Yelp 
Google 
71 reviews
3.8/5 average rating
Amy F.
San Diego, CA
Amy F.
San Diego, CA
"Awful service. Do not use this company.. very unskilled, uneducated on products, and extremely rude customer service. Wasted a lot of missed time from work and they were unable to finish the job. Was a simple dishwasher fix another company came in and took care of it no problem. They should not be in business."
6 years ago
Amy F.
San Diego, CA
"Awful service. Do not use this company.. very unskilled, uneducated on products, and extremely rude customer service. Wasted a lot of missed time from work and they were unable to finish the job. Was a simple dishwasher fix another company came in and took care of it no problem. They should not be in business."
6 years ago
Samantha P.
La Mesa, San Diego, CA
"911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't closing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to instal..." Read more
6 years ago
Samantha P.
La Mesa, San Diego, CA
"911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't closing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to instal..." Read more
6 years ago
Samantha P.
La Mesa, San Diego, CA
"911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't closing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to install the..." Read more
6 years ago
Tom U.
4S Ranch, San Diego, CA
"Jesee was incredibly helpful. We discussed the options for my failing fridge for 15 minutes on the phone (so, no charge). Ultimately I decided to try to get Sears to cover the repair under warranty - and he gave me tips on dealing with them too. Any business that is this helpful without getting paid, deserves a great review and my future business."
6 years ago
Don E.
San Diego, CA
"Abraham came out but called 30 mins prior to the appointment to say he was on his way. GE refrig was not
Cold and freezer not working. He he knew right away the problem. Ordered the part, went and got it
. Refrig is working perfect now. I always call these guys. Soooo reasonable and know what they're doing."
7 years ago
Don E.
San Diego, CA
"Abraham came out but called 30 mins prior to the appointment to say he was on his way. GE refrig was not
Cold and freezer not working. He he knew right away the problem. Ordered the part, went and got it
. Refrig is working perfect now. I always call these guys. Soooo reasonable and know what they're doing."
7 years ago
Don E.
San Diego, CA
"Abraham came out but called 30 mins prior to the appointment to say he was on his way. GE refrig was not Cold and freezer not working. He he knew right away the problem. Ordered the part, went and got it . Refrig is working perfect now. I always call these guys. Soooo reasonable and know what they're doing."
7 years ago
Shari B.
Encinitas, San Diego, CA
"The first technician, Jesse, installed a freezer gasket incorrectly so a new one had to be reordered. The second visit about 10 days later, Jesse along with his boss, Abraham, finally arrived after first going to the wrong city. The installation of the new gasket was so poor, that I asked for a refund. 911 is one of the worse appliance companies I have eve..." Read more
7 years ago
Denise D.
San Diego, CA
"Same Day service. Reasonable costs. Haven't done the work yet - I'll post more later."
8 years ago
Denise D.
San Diego, CA
"Same Day service. Reasonable costs. Haven't done the work yet - I'll post more later."
8 years ago
Victor D.
San Diego, CA
"BEWARE!!!! No way would i ever consider this company again. I called to have an appliance looked at and they told me there is a fee to diagnose the problem. But it's waived if you have them do the work. Rude repair guy with no manners at all, clearly uneducated, asked to come a few hours early. I told him ok but i wont be home and my house keeper will le..." Read more
8 years ago
Victor D.
San Diego, CA
"BEWARE!!!! No way would i ever consider this company again. I called to have an appliance looked at and they told me there is a fee to diagnose the problem. But it's waived if you have them do the work. Rude repair guy with no manners at all, clearly uneducated, asked to come a few hours early. I told him ok but i wont be home and my house keeper will le..." Read more
8 years ago
Victor D.
San Diego, CA
"BEWARE!!!! No way would i ever consider this company again. I called to have an appliance looked at and they told me there is a fee to diagnose the problem. But it's waived if you have them do the work. Rude repair guy with no manners at all, clearly uneducated, asked to come a few hours early. I told him ok but i wont be home and my house keeper will le..." Read more
8 years ago
Katherine C.
La Jolla, CA
"My first positive Yelp review! Day after Thanksgiving, my fridge broken and I was facing a left-overs-emergency. The 9-1-1 Appliance technician arrived early, immediately spotted the issue, made the repair quickly, and seemed like an all-around good guy."
9 years ago
Katherine C.
La Jolla, CA
"My first positive Yelp review! Day after Thanksgiving, my fridge broken and I was facing a left-overs-emergency. The 9-1-1 Appliance technician arrived early, immediately spotted the issue, made the repair quickly, and seemed like an all-around good guy."
9 years ago
matt m.
San Diego, CA
"I needed a tech fast. Had a leaking refrigerator and I live upstairs and was leaving for a week. I didn't want to come home to a flood and a pissed downstairs neighbor. First guy on yelp couldn't come out for 2 weeks even tho I had the part I had overnighted from a website. 911 appliance sent someone out the next day. Jesse shows up on time and did a..." Read more
10 years ago
matt m.
San Diego, CA
"I needed a tech fast. Had a leaking refrigerator and I live upstairs and was leaving for a week. I didn't want to come home to a flood and a pissed downstairs neighbor. First guy on yelp couldn't come out for 2 weeks even tho I had the part I had overnighted from a website. 911 appliance sent someone out the next day. Jesse shows up on time and did a..." Read more
10 years ago
Kelly S.
San Diego, CA
"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use thes..." Read more
10 years ago
Kelly S.
San Diego, CA
"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use thes..." Read more
10 years ago
Kelly S.
San Diego, CA
"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use these guys..." Read more
10 years ago
Denise S.
San Diego, CA
"I recently hit a home run with a handyman (found on yelp) and have the best auto mechanic - so as a single gal without mechanical know-how, I feel blessed to have selected 911 Appliance to complete my trifecta of repair awesomeness.I was scheduled for a service call quickly (no one likes laundry piling up) and their service call charge was reasonable...." Read more
10 years ago
Denise S.
San Diego, CA
"I recently hit a home run with a handyman (found on yelp) and have the best auto mechanic - so as a single gal without mechanical know-how, I feel blessed to have selected 911 Appliance to complete my trifecta of repair awesomeness. I was scheduled for a service call quickly (no one likes laundry piling up) and their service call charge was reasonable. Abrah..." Read more
10 years ago
"Awful service. Do not use this company.. very unskilled, uneducated on products, and extremely rude customer service. Wasted a lot of missed time from work and they were unable to finish the job. Was a simple dishwasher fix another company came in and took care of it no problem. They should not be in business."
6 years ago