Capterra 
G2 
994 reviews
4.5/5 average rating
Hannah B.
Personal Care Assistant , Loving & Gentle Care
Verified Reviewer
"I used this at a small financial institution. This was an easy way to share information with team members but required a decent amount of work on my part to upload all of the data since the organization had a separate scheduler."
7 years ago
Verified Reviewer
"When I work provides the best system we've tried for our employees to manage scheduling in a self service portal."
8 years ago
Verified Reviewer
"Time savings and easier management of off-site work times. The user-friendliness of it, and most of all the quick support that goes along with it. Using WIW has greatly reduced the Payroll clerk's time and has allowed the employees easier access to clocking in and out when working offsite."
8 years ago
Justin R.
Strength Coach, Parisi Rochester
"The user interface and functionality are so simple and easy to use. It is almost impossible to mess it up"
8 years ago
Helen W.
Aquatic Co-ordinator, Town of oLds
"it is not THE answer to scheduling numerous part time staff around their shifts, but it is definitely than paper or excel spreadsheets. staff can access everything remotely and easily. Drop shift and pick up shift function is great. I have just started tracking hours and I really like that feature."
8 years ago
Arielle J.
COO, Collab&Play
"The UX design, it's really easy to figure out use. Also, it has the features I need, to show people's availability and the ability to notify people easily about their schedules."
8 years ago
Brenda C.
Manager, Stay Winning Boutique
"I liked that this software was easy to use. pretty much easy to navigate through and easy to make schedules on. This also has a time clock feature built into it for employees to clock in and out."
8 years ago
Verified Reviewer
"It's great for keep track of employees, work schedules and hours worked by coworkers. It helps to create great boundaries with employees and communication so no one is confused about each other's hours."
8 years ago
Cammi M.
Assistant, Law Practice
"The ability to schedule employees and chat within the team seems really useful for a remote team that doesn't see their manager too often."
8 years ago
Jeremy M.
Crewing and Technical Manager, MeyerPro
"Scheduling of our complexity is more or less possible with this software. It would be a huge headache otherwise. It simplifies communication with staff and freelancers, pushing updates to them en masse. It is an attractive UI and the app functions pretty well. Support is responsive and communicative."
8 years ago
Joe S.
Operations Manager, Subscription Catalyst
"It does most of what one would hope for from an online work calendar. It's free version is great for basic functions. It's paid version can be very useful, given the needs of the company."
8 years ago
Keith S.
Operations Manager, Stewart Plumbing, Inc.
"Daily, weekly scheduler that actually works and gets used!. This one actually works for construction contractors that have multiple projects/ locations. Easy to add a location with address and notify the employee of schedule and a link to the address/ map of schedule. Employees can see other employees working on the project and arrange to carpool. Templat..." Read more
8 years ago
CHERRIE C.
DIRECTOR, DISCOVERY LEARNING CENTER
"When I work is a flexible program that I can expand as my need for staff grows. It is super easy to use for management and staff."
8 years ago
Nicole B.
Office Manager, Grove City Optical
"Super easy to use, keeps every one connected and together, and makes everything a lot easier to keep in place."
8 years ago
Ryan D.
Assitant Director of Programs, Forest Glen
"- make and send out schedules - use it as a time clock - can input pay rates and track payroll - has an app - know when someone didn't show up for a shift or was late"
8 years ago
Tabatha G.
Program supervisor, creative sprouts
"Easy of use for employees. It also is great for payroll and figuring out hours. The location feature makes it easier to keep track of when employees actually are ready to work. Also the push notifications are nice to remind employees to sign in if they have forgotten."
8 years ago
Conrad K.
Sales Representative, Micro Quality Calibration, Inc.
"Everyone is easily able to check their schedule straight from their phone. Would recommend this to any company looking for an employee scheduling program."
8 years ago
Rachel B.
Marketing & Brand Manager , SkyWheel Myrtle Beach
"Being able to go paperless was the biggest benefit. Also, the ease of the software makes it easy for Supervisors to make schedules and track hours."
8 years ago
Timothy S.
General Manager, SkyWheel Myrtle Beach LLC
"The ease of navigating the app. Being able to put the scheduling software directly on the phone of the employees is outstanding. We also really enjoy utilizing the messenger tool. Its a great way to speak to everyone in an efficient manner."
8 years ago
Cody H.
HR Specialist, RainSweet, Inc.
"When I Work takes a lot of up front data entry to get your company initially setup, but after you should be scheduling smoothly."
8 years ago
Verified Reviewer
"We use WiW for the weekly and daily scheduling of our distributed 24/7 support team. It allows us the ability to create repetitive schedules while leaving the flexibility for employees to input time off requests and set days they cannot work."
8 years ago
Chris F.
Foods Trainer, Stone Mountain park
"The ease of using and the ability to get the budget and cost of labor information. The ease of making schedules, the ability to copy the shifts and move them about the schedule. The ease of setting up new employees."
8 years ago
randy c.
LCM, Walmart
"When I Work is a full-bodied, attractive shift scheduling platform that works well on phones and desktops, and offers shortcuts and templates that help speed up scheduling for managers, giving employees more power over when they work."
8 years ago
Don O.
"null"
8 years ago
"I have no complaints with this software, very convenient and easy to use. I like the convenience of being able to request time off and also to speak with other associates regarding shift changes and/or requesting shift coverage. It makes it very easy to communicate with my fellow employees as well as my employer."
7 years ago