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Amy F.
San Diego, CA
Amy F.
San Diego, CA
"Awful service. Do not use this company.. very unskilled, uneducated on products, and extremely rude customer service. Wasted a lot of missed time from work and they were unable to finish the job. Was a simple dishwasher fix another company came in and took care of it no problem. They should not be in business."
6 years ago
Amy F.
San Diego, CA
"Awful service. Do not use this company.. very unskilled, uneducated on products, and extremely rude customer service. Wasted a lot of missed time from work and they were unable to finish the job. Was a simple dishwasher fix another company came in and took care of it no problem. They should not be in business."
6 years ago
Samantha P.
La Mesa, San Diego, CA
"911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't closing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to instal..." Read more
7 years ago
Samantha P.
La Mesa, San Diego, CA
"911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't closing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to instal..." Read more
7 years ago
Samantha P.
La Mesa, San Diego, CA
"911 Appliance was the company chosen by my home warranty company to fix my oven (the door wasn't closing and a gasket needed to be replaced). The technician came to diagnose the issue and we were told the parts would be ordered. After the parts arrived I called to schedule the appointment for them to come fix the oven, and I verified it was to install the..." Read more
7 years ago
Shari B.
Encinitas, San Diego, CA
"The first technician, Jesse, installed a freezer gasket incorrectly so a new one had to be reordered. The second visit about 10 days later, Jesse along with his boss, Abraham, finally arrived after first going to the wrong city. The installation of the new gasket was so poor, that I asked for a refund. 911 is one of the worse appliance companies I have eve..." Read more
8 years ago
Victor D.
San Diego, CA
"BEWARE!!!! No way would i ever consider this company again. I called to have an appliance looked at and they told me there is a fee to diagnose the problem. But it's waived if you have them do the work. Rude repair guy with no manners at all, clearly uneducated, asked to come a few hours early. I told him ok but i wont be home and my house keeper will le..." Read more
9 years ago
Victor D.
San Diego, CA
"BEWARE!!!! No way would i ever consider this company again. I called to have an appliance looked at and they told me there is a fee to diagnose the problem. But it's waived if you have them do the work. Rude repair guy with no manners at all, clearly uneducated, asked to come a few hours early. I told him ok but i wont be home and my house keeper will le..." Read more
9 years ago
Victor D.
San Diego, CA
"BEWARE!!!! No way would i ever consider this company again. I called to have an appliance looked at and they told me there is a fee to diagnose the problem. But it's waived if you have them do the work. Rude repair guy with no manners at all, clearly uneducated, asked to come a few hours early. I told him ok but i wont be home and my house keeper will le..." Read more
9 years ago
Kelly S.
San Diego, CA
"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use thes..." Read more
10 years ago
Kelly S.
San Diego, CA
"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use thes..." Read more
10 years ago
Kelly S.
San Diego, CA
"If only you could give negative stars. Their service is terrible, disorganized, and frankly unacceptable. I took the afternoon off work to meet with the technician who was a no call no show. Not only did the not take my calls they had the nerve to state there was a power outage. I recommend if you have work, kids, any sort of schedule not to use these guys..." Read more
10 years ago
John D.
San Diego, CA
"Called this company and left a message for a callback and didn't get one. Called again a little later, person answering doesn't apologize for not calling back at all. Person asked what the problem was and then advised they do not repair tankless water heaters. Great. Do you think it would have been helpful if you had called back to let me know? How abou..." Read more
12 years ago
John D.
San Diego, CA
"Called this company and left a message for a callback and didn't get one. Called again a little later, person answering doesn't apologize for not calling back at all. Person asked what the problem was and then advised they do not repair tankless water heaters. Great. Do you think it would have been helpful if you had called back to let me know? How abou..." Read more
12 years ago
Colin W.
La Jolla, CA
"I would NEVER do business with this company. Rude people. No returned phone calls. Not responsive. I was treated like a second-class citizen. Also, they COMPLETELY tried to rip me off on parts they ordered for an expensive range. They wanted over $500 for a part I ordered myself from Sears for $268. Please contact me for more details. STAY AWAY - so..." Read more
12 years ago
Colin W.
La Jolla, CA
"I would NEVER do business with this company. Rude people. No returned phone calls. Not responsive. I was treated like a second-class citizen. Also, they COMPLETELY tried to rip me off on parts they ordered for an expensive range. They wanted over $500 for a part I ordered myself from Sears for $268. Please contact me for more details. STAY AWAY - so..." Read more
12 years ago
Colin W.
La Jolla, CA
"I would NEVER do business with this company. Rude people. No returned phone calls. Not responsive. I was treated like a second-class citizen. Also, they COMPLETELY tried to rip me off on parts they ordered for an expensive range. They wanted over $500 for a part I ordered myself from Sears for $268. Please contact me for more details. STAY AWAY - so many g..." Read more
12 years ago
C H.
Palm Desert, CA
"I called because we were having trouble with our oven not lighting. They made an appointment for a tech to come out. He didn't show during the 2 hour timeframe. He came out later and said the master board was bad and it would cost nearly $600 to replace it. I called a 2nd appliance repair company for another estimate and they diagnosed a bad oven..." Read more
15 years ago
C H.
Palm Desert, CA
"I called because we were having trouble with our oven not lighting. They made an appointment for a tech to come out. He didn't show during the 2 hour timeframe. He came out later and said the master board was bad and it would cost nearly $600 to replace it. I called a 2nd appliance repair company for another estimate and they diagnosed a bad oven..." Read more
15 years ago
"Awful service. Do not use this company.. very unskilled, uneducated on products, and extremely rude customer service. Wasted a lot of missed time from work and they were unable to finish the job. Was a simple dishwasher fix another company came in and took care of it no problem. They should not be in business."
6 years ago