Capterra 
G2 
320 reviews
4.5/5 average rating
Melody G.
Verified User in Retail
". — What do you like best about When I Work?Clocking in & out feature was what we needed it for — What do you dislike about When I Work?No smart forecasting or scheduling to understand how many people we needed online each day for ticket volume. — What problems is When I Work solving and how is that benefiting you?Clocki..." Read more
3 months ago
Verified User in Hospital & Health Care
". — What do you like best about When I Work?Approving Timesheets and adding sick time is very quick and easy. I also like how you can see on the schedule what employees are scheduled for shifts at more than one location during the week. — What do you dislike about When I Work?I would like to be able to see on the app, with a quick g..." Read more
a year ago
Verified User in Retail
"App lags and doesn't always recognize clock-ins and clock-outs. — What do you like best about When I Work? I can see my time sheets at anytime I need to. — What do you dislike about When I Work? Sometimes I clock out and it will still show me as clocked in, and vis versa — What problems is When I Work solving and how is that bene..." Read more
2 years ago
Olivia N.
"When I Work is very user friendly. — What do you like best? When I Work is user friendly for schedule — What do you dislike? It didn't solve multiple problems for us — What problems is the product solving and how is that benefiting you? Employee schedules"
2 years ago
User in Food & Beverages
"Review of When I Work January 2022. — What do you like best? I love the ability to see who is working throughout the day, the mobile app is very user friendly — What do you dislike? It can be challenging to locate the button to drop a shift, especially if the shift is the same day — What problems are you solving with the product?..." Read more
2 years ago
Naga Ravi Teja D
"Scheduling with When I Work. — What do you like best? Ease of use.The difference it brings.UI to setup and configure. — What do you dislike? Documentation.Benifits Realisation from the app. — What problems are you solving with the product? What benefits have you realized? Improve Time management.Increase effective communic..." Read more
3 years ago
Chelsea H
"Fairly Easy to Use, Great for Managing Shifts. — What do you like best? I like that I can see my own shifts as well as my coworkers so I know who is working what days, who is scheduled with me, etc. — What do you dislike? It can be a little confusing to navigate at first, but it's fairly simple once you get the hang of it. — What..." Read more
3 years ago
Chelsea H.
"Fairly Easy to Use, Great for Managing Shifts. — What do you like best? I like that I can see my own shifts as well as my coworkers so I know who is working what days, who is scheduled with me, etc. — What do you dislike? It can be a little confusing to navigate at first, but it's fairly simple once you get the hang of it. — What..." Read more
3 years ago
Administrator in Hospitality
"Convenient to use, app a plus. — What do you like best? It's quick to schedule shifts with the templates and use of the app. — What do you dislike? I'd like to see a list of all shifts for an employee in a page view rather than a calendar view. — Recommendations to others considering the product: It's a great site for affor..." Read more
3 years ago
Administrator in Events Services
"Great app but not the best for wedding industry. — What do you like best? That it calculates total hours worked and amount. — What do you dislike? Many things! there's a limit to the shift notes. there's no easy feature in the shift notes to upload documents directly there, without having to go through a process of upload in documents,..." Read more
3 years ago
Administrator in Hospital & Health Care
"I like the ease of viewing a day, week or month's schedule. I like how easy it is for staff to request a day off. No more paper copies. I like that you can use the program on the desk top or on your smart phone."
4 years ago
Curtis C
"The ability to drag and drop shifts from one person to another making life easier! You can copy the previous week schedule to the next week which helps.Additionally, staff gets notifications to install the app on their phone and through that app they can manage their days off request or days they are unavailable. When schedules are made the staff are made aw..." Read more
4 years ago
Administrator in Health, Wellness and Fitness
"Ability to have multiple locations and sort by location"
4 years ago
Administrator in Media Production
"It has made the lives of all our managers so much easier now that staff are responsible for updating their own availability calendars in When I Work. This makes it so much easier to build and publish schedules that only need minimal tweaking after. Saving us lots of time."
4 years ago
Mark B
"I like the ability to have the same schedule for a long period of time."
4 years ago
Benjamin P
"The customer support is excellent, and the interface is intuitive."
4 years ago
Andrew C
"You can put in very specific, complicated, repeated availability and requests off in a way that's minimally invasive to your workplace. It displays shifts and hours worked, giving me super fast access to important data that I need. It's incredibly intuitive to use and uses language that respects employees as individuals while also conveying our duty to our b..." Read more
4 years ago
Administrator in Music
"The allocation of tasks is very easy to do. Using the tool to manage schedule's is also quite helpful and I like the use of some automation in there too."
5 years ago
Administrator in Government Administration
"Easy to schedule and duplicate existing schedules for multiple employees."
5 years ago
User in Internet
"The ease of use for clocking in/out and reminders, as well as requests"
5 years ago
Dana L
"If you have a lot of employees with different scheduling needs, this is a wonderful platform for you. You can set up different departments, locations, and can control who can clock in and when. They have a great support team as well for when I run into issues. I've asked questions at all hours, and I always receive a fast and easy response. Not much need for..." Read more
5 years ago
Administrator in Food & Beverages
"It's super easy for employees to use - there's no confusion about "oh I didnt know I was scheduled" because it's right there on their phone"
5 years ago
Christina H
"When I Work has been a lifesaver for keeping track of our employee schedules and hours worked! Our employees have varying schedules week to week so it can be hard to remember who's working what on our team, but When I Works helps us keep track of our employees and helps our employees keep track of their ever-changing shifts."
5 years ago
Angelique B
"I like when I work becuase i am able to clock in and out on my phone and I get reminders before my shift that I work"
5 years ago
". — What do you like best about When I Work?I like its intuitive ease of use. I like the ease of use for the employees in getting set up. — What do you dislike about When I Work?I dislike that we are not able to designate what supervisor/manager requests and notifications go to and that they just go to everyone classified as a superv..." Read more
23 days ago