1%

90% of Capterra users would recommend When I Work

  994 reviews
  4.5/5 average rating

  Showing 4 star reviews only  

Samantha T.

Samantha T. star-alt star-alt star-alt star-alt star-alt

Remote Worker, Self-employed

"When I work is a time saver, that's for sure!. Best thing about When I Work is that it's free for up to 75 users, so for small businesses like ours, it's just perfect. The features are pretty basic, such as allowing each user/employee to enter their preferred work schedule so you can make sure there are enough people during peak hours, or as needed. The inte..." Read more

7 years ago

Nic G. star-alt star-alt star-alt star-alt star-alt

Musician, Busch Gardens

"I am only a user from the employee side of things, WhenIWork makes it easy to pick up shifts and get details about each job I am assigned. I love how easy it is to let my manager know days I need off and which days I would prefer to work."

7 years ago

Mike D. star-alt star-alt star-alt star-alt star-alt

Director, University Transportation, Fordham University

"Once the template is in place, scheduling for the week is a two click process. The Scheduler offers a clear and concise few of the days shifts. The history function allows us to review shift swaps and covers and track employee behavior when needed. Employees like the workchat and ability to swap shifts from their mobile phones."

7 years ago

Gina T. star-alt star-alt star-alt star-alt star-alt

Marketing Intern, Feast, inc.

"I have found this product to be extremely easy to use with minimal glitches and speed bumps. You can start for free and continue at a great rate so you also get a good value for what you pay."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Overall When I Work has been a great tool for me and I would definitely recommend it to anyone in charge of creating a schedule each week. It will make your job so much easier!"

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"It makes clock in/outs easy to view, scheduling is relatively easy, and some cool exporting features."

7 years ago

Anthony L. star-alt star-alt star-alt star-alt star-alt

Supervisor, YMCA

"Super easy to keep track of your staff scheduling. Took only a few minutes to set up an account and I was off and running. A staff member will need a very good reason to be late or miss a shift with this."

7 years ago

Samantha R. star-alt star-alt star-alt star-alt star-alt

Member Experience Supervisor, Movati Athletic

"This app made scheduling very easy and efficient. No more wasting time trying to pull up everyone's schedules and comparing them, trying to find something that works. Everything was there with this app. It took the guess work out of this aspect of my job!"

7 years ago

Sangdy L. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I am tech-savvy but struggled to grasp the tool at times. The company switched to another tool due to issues. I liked the mobile app and accessibility."

7 years ago

Christine D. star-alt star-alt star-alt star-alt star-alt

Clinical Psychologist, Long Grove Psych Associates

"I really liked how easy it made to schedule our staff. Super easy to use and helped us feel pretty organized. It also made changing shifts super easy."

7 years ago

Derek B. star-alt star-alt star-alt star-alt star-alt

Volunteer and Outreach Advocate, Battered Women's Shelter of Summit and Medina Counties

"The ability to have workers upload their availability and place responsibility on them for scheduling made my job super easy."

7 years ago

Kashif M. star-alt star-alt star-alt star-alt star-alt

owner, Reliable Homecare

"overall a good app and I intend to use it in the first few years when I am growing my business. GPS built in Free for first 75 employees - huge plus for small businesses Easy to use app and desktop version"

7 years ago

Breanna P. star-alt star-alt star-alt star-alt star-alt

Photographer/Graphic Artist, BPhotographfx

"It was quite good for a free app, but the experience can definitely be improved with the addition of paid features. When I Work allows for easy access to the entire team's schedule, and is generally fairly easy to use. I liked that the app would send requests to your supervisor to approve shift changes with coworkers. My favourite aspect of this software, ho..." Read more

7 years ago

Kit K. star-alt star-alt star-alt star-alt star-alt

Owner, Psych Office Solutions

"It integrates with gusto and helps me track hours worked and attendance and tardiness issues. Integrates with our payroll se Revive, Gusto. If it didn't, we'd switch to something else."

7 years ago

Amy S. star-alt star-alt star-alt star-alt star-alt

President, A Walk in the Park

"The software allows me to plan ahead and send projected schedules to staff, view availability for a given day, track requests for time off, and give staff a way to acknowledge their shifts, which promotes accountability."

7 years ago

Andrea V. star-alt star-alt star-alt star-alt star-alt

"I was asked to select a scheduling app for booking tradesmen into a system while they were out in the field. This app is really easy to use, has a nice mobile app and well thought out admin platform. Excellent customer service and reasonable cost."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Being able to create our employee schedule and have a time tracking system all in one. Being able to have our employee schedule and time tracking software all in one vs. using separate programs. Have had issues with job site and customer support has been amazing with their response time and helpfulness - they have a chat feature for instant support!"

7 years ago

Jennifer D. star-alt star-alt star-alt star-alt star-alt

Finance & HR Manager, Animal ER Care, LLC

"easy to use, adding new employees and the invite is helpful. Like the variety of ways I can review the schedule; monthly, daily, weekly."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"It has been. A great tool for communicating with employees and keeping schedules clear and simple to understand and change."

7 years ago

Liz W. star-alt star-alt star-alt star-alt star-alt

Founder & Co-CEO, BumbleBar, Inc.

"The user interface is modern and relatively easy to use. Pricing is comparable or better than alternatives. Uptime is very good."

7 years ago

Jennifer G. star-alt star-alt star-alt star-alt star-alt

Office Manager, Camp Fire Northwest Ohio Council

"For our Camp sometimes a person could be doing multiple jobs throughout the day, so I like that I can color code each job. This makes it so much easier for our staff to know where they are going."

7 years ago

Brad W. star-alt star-alt star-alt star-alt star-alt

REC Director, NOBTS The REC

"I love the employee assessment form that I am allowed to use. They are always sending management articles to my email, which has been big in helping my management skills."

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I was someone being scheduled on the app, so I only know that end of the app. It was really easy to look at your shifts for the week. Also easy to trade and drop shifts and request time off. Easy access to the app on multiple devices makes clocking in super easy and convenient."

7 years ago

Bruce G. star-alt star-alt star-alt star-alt star-alt

GM, Rumpus room

"Organization in one place of dates times and information. Real easy to use and staff likes it also because they get updates to their schedules automatically, and reminders!"

7 years ago