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J H.
Chapel Hill, NC
Nancy L.
Chapel Hill, NC
"Such helpful and informative sales staff! No pressure at all, and I walked out with exactly the kind of machine I need. This store has been around for as long as I have lived in the area (22 years!) and I trust their judgment/advice. I recommend checking them out! Solid selection every time."
7 years ago
Heather R.
Chapel Hill, NC
"I've passed this shop for years and never had a need to use it. My old Miele finally gave out, and I took in it for repair. I was surprised by the fresh and modern store. It was impressively clean and stocked with numerous interesting and inventive items. I ended up needing a new unit--the situation was explained with the utmost transparency and honesty-..." Read more
7 years ago
Sheryl V.
Durham, NC
"Quick and easy! I was in and out dropping my vacuum cleaner off, and picking it up 2 days later as well! They were efficient, and knowledgeable! My cleaner looks brand new, runs like new, and It needed a new belt too. They took care of everything for about $70. Thank u!"
7 years ago
David Hemmerly
"Jeremy and Justin did an outstanding job surveying and installing our new central vacuum system. Efficient, effective, and professional, this team is a great example of what all service providers should strive to be. The system itself is amazing! Our house has never been cleaner! Thank you gentlemen, we enjoyed working with you. David"
7 years ago
Elizabeth Poleski
"Justin and Jeremy did a great job repairing a part of our central vacuum system. They were thorough and most helpful in explaining how to maintain the part they repaired."
8 years ago
Google review
Trish Herron Mulik
"I have the hide-a-hose installed in my new house and it is my favorite thing!!!! Because we have a dog, I vacuum everyday. It is so easy and quick to use! The Central Vacuum Experts helped me determine the best setup for my families needs and did an outstanding job. Never again will I have that dog smell after vacuuming. I can't say it enough how much I lov..." Read more
8 years ago
Karen D.
Mebane, NC
"I had a home central vacuum system installed. The installation team was knowledgeable and professional. I would highly recommend this business."
8 years ago
erin w.
Durham, NC
"Great experience here! Never thought I'd need a vacuum hospital but I snatched a Groupon knowing that my 3 year old Dyson was on its last leg. Fortunately, the repairman was able to make it JUST LIKE NEW. It ended up costing about $150 but was much cheaper than buying another vacuum of the same quality. Great customer service and high quality repairs."
9 years ago
Robin L.
Chapel Hill, NC
"We visited the Vacuum Cleaner Hospital to purchase a new Miele vacuum cleaner--our well-used 17 year old Miele was ready to bite the dust! We did but a new Miele, and while we were there, my husband noticed a Vroom car vacuum cleaner mounted on the wall. He thought the Vroom would be a great thing to have to vacuum out our cars since lugging the large vacu..." Read more
9 years ago
William C.
Tewksbury, NJ
"Great service, great products and top notch staff. Bought a Miele here about a month ago and couldn't be happier!"
10 years ago
Linda T.
Chapel Hill, NC
"Always helpful, knowledge and honest in their dealings. Will offer the proper alternative to the problem, not the one that will make them the most money. Have used them for years, highly recommended."
10 years ago
Kim J.
Chapel Hill, NC
"I visit the Vacuum Cleaner Hospital to get information about a central vacuum and learned that a central vacuum is the best you can get in terms of cleaning power, ai filtrations, and avoidance of allergens. I also learned that a Miele canister does a pretty good job and, in my situation, is an attractive alternative the central vacuum.While I was..." Read more
10 years ago
Michele C.
Chapel Hill, NC
"The first time I went to the Vacuum Hospital a few years ago, I took my vacuum to have a part replaced. They gave me an estimate of $18 for the repair; however, when I picked it up, they only charged me $12 because they said that the work was less involved than they thought it would be. I appreciated their honesty, and they won a loyal customer that day! The..." Read more
11 years ago
Susan A.
Chapel Hill, NC
"I love the Vacuum Cleaner Hospital. . They have kept 2 of my families vacuums going for a long time. They are fast with repairs and will tell you when it is time to move on. I just purchased a new Miele from them and am very happy with it."
11 years ago
Nancy H.
Durham, NC
"I appreciate this business as its staff has always provided my husband and me with excellent products and advice for our particular needs. They also give good deals for customer loyalty which we always take advantage of. Folks there are also personable and trustworthy!"
11 years ago
M W.
Durham, NC
"Excellent customer service!!!! Emailed the owner on a Sunday for help with a broken vacuum and by Monday morning a loaner part was held for me. They also helped with getting a new piece covered under warranty even though my warranty had expired. Highly recommend and you will be supporting local business!"
11 years ago
Jessica C.
Durham, NC
"Our cleaning company has done business with the Vacuum Cleaner Hospital since 1994 and we rely on the helpful advice and thorough repairs we get from Tom, Jody and the team!The staff at VCH have always taken the time to keep us informed of both new or different products that they believe will be helpful to our needs, as well as maintenance and tips f..." Read more
12 years ago
Hillary F.
Chapel Hill, NC
"I own a cleaning company and we buy all of our vacuums from these guys. The customer service is excellent. They fix things on the spot, sometimes free of charge. I will never buy a vacuum from a big box store. You will not get the same value nor will you be supporting a local business!"
12 years ago
Jennifer A.
Chapel Hill, NC
"I stopped in the other day. My vacuum wasn't working and I couldn't find a clog. They spotted the problem immediately and fixed it on the spot. Great customer service. Highly recommended."
12 years ago
Helena K.
Durham, NC
"The Vacuum Cleaner Hospital has kept my cleaner alive a lot longer than it should have ever been allowed to live. Still works like a charm, I tell you. A freaking CHARM.I have to take the thing in every two years or so, particularly when we still had our dog friend and when I had long hair (look, I know what science says, but I tell you: I lose a w..." Read more
13 years ago
Lucky 1 3.
Carrboro, NC
"First to review!! With my poor doggy's latest health scare, we had a lot of mess to clean up, but our steam cleaner was not sucking. It sucked in a non-sucking way. With four animals this is not an item we can do without. I kind of cheaped out on this 4 years ago buying it on HSN because of the EZ-pay. I know, I know. It was a Hoover that worked fine f..." Read more
13 years ago
"I decided to finally commit to a good vacuum after buying a new big box store type every few years. I went in to the shop with lots of questions, and John was very patient and informative, going over specifics of several options based on my needs. I actually went in three times the same day as I though it over and was received graciously and with the same h..." Read more
7 years ago