Alterations.com Reviews & Testimonials

4.7 (487)

Reviews: 487


5
83%
4
11%
3
3%
2
1%
1
2%

94% of customers would recommend Alterations.com

David D.

David D. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Always do good work. They changed their guarantee policy recently (positive) BUT it's not retroactive to any previous work done (negative) which rewards new clients over their regular patrons."

7 years ago

Bill E. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Amazing customer service and they do an amazing job on tuxedos."

7 years ago

David D. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Always do good work. They changed their guarantee policy recently (positive) BUT it's not retroactive to any previous work done (negative) which rewards new clients over their regular patrons."

7 years ago

Craig H.

Craig H. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Very happy with the service and quality I've received from Alterations.com.  Juan is a perfectionist, which I really appreciate because that's what I want out of a tailor.  He'll tell it to you like it is..." Read more

7 years ago

Jeffry S.

Jeffry S. star-alt star-alt star-alt star-alt star-alt

West Bronx, NY

"Juan was exceptional. Extremely professional and a true gentlemen. After my first visit, I already know I'll be back for more!"

7 years ago

Chris O.

Chris O. star-alt star-alt star-alt star-alt star-alt

City of Orange, NJ

"Best alterations service I've experienced. They're professional and hard working. No matter how busy it is, Reaz is able to manage everything and make sure you are top priority. And Juan is an expert on your tailoring needs."

7 years ago

Jacob Sinclair

Jacob Sinclair star-alt star-alt star-alt star-alt star-alt

"Nice services they have."

7 years ago

Google review

John C.

John C. star-alt star-alt star-alt star-alt star-alt

New York, NY

"The customer service to match the expertise. Juan and Reaz are amazingly friendly right when you walk through the door. The space isn't fancy or anything, but it's certainly not indicative of their skill. I enjoy going there not only because of their life time guarantee...but I enjoy the people that work there. And Juan is always, always dressed sharp."

8 years ago

Eli Z. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"I highly recommend this place!!! We brought our wedding tuxedos and asked juan to do a lot of alterations (jackets,pants,sleeves ) And he made it just perfect! Eli"

8 years ago

Kirby Gargantiel

Kirby Gargantiel star-alt star-alt star-alt star-alt star-alt

"Great service! Juan was very helpful and knowledgeable about making adjustments for the right fit. This was my first visit but it certainly won't be the last."

8 years ago

Google review

Daniel S.

Daniel S. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"This is the BEST experience I've ever had with tailoring and alterations. Had two new suits tailored, got me in quick and turned around my suits several days earlier than expected. Best customer service, they are incredibly nice and professional. They know what they're doing. My suits came out perfect and they have a LIFETIME guarantee on the work. Who doe..." Read more

8 years ago

Oswaldo P.

Oswaldo P. star-alt star-alt star-alt star-alt star-alt

Nashua, NH

"I'm addicted to this damn place. I love it so much that I hate it, I hate to love it. Complete loyal customer, can't ever imagine going to another business for tailoring. Juan measures with blade like precision, and everything will fit perfectly, I guarantee it."

8 years ago

Andrew S. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I have tried many different tailoring services in New York and this is the best. JD really emphasizes superior customer service and he works very hard to ensure that all the details of a particular job are done correctly. Juan is a terrific tailor and wonderful to work with; I have confidence in him for the most difficult of jobs. I have had my most challeng..." Read more

8 years ago

Joshua Young

Joshua Young star-alt star-alt star-alt star-alt star-alt

"Client reached out to me and put things right. Was not after a change in my review, but seemed to genuinely care that his customers have a good experience. Thank you!"

8 years ago

Google review

John M. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Very friendly, very customer service oriented, but the quality of the work seems to have declined. I had 5 pair of pants altered by AM a year ago - came to about 120 a pair, but after the initial and second fitting, I had pants that fit me like a second skin. Two months ago, returned with an additional 4 pair of pants, again quoted 120 a pair. This time 3..." Read more

8 years ago

Mike A.

Mike A. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I initially wrote a disappointed review, but I'm correcting that based on my subsequent experience. Last year -- back when they were known as Alterations Master -- I went there to have the sides of a suit jacket narrowed and three pairs of J.Crew dress pants hemmed. They were super friendly and seemed knowledgeable, and the suit looked great! The only slight..." Read more

8 years ago

James Renard

James Renard star-alt star-alt star-alt star-alt star-alt

"Awesome place!"

8 years ago

Google review

Mike A.

Mike A. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I initially wrote a disappointed review, but I'm correcting that based on my subsequent experience. Last year -- back when they were known as Alterations Master -- I went there to have the sides of a suit jacket narrowed and three pairs of J.Crew dress pants hemmed. They were super friendly and seemed knowledgeable, and the suit looked great! The only slight..." Read more

8 years ago

Oscar M.

Oscar M. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"These guys are awesome. Nailed the alterations I needed done to my pants. Employees are very friendly and knowledgeable. The complimentary bottled water is a nice touch. Highly recommended!"

8 years ago

Aaron Rape

Aaron Rape star-alt star-alt star-alt star-alt star-alt

"The service was top notch and the tailor was extremely friendly and knowledgeable. It wasn't the cheapest service around, but I'm confident in the quality. To me, that's worth the money."

8 years ago

Google review

Russell M.

Russell M. star-alt star-alt star-alt star-alt star-alt

Hoboken, NJ

"First yelp review ive ever done, came in today for getting professional measurements done for a tux, staff was very friendly and after finished when i asked how much it would be it was free! Cant get any better than that thanks very much to Juan and the rest of the staff for the great service, will definitely be back for alterations on my suits in the future..." Read more

8 years ago

Denis K. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"These guys are great. Had a pants emergency and they were quick and professional about it. Definitely using them again in the future!"

8 years ago

Russell M. star-alt star-alt star-alt star-alt star-alt

Hoboken, NJ

"First yelp review ive ever done, came in today for getting professional measurements done for a tux, staff was very friendly and after finished when i asked how much it would be it was free! Cant get any better than that thanks very much to Juan and the rest of the staff for the great service, will definitely be back for alterations on my suits in the future..." Read more

8 years ago

C.J. T. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Simply put, they're the best in the biz. Incredibly professional and insanely nice. On top of that, they did my alterations with the quickness and with great quality and care. These are my guys forever. I can't recommend them enough."

8 years ago

Bill T.

Bill T. star-alt star-alt star-alt star-alt star-alt

Manhasset, NY

"Very good service, fantastic waiting time- waited less than 10-15 min on a walk in but do make an appointment! Very good price and they seem quite experienced - been around for 7 years.."

8 years ago