Central Vacuum Experts Reviews & Testimonials

4.9 (122)

Reviews: 122


5
96%
4
3%
3
0%
2
1%
1
0%

99% of customers would recommend Central Vacuum Experts

Bonnie Hauser

Bonnie Hauser star-alt star-alt star-alt star-alt star-alt

"Timely, expert service with a smile. I love Vacuum Cleaner Hospital and have trusted them for years with great service and good value. Justin did a great job serving my system and installing a new machine. A clear standard for great service. Bravo"

3 years ago

Google review

Gerardo Hurtado

Gerardo Hurtado star-alt star-alt star-alt star-alt star-alt

"Thank you , Jeremy !"

3 years ago

Google review

Shalon Maxile

Shalon Maxile star-alt star-alt star-alt star-alt star-alt

"Great service by Justin. My vac is in tip top shape!"

4 years ago

Google review

Sara P.

Sara P. star-alt star-alt star-alt star-alt star-alt

New York, NY

"I would highly recommend this place for their honesty and helpfulness. I came in since my 9 year old vacuum wasn't working well anymore. They gave me an estimate for what the repairs would be and they helped me realize that my money would be better spent getting a new vacuum instead of going toward the cost of the repairs to extend the life of my old Hoover...." Read more

4 years ago

Barbara Hemphill

Barbara Hemphill star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service -- Jason and Justin were the best! Forty-eight hours from the time I requested a quote on the website until the (American-made!) vacuum was installed and working. They did what they said they would do when they said they would do it for a fair price. Unfortunately, that is too rare in the marketplace today. Thank you!"

4 years ago

Karen Daidone

Karen Daidone star-alt star-alt star-alt star-alt star-alt

"We moved into our new Raleigh home last summer. Central Vacuum Exports sold us a great central vac system and were terrific With the installation, training and follow up. The system is wonderful - much better vacuum than my old canisters and uprights, and the kick plate vacuum under the counters in strategic areas is a dream! Just sweep to that spot, pickup..." Read more

4 years ago

Google review

Meg O.

Meg O. star-alt star-alt star-alt star-alt star-alt

Chapel Hill, NC

"The person suggested a more economical version of the product for me, which I certainly appreciate. The staff here is always helpful and friendly!"

4 years ago

Laura N.

Laura N. star-alt star-alt star-alt star-alt star-alt

Fountain Valley, CA

"John helped me choose a new Miele Complete C3 Marin vacuum yesterday and he was absolutely wonderful! Vacuum Cleaner Hospital's price matched that of Amazon, but they offered much more than you would get by ordering online. I got the full rundown of all of the features, tips on avoiding common user errors, and John answered literally every single one of my q..." Read more

4 years ago

Richard Kristof

Richard Kristof star-alt star-alt star-alt star-alt star-alt

"I hardly ever write reviews but these folks were so good from first contact to completion that I need to give them a five star review. With so many service providers doing the minimum, Central Vacuum Experts went way beyond expectations. They came the same day, did a great job of diagnosing and repairing my system and charged less than I expected. I will..." Read more

5 years ago

Google review

Terry Wooten

Terry Wooten star-alt star-alt star-alt star-alt star-alt

"Central Vacuum Experts just finished retro fitting our home with the hide-a-hose system. I was so impressed with the care they took to protect my home as they were working. Also, they had a few challenges since it is an existing home - they were able to overcome the challenges with no problems. Best of all they are extremely nice and fun. What a pleasure to..." Read more

5 years ago

Sharon S.

Sharon S. star-alt star-alt star-alt star-alt star-alt

Chapel Hill, NC

"We love the helpful staff and when we bought our Miele Vacuum there was no high pressure, just a helpful person explaining the features to us.  I wish we had purchased one 30 years ago. They have all the supplies you need and for some other vacuums too and they have staff for repairs."

5 years ago

Steven Lail

Steven Lail star-alt star-alt star-alt star-alt star-alt

"My wife and I have been in our new home now for a little over a month and can now give a review for the vacuum system we had installed by Vacuum Experts. The system works great! Best upgrade we made in our home. The staff is great to work with. We had contactor issues in our building but these people never failed us. Great service and product. Would recommen..." Read more

6 years ago

Google review

Carl Hibbert

Carl Hibbert star-alt star-alt star-alt star-alt star-alt

"Excellent service ! Our technician Jeremy Womble was efficient extremely knowledgeable and reasonable in the costs of repairs. Turned out our Vacuum cleaner was installed originally incorrectly ! Jeremy was able to correct that and fix the cracked pipe in about 1 and 1/2 hrs Oh and he was on time and called ahead. 5 stars"

6 years ago

Google review

Margaret Meghdadpour Swanson

Margaret Meghdadpour Swanson star-alt star-alt star-alt star-alt star-alt

"Jeremy is outstanding! He was prompt, knowledgable, and efficient - installed a new unit to replace the ancient one that finally gave up the ghost. We've worked with the company almost 20 years and it's been a consistently positive experience."

6 years ago

Katrina R.

Katrina R. star-alt star-alt star-alt star-alt star-alt

Chapel Hill, NC

"I sent my husband in to have our 2 Dyson vacuums serviced. After keeping them for 10 days, they told us that they could not be repaired, and then gave him a "used car salesman" end of the month type one day discount on a $1000 vacuum in a brand Ive never heard of. My husband has allergies and I really didn't care that much, so I told him to go ahead...." Read more

6 years ago

Connie L.

Connie L. star-alt star-alt star-alt star-alt star-alt

Durham, NC

"Excellent customer service.  I have been purchasing and having vacuums repaired here for several years and the service remains very consistent."

6 years ago

Marcia Havener

Marcia Havener star-alt star-alt star-alt star-alt star-alt

"Great service. Justin was professional and knowledgeable. Wonderful experience."

6 years ago

Google review

Taryn Backus

Taryn Backus star-alt star-alt star-alt star-alt star-alt

"Super friendly, problem solved in under 10 minutes. Would definitely recommend!!"

6 years ago

Google review

James B.

James B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Amazing store.  Friendly, personable staff.  Professional service.  

They fixed my Dyson.  It started as a warranty repair, but then the fix wasn't under warranty.  Rather than run-up the bill, they did the $8 fix and got it back to me quickly."

6 years ago

Caroline Anne Holman

Caroline Anne Holman star-alt star-alt star-alt star-alt star-alt

"Whole house central vacuum is the best investment I’ve made in my new home. Love the hide-a-hose and the convenience. Tom Proctor and team are really great to work with - professional and friendly and worked with me to install at my convince. Love it!"

6 years ago

Sarah Barcus Steinberg

Sarah Barcus Steinberg star-alt star-alt star-alt star-alt star-alt

"Excellent! Jeremy arrived on time, figured out our central vac suction issue/problem , performed thorough routine maintenance and was absolutely awesome to deal with. Personable, professional and knowledgeable. Fantastic service - will recommend to everyone we know. Looking forward to working together again. Thank you!!"

6 years ago

Isabelle A.

Isabelle A. star-alt star-alt star-alt star-alt star-alt

Chapel Hill, NC

"I had an Electrolux for 20 years - it outlasted how many computers and cell phones?  So I already get the value of buying a good vacuum.  John was terrific at guiding me towards the right purchase without any pressure whatsoever.  Thank you.  Great service!  Highly recommend!"

7 years ago

Courtney Walsh Woodfin

Courtney Walsh Woodfin star-alt star-alt star-alt star-alt star-alt

"Jeremy was great. He arrived on time, diagnosed my two issues correctly, and resolved both issues very quickly. If you have central vacuum needs, I would highly recommend Central Vacuum Experts based on Jeremy's work today."

7 years ago

Darlene Dixon

Darlene Dixon star-alt star-alt star-alt star-alt star-alt

"Jeremy was excellent and very professional. He was able to repair my central vac system quickly and effectively."

7 years ago

Google review

deanna sasaki-adams

deanna sasaki-adams star-alt star-alt star-alt star-alt star-alt

"Justin came out and helped fix our central vacuum that had been installed many years ago by another company. There was a loose wire somewhere, and the wiring in my house is a real bird's nest. Justin was very diligent and efficient, and eventually found the problem! now the vacuum works just like new. Very personable and professional. I'm very pleased..." Read more

7 years ago

Google review