Capterra 
G2 
994 reviews
4.5/5 average rating
Issifou S.
kurt r.
"They have an amazing customer service team who was always there for us. Overall it was a good program to help with scheduling but needs a more user friendly upgrade. Visually, average, looks a little outdated."
a year ago
Verified Reviewer
"As a consultant, our experience has been good. The product is easy to implement and easy to train end users. We have helped several clients implement this tool and it has been very easy to setup and to train managers and employees to use. Setting up automated reminders, custom schedules, and integration with payroll are the top features our clients appreciat..." Read more
2 years ago
Leo C.
"The platform was easy to use in general and the employee app was handy."
2 years ago
Tom W.
"This is a huge time saver for me, as my time spend for scheduling and totaling time cards has dropped significantly. Additionally, my staff can easily swap shifts making it easier for them."
2 years ago
David M.
"I would say When I Work is not the worst app I have used and it is not the best with regards to scheduling. I like the scheduling feature the most followed by the timesheets and time tracker"
2 years ago
Sowah L.
"So far When I work has been pretty good, a bit of a struggle with the integration aspect especially with Gusto"
2 years ago
Jessica P.
"So far, so good. Attendance Reports are so helpful and will assist us in tracking and positively effecting labor."
2 years ago
Savannah H.
"Decent. Not perfect. Ease of scheduling. Very easy to store schedules"
2 years ago
Cameron D.
"Visual display schedules and availability is key! Integration with quickbooks is a breeze."
2 years ago
Gregory M.
"Good bad simple to use. Notifies employees of upcoming schedule, published schedules."
2 years ago
Krzysztof D.
"Overall, When I Work appears to be a comprehensive and user-friendly software that can help businesses manage their employee scheduling and time-tracking needs efficiently and effectively."
2 years ago
Verified Reviewer
"Employees find it easy to use. Admin uses it daily"
2 years ago
Candace W.
"It is a great software that provides a huge improvement and upgrade to companies that need a great product at an affordable price. I love this software and look forward to using it for years to come!"
2 years ago
Cristina P.
"It's not bad, not earth shaking good. But it doesn't really crash -- except I did notice that if I failed to clock in on the app and then my time is adjusted by the team that does attendance -- later on in the same day it's hard to log out for lunch, etc. Sometimes it makes the whole process buggy."
2 years ago
Ariel F.
Management , Elm City
"I like that I am able to see everyone schedule and it will tell me how many hours and how many hours this person has on one specific day and in total. I also like the fact that employees can put in for their days off on the app and then those shifts are available to whoever would like to work them first. I also like the sack that employees can get in contact..." Read more
2 years ago
Sara Y.
Advertising Operations Associate, Rising Tide Interactive
"Overall, When I Work can do just about anything for our company. It can track time and attendance, schedule shifts and overtime, and mark employees as "out of office" when they take paid time off. It is also fairly easy to onboard and train new team members and managers on how to use it just as well. If you work with a lot of people across departments in a p..." Read more
2 years ago
Verified Reviewer
"When I Work is fine and it gets the job done, but there are easier softwares that are more reliable. When it works, it's great!"
2 years ago
Tori B.
Executive Assistant, Megson FitzPatrick
"WIW is pretty intuitive, and our team has no problem navigating the software. it's user friendly. we would be lost without using WIW as a scheduling tool."
2 years ago
Verified Reviewer
"It is very user-friendly, easy to navigate, and saves time for an employee to punch in and out. Easy to track your hours. You don't have to worry about missing hours. Asking for time off is simple and getting approval from management. Won't allow you to clock in before your shift."
2 years ago
Chazz B.
CEO / Founder , BARRY Enterprises & Co.
"Overall great way to automate your systems"
3 years ago
Verified Reviewer
"It was pretty easy to get it up and going. I like it especially for employee scheduling. My employees like to be able to add in their own time and fix their time sheets so I don't have to manually do it."
3 years ago
Kimberly H.
Intake Specialist, Danziger & De Llano Law Firm
"This really helped keep me on track with my hectic work schedule. I enjoyed using it when I had to for work. A couple of things about this product is its functionality. It keeps my schedule organized, and for someone with multiple incomes, that is important as days can sometimes blend. I also really like how it will send you a reminder of when you have a shi..." Read more
3 years ago
Maci H.
Human Resources Manager, Republic County Hospital
"When I Work does exactly what we need for scheduling the varying shifts for the different level of nursing staff and the different departments that they work in. Couldn't recommend enough."
3 years ago
Kevin A.
Energy Consultant, Trust Energy Marketing Ltd
"For employers, it's incredibly easy to manage your employees hours all in one place, and for employees it helps manage your own hours and keep track of your hours that will be on your paychecks, add a great user interface and very user friendly options and that gives you a great application."
3 years ago
"Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés"
a year ago