Alterations.com Reviews & Testimonials

4.7 (487)

Reviews: 487


5
83%
4
11%
3
3%
2
1%
1
2%

94% of customers would recommend Alterations.com

Danny D.

Danny D. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"JD runs this place like a pro... I kept adding more to the workload, with a ridiculous timeline, and not only did the work come out fantastic, he did it all in time, at a reasonable price. They reduced in size, a suit jacket, 2 pants, a shirt, a leather jacket, and a wool trenchcoat. My stuff fits perfectly now! I highly recommend these guys, and will surely..." Read more

11 years ago

Katie F.

Katie F. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Friendly, professional and super easy booking system. Hemmed my evening gown and sewed beading on perfectly, only wish is that it would be a little cheaper, but hey, it's midtown."

11 years ago

Katie F. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"Friendly, professional and super easy booking system. Hemmed my evening gown and sewed beading on perfectly, only wish is that it would be a little cheaper, but hey, it's midtown."

11 years ago

Stella C. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"This is where you need to take all your "babies"...you know, your delicate, unique, complex treasures. I'm notorious for snatching up anything with sequins or lace, so I imagine I'll be frequenting this place a lot for restructuring vintage thrift store finds! However, my easy alterations, such as hemming, basic fabrics, etc, will be going elsewhere because..." Read more

11 years ago

J. C. star-alt star-alt star-alt star-alt star-alt

New York, NY

"*** UPDATED 03/17/2013 *** Alternation Masters (J.D.) has made up for their errors to my satisfaction."

11 years ago

Lou F.

Lou F. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"The best NYC has to offer in terms of garment repair and alterations. Brought my vintage faux fur leopard coat to take in a couple of inches. J.D. (the manager) would not release the garment until (1) I was 100% satisfied and (2) he was happy with the job the seamstress had done."

11 years ago

Jeffrey M.

Jeffrey M. star-alt star-alt star-alt star-alt star-alt

New York, NY

"JD is a tremendous tailor, and minus the somewhat inconvenient location, it is easy to get an appointment, and get in-out in a reasonable amount of time. Marking down one star only because of slightly higher prices, and sometimes longer turnaround times. I am clothes snob, though, so I don't mind paying a bit extra and waiting a bit longer if my clothes look..." Read more

11 years ago

E E.

E E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"This is a great alternative to other tailors in NYC (solid price, decent hours, up front pricing on the website, guarantee etc.) but my only complaints are required appointments to drop off and pick up clothing (I prefer going at my own time but I get why they do it). Secondly, although this place takes Visa/MC or cash, the times I stopped by they did not ha..." Read more

11 years ago

Mish C.

Mish C. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"They did a fantastic job, and had my rush alteration done two days earlier than anticipated. And they were so nice and sweet. They even took out sequins, by hand, and to bring my dress in. The dress looks perfect now. Could not have asked for a better experience. Will definitely be back."

11 years ago

Yolanda L.

Yolanda L. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"ALTERATIONS MASTER IS THE BEST!!! This is the best tailoring experience I've ever had and will definitely use them again. They are located on the second floor of an office building so you won't see the storefront from the street. My dearest friend gave me a ball gown she wasn't going to wear again for a holiday party I was attending on Friday (it was..." Read more

11 years ago

Jim R.

Jim R. star-alt star-alt star-alt star-alt star-alt

New York, NY

"Amazing place. Great service. I will be back for all my tailoring needs."

11 years ago

Alexander L. star-alt star-alt star-alt star-alt star-alt

BELLE MEAD, NJ

"Amazing work done by JD! He is always able to make alterations until the clothing is perfect. Moreover, he values his customers and does not make unnecessary suggestions. Highly recommended"

11 years ago

Brad H.

Brad H. star-alt star-alt star-alt star-alt star-alt

Nashville, TN

"This is what it is: a reliable tailor service.  I had some shirts adjusted here to test the waters and was very pleased with the experience.  I appreciate that you can schedule appointments online but that they are also flexible if you call and speak to someone over the phone.  The employees are polite and the business model appears to be very well organized..." Read more

11 years ago

E T. star-alt star-alt star-alt star-alt star-alt

New York, NY

"If you want a place you can count on for alterations, look no further Alterations Master! J.D. has come to my rescue for alternations on bridesmaid dresses and most recently red carpet/designer dresses. It was the most OUTSTANDING service that I received on a Saturday night that prompted this 5 star review. 30 minutes before the shop was set to close I calle..." Read more

12 years ago

Ryan J.

Ryan J. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"These guys are pretty boss. They keep in touch with you if issues arise and are pretty responsive via email. They also do really excellent work."

12 years ago

Ryan J. star-alt star-alt star-alt star-alt star-alt

Manhattan, NY

"These guys are pretty boss. They keep in touch with you if issues arise and are pretty responsive via email. They also do really excellent work."

12 years ago

Sarah V.

Sarah V. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I had last minute issues with my wedding dress 3 weeks before my wedding and was searching for a tailor I can trust. A friend of mine who owns a wedding dress boutique recommended Alterations Master saying that she sends all of her brides to them. They took exceptional care of me from the moment I walked in the door. They fit me in as a walk in during a busy..." Read more

12 years ago

Sarah V. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I had last minute issues with my wedding dress 3 weeks before my wedding and was searching for a tailor I can trust. A friend of mine who owns a wedding dress boutique recommended Alterations Master saying that she sends all of her brides to them. They took exceptional care of me from the moment I walked in the door. They fit me in as a walk in during a busy..." Read more

12 years ago

Sean B.

Sean B. star-alt star-alt star-alt star-alt star-alt

New York, NY

"They really came through for me in a pinch. Dropped of a suit to be altered and had it back in 24 hours. Very happy with the work and I will certainly be back."

12 years ago

Sean B.

Sean B. star-alt star-alt star-alt star-alt star-alt

New York, NY

"They really came through for me in a pinch. Dropped of a suit to be altered and had it back in 24 hours. Very happy with the work and I will certainly be back."

12 years ago

Phil S.

Phil S. star-alt star-alt star-alt star-alt star-alt

LONG ISLAND CITY, NY

"I have been coming to Alterations Master for the year or two and have never had a problem. Once I had them hem pants and 2 weeks later decided they were a bit too long so I took them back and they realtered at no charge (but i did tip the guy). I am usually in and out within 15 minutes or so and all the employees are very nice. Customer service is great as t..." Read more

12 years ago

Vincent W.

Vincent W. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"This is my first experience with Alteration Masters, I was very unimpressed at first, but I must say the customer service is amazing, they truly strive to ensure you are satisfied and helps you throughout the entire process. I will gladly come back again when I need additional alterations."

12 years ago

Vincent W.

Vincent W. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"This is my first experience with Alteration Masters, I was very unimpressed at first, but I must say the customer service is amazing, they truly strive to ensure you are satisfied and helps you throughout the entire process. I will gladly come back again when I need additional alterations."

12 years ago

Jason W.

Jason W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"There are many reasons why I am so unhappy with the items that I brought to Alterations Master Tailor Shop.  While I felt that everyone was very rude to me except the woman who pinned my items and I overpaid by about 100 dollars, everytime I called them my items were never ready and worst of all nothing fit me well.  Shoulders were too loose, hem was too tig..." Read more

12 years ago

Jason W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"There are many reasons why I am so unhappy with the items that I brought to Alterations Master Tailor Shop. While I felt that everyone was very rude to me except the woman who pinned my items and I overpaid by about 100 dollars, everytime I called them my items were never ready and worst of all nothing fit me well. Shoulders were too loose, hem was too tig..." Read more

12 years ago