9 1 1 Appliance Reviews & Testimonials

3.9 (60)

Reviews: 60


5
67%
4
8%
3
0%
2
0%
1
25%

75% of customers would recommend 9 1 1 Appliance

Kevin Hauck

Kevin Hauck star-alt star-alt star-alt star-alt star-alt

"Our go to for appliance repair. Abraham is always helpful and willing to help find the best solution for your problem."

8 months ago

Google review

Lisa J.

Lisa J. star-alt star-alt star-alt star-alt star-alt

"My dad recommended 911 Appliance when I recently moved. My refrigerator/freezer was not working well. Abraham inspected and fixed everything perfectly. He explained the process and pricing very well. I used the company again for service on my washing machine and garbage disposal yesterday. The company gave me same-day service with two experienced, friendly t..." Read more

2 years ago

Google review

Brigette Simms

Brigette Simms star-alt star-alt star-alt star-alt star-alt

"Customer service was excellent! The delivery service was also outstanding when our refrigerator wouldn't fit through the front door and we had to remove the door. The delivery men were very patient. The price on the refrigerator was definitely reasonable and it is good quality."

4 years ago

Google review

Andrew Schwartz

Andrew Schwartz star-alt star-alt star-alt star-alt star-alt

"I've used 911 Appliance a number of times over the past 13 years, for our older washing machine and dryer basically. I wouldn't use anyone else, and wouldn't hesitate to call them for repairs on any appliance I have. A family business, decades of experience, the most honest and trustworthy technicians around. Abe is the owner - he and his crew won't let y..." Read more

4 years ago

Google review

Lisa Wodicka

Lisa Wodicka star-alt star-alt star-alt star-alt star-alt

"Outstanding service! We needed repair for a refrigerator leaking water. Abraham (owner of the company) came out as scheduled to give us an estimate. He is extremely experienced and was able to quickly give us a preliminary assessment of what he thought the problem could be and depending on a few factors, how much the repair would cost. He even offered adv..." Read more

5 years ago

Google review

Amy F.

Amy F. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Awful service. Do not use this company.. very unskilled, uneducated on products, and extremely rude customer service. Wasted a lot of missed time from work and they were unable to finish the job. Was a simple dishwasher fix another company came in and took care of it no problem. They should not be in business."

6 years ago

Amy F.

Amy F. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Awful service. Do not use this company.. very unskilled, uneducated on products, and extremely rude customer service. Wasted a lot of missed time from work and they were unable to finish the job. Was a simple dishwasher fix another company came in and took care of it no problem. They should not be in business."

6 years ago

Bruce Stone

Bruce Stone star-alt star-alt star-alt star-alt star-alt

"We've used 911 Appliance for several years on all our household appliances. They have saved us a ton in money and headaches. They have always been quick/responsive, honest, and fair on cost. I strongly recommend their services."

6 years ago

Google review

Samantha P.

Samantha P. star-alt star-alt star-alt star-alt star-alt

La Mesa, San Diego, CA

"911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't closing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to instal..." Read more

6 years ago

Samantha P.

Samantha P. star-alt star-alt star-alt star-alt star-alt

La Mesa, San Diego, CA

"911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't closing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to instal..." Read more

6 years ago

Tom U.

Tom U. star-alt star-alt star-alt star-alt star-alt

4S Ranch, San Diego, CA

"Jesee was incredibly helpful. We discussed the options for my failing fridge for 15 minutes on the phone (so, no charge). Ultimately I decided to try to get Sears to cover the repair under warranty - and he gave me tips on dealing with them too. Any business that is this helpful without getting paid, deserves a great review and my future business."

6 years ago

Don E.

Don E. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Abraham came out  but called 30 mins prior to the appointment to say he was on his way. GE refrig was not
Cold and freezer not working. He he knew right away the problem. Ordered the part, went and got it
. Refrig is working perfect now. I always call these guys. Soooo reasonable and know what they're doing."

7 years ago

Don E.

Don E. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Abraham came out  but called 30 mins prior to the appointment to say he was on his way. GE refrig was not
Cold and freezer not working. He he knew right away the problem. Ordered the part, went and got it
. Refrig is working perfect now. I always call these guys. Soooo reasonable and know what they're doing."

7 years ago

Shari B.

Shari B. star-alt star-alt star-alt star-alt star-alt

Encinitas, San Diego, CA

"The first technician, Jesse, installed a freezer gasket incorrectly so a new one had to be reordered. The second visit about 10 days later, Jesse along with his boss, Abraham, finally arrived after first going to the wrong city.  The installation of the new gasket was so poor, that I asked for a refund.  911 is one of the worse appliance companies I have eve..." Read more

7 years ago

Rod Matthews

Rod Matthews star-alt star-alt star-alt star-alt star-alt

"Great service!"

7 years ago

Google review

Robert Elmasian

Robert Elmasian star-alt star-alt star-alt star-alt star-alt

"I had a refrigerator go bad phoned and called 911 Appliance. Although they have many repair persons, I was very luck and Abraham, the owner, came to check my refrigerator. He did not immediately tell us that he was the head cheese, but it was quickly apparent that he was 1) very smart and 2) had excellent knowledge of the appliance industry, particularly i..." Read more

8 years ago

Google review

Denise D.

Denise D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Same Day service.  Reasonable costs. Haven't done the work yet - I'll post more later."

8 years ago

Victor D.

Victor D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"BEWARE!!!!  No way would i ever consider this company again. I called to have an appliance looked at and they told me there is a fee to diagnose the problem.  But it's waived if you have them do the work.  Rude repair guy with no manners at all, clearly uneducated, asked to come a few hours early.  I told him ok but i wont be home and my house keeper will le..." Read more

8 years ago

Victor D.

Victor D. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"BEWARE!!!!  No way would i ever consider this company again. I called to have an appliance looked at and they told me there is a fee to diagnose the problem.  But it's waived if you have them do the work.  Rude repair guy with no manners at all, clearly uneducated, asked to come a few hours early.  I told him ok but i wont be home and my house keeper will le..." Read more

8 years ago

Katherine C.

Katherine C. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"My first positive Yelp review! Day after Thanksgiving, my fridge broken and I was facing a left-overs-emergency. The 9-1-1 Appliance technician arrived early, immediately spotted the issue, made the repair quickly, and seemed like an all-around good guy."

9 years ago

Katherine C.

Katherine C. star-alt star-alt star-alt star-alt star-alt

La Jolla, CA

"My first positive Yelp review! Day after Thanksgiving, my fridge broken and I was facing a left-overs-emergency. The 9-1-1 Appliance technician arrived early, immediately spotted the issue, made the repair quickly, and seemed like an all-around good guy."

9 years ago

matt m.

matt m. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I needed a tech fast. Had a leaking refrigerator and I live upstairs and was leaving for a week. I didn't want to come home to a flood and a pissed downstairs neighbor. First guy on yelp couldn't come out for 2 weeks even tho I had the part I had overnighted from a website. 911 appliance sent someone out the next day. Jesse shows up on time and did a..." Read more

9 years ago

matt m.

matt m. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I needed a tech fast. Had a leaking refrigerator and I live upstairs and was leaving for a week. I didn't want to come home to a flood and a pissed downstairs neighbor. First guy on yelp couldn't come out for 2 weeks even tho I had the part I had overnighted from a website. 911 appliance sent someone out the next day. Jesse shows up on time and did a..." Read more

9 years ago

Kelly S.

Kelly S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use thes..." Read more

10 years ago

Kelly S.

Kelly S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use thes..." Read more

10 years ago