9 1 1 Appliance Reviews & Testimonials

3.9 (81)

Yelp Reviews: 73


5
66%
4
7%
3
0%
2
0%
1
27%

73% of Yelp users would recommend 9 1 1 Appliance

  73 reviews
  3.8/5 average rating

Matt And Carrie H.

Matt And Carrie H. star-alt star-alt star-alt star-alt star-alt

Clairemont, San Diego, CA

"Found them on Angie's list.  Scheduling was easy and they came out quickly to look at our refrigerator.  They were extremely friendly, helpful and knowledge and corrected our problem easily at no additional charge beyond the initial fee. Great job!"

11 years ago

Matt And Carrie H.

Matt And Carrie H. star-alt star-alt star-alt star-alt star-alt

Clairemont, San Diego, CA

"Found them on Angie's list.  Scheduling was easy and they came out quickly to look at our refrigerator.  They were extremely friendly, helpful and knowledge and corrected our problem easily at no additional charge beyond the initial fee. Great job!"

11 years ago

Laurie B.

Laurie B. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"My daughter referred me to this company as she used them and was very impressed.  I have used them 3 times now and they get 5 stars easily.  Each time I called, we got an appointment the very same day.  Prices are extremely reasonable and the techs have always been so courteous and know what they are doing."

11 years ago

Laurie B.

Laurie B. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"My daughter referred me to this company as she used them and was very impressed.  I have used them 3 times now and they get 5 stars easily.  Each time I called, we got an appointment the very same day.  Prices are extremely reasonable and the techs have always been so courteous and know what they are doing."

11 years ago

L B.

L B. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"My daughter referred me to this company as she used them and was very impressed. I have used them 3 times now and they get 5 stars easily. Each time I called, we got an appointment the very same day. Prices are extremely reasonable and the techs have always been so courteous and know what they are doing."

11 years ago

L B.

L B. star-alt star-alt star-alt star-alt star-alt

El Cajon, CA

"My daughter referred me to this company as she used them and was very impressed. I have used them 3 times now and they get 5 stars easily. Each time I called, we got an appointment the very same day. Prices are extremely reasonable and the techs have always been so courteous and know what they are doing."

11 years ago

Heather K.

Heather K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"These guys are great, reliable, and  honest and not overpriced. I have had them out 3 times because I have a 30 year old set of Maytag's. they have gone far above and beyond to make me feel comfortable and get my issues resolved quickly, they don't create issues to fix they are honest! Jesse, Abraham, and Anthony seem to all work in the morning and I would t..." Read more

12 years ago

Heather K.

Heather K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"These guys are great, reliable, and  honest and not overpriced. I have had them out 3 times because I have a 30 year old set of Maytag's. they have gone far above and beyond to make me feel comfortable and get my issues resolved quickly, they don't create issues to fix they are honest! Jesse, Abraham, and Anthony seem to all work in the morning and I would t..." Read more

12 years ago

Heather K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"These guys are great, reliable, and honest and not overpriced. I have had them out 3 times because I have a 30 year old set of Maytag's. they have gone far above and beyond to make me feel comfortable and get my issues resolved quickly, they don't create issues to fix they are honest! Jesse, Abraham, and Anthony seem to all work in the morning and I would t..." Read more

12 years ago

Terry M.

Terry M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"My refrigerator died and sat for a few days before I decided what to do about it! The freezer appeared to be working fine. I checked Yelp and found 911 Appliance. These guys are great! I made an appointment online in the morning, got a call back in an hour setting the time, Anthony and (sorry didn't get his name) knocked on the door 45 minutes early! He walk..." Read more

12 years ago

Terry M.

Terry M. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"My refrigerator died and sat for a few days before I decided what to do about it! The freezer appeared to be working fine. I checked Yelp and found 911 Appliance. These guys are great! I made an appointment online in the morning, got a call back in an hour setting the time, Anthony and (sorry didn't get his name) knocked on the door 45 minutes early! He walk..." Read more

12 years ago

John D.

John D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Called this company and left a message for a callback and didn't get one.  Called again a little later, person answering doesn't apologize for not calling back at all.  Person asked what the problem was and then advised they do not repair tankless water heaters.  Great.  Do you think it would have been helpful if you had called back to let me know?  How abou..." Read more

12 years ago

John D.

John D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Called this company and left a message for a callback and didn't get one.  Called again a little later, person answering doesn't apologize for not calling back at all.  Person asked what the problem was and then advised they do not repair tankless water heaters.  Great.  Do you think it would have been helpful if you had called back to let me know?  How abou..." Read more

12 years ago

Shaun P. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"This year (2012) we had techs from 911 Appliance out twice. Once was for dishwasher that wasn't drying. They ended up remving and reinstalling a part I had replaced. Somehow that did the trick and was only charged $40. Another time fridge wasn't getting called. They had to recharge freon for $180, but gave me $30 discount cause we had earlier work done o..." Read more

12 years ago

Derek D.

Derek D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Had a great experience with this company.  Called in the morning, and got an appointment time for that same day.  Requested for them to call me half hour out since I was at work and would leave to meet them at my house, and they did.The techs Jesse and Anthony were straight forward and honest about the repairs that my refrigerator needed, and they an..." Read more

12 years ago

Derek D.

Derek D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Had a great experience with this company.  Called in the morning, and got an appointment time for that same day.  Requested for them to call me half hour out since I was at work and would leave to meet them at my house, and they did.The techs Jesse and Anthony were straight forward and honest about the repairs that my refrigerator needed, and they an..." Read more

12 years ago

Derek D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Had a great experience with this company. Called in the morning, and got an appointment time for that same day. Requested for them to call me half hour out since I was at work and would leave to meet them at my house, and they did. The techs Jesse and Anthony were straight forward and honest about the repairs that my refrigerator needed, and they answered..." Read more

12 years ago

Colin W.

Colin W. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"I would NEVER do business with this company. Rude people. No returned phone calls. Not responsive. I was treated like a second-class citizen. Also, they COMPLETELY tried to rip me off on parts they ordered for an expensive range. They wanted over $500 for a part I ordered myself from Sears for $268. Please contact me for more details. STAY AWAY - so..." Read more

12 years ago

Colin W.

Colin W. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"I would NEVER do business with this company. Rude people. No returned phone calls. Not responsive. I was treated like a second-class citizen. Also, they COMPLETELY tried to rip me off on parts they ordered for an expensive range. They wanted over $500 for a part I ordered myself from Sears for $268. Please contact me for more details. STAY AWAY - so..." Read more

12 years ago

Colin W. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"I would NEVER do business with this company. Rude people. No returned phone calls. Not responsive. I was treated like a second-class citizen. Also, they COMPLETELY tried to rip me off on parts they ordered for an expensive range. They wanted over $500 for a part I ordered myself from Sears for $268. Please contact me for more details. STAY AWAY - so many g..." Read more

12 years ago

Leo K.

Leo K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"After a very bad experience wih another Appliance company, these guys came to my rescue. They were prompt, professional and accomidating to my schedule. Jeff was extremely attentative and followed perfectly to assure everything was in order."

12 years ago

Leo K.

Leo K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"After a very bad experience wih another Appliance company, these guys came to my rescue. They were prompt, professional and accomidating to my schedule. Jeff was extremely attentative and followed perfectly to assure everything was in order."

12 years ago

Erin B.

Erin B. star-alt star-alt star-alt star-alt star-alt

Casa de Oro-Mount Helix, CA

"Fast, friendly, clean, professional... everything you could hope for from a service call!Called 911 Appliance yesterday because my refrigerator and freezer would not get cold enough. Not only were they able to schedule a next-day appointment, but they had the parts I needed on hand, and fixed everything in one trip!  The repair guys have only been go..." Read more

12 years ago

Erin B.

Erin B. star-alt star-alt star-alt star-alt star-alt

Casa de Oro-Mount Helix, CA

"Fast, friendly, clean, professional... everything you could hope for from a service call!Called 911 Appliance yesterday because my refrigerator and freezer would not get cold enough. Not only were they able to schedule a next-day appointment, but they had the parts I needed on hand, and fixed everything in one trip!  The repair guys have only been go..." Read more

12 years ago

Leo K.

Leo K. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"After a very bad experience wih another Appliance company, these guys came to my rescue. They were prompt, professional and accomidating to my schedule. Jeff was extremely attentative and followed perfectly to assure everything was in order."

12 years ago