BASCS Reviews & Testimonials

5 (93)

Reviews: 93


5
98%
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100% of customers would recommend BASCS

Ron Foster

Ron Foster star-alt star-alt star-alt star-alt star-alt

"We have recently finished an en-suite refurb with James and his team. The experience has full filled all our expectations from the first visit to measure up to the completion. We made tweaks to the design many times with suggestions from James and the plumber. We used a plumber suggested by them. A couple of products were faulty on arrival and they were swif..." Read more

14 days ago

Google review

Simon Bellinger

Simon Bellinger star-alt star-alt star-alt star-alt star-alt

"We cannot thank James enough for helping us out with a glass gas hob problem. As ever, the BASCS customer service is top notch. Thank you all."

2 months ago

Google review

lorna bennett

lorna bennett star-alt star-alt star-alt star-alt star-alt

"Every part of the new bathroom process was perfect. We had a vague design , James was able to create a 3d design showing how it would work and what would fit and what would,look nice , he was totally right with every bit of advice. The fitters were great , worked hard and kept me informed at every step . The quality of the finish is brilliant , a couple of..." Read more

3 months ago

Google review

Samantha Hale

Samantha Hale star-alt star-alt star-alt star-alt star-alt

"We decided to have a completely new bathroom and after reading the positive reviews of Bascs, we went along to the showroom and had a good look, as we weren’t sure what we exactly wanted. James and his team were very welcoming and he was very patient with us to choose and decide which look we were happy with. He has a wealth of knowledge and was able to giv..." Read more

5 months ago

Google review

Helena McPhee

Helena McPhee star-alt star-alt star-alt star-alt star-alt

"We have had the pleasure of working with James to design our new family bathroom. From start to finish his expertise, advice and patience(!!) have been amazing. He has been able to balance getting our dream bathroom within our budget - offering us different options, but not compromising on quality. He has taken the time to answer all of our questions, no mat..." Read more

7 months ago

Google review

Infinity A

Infinity A star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing service. The advice from James, the owner was so helpful and on point. My products were delivered on time as working to a tight schedule. I love my new bathroom and would highly recommend."

7 months ago

Google review

Darren Shepherd

Darren Shepherd star-alt star-alt star-alt star-alt star-alt

"We had excellent service from James, who helpped us with the planing of our bathrrom. He gave us great advice and recomendations to achive want we wanted for our ideal bathroom. James has been extremelly helpful with any issues that have arrose and we would highly recomend Bascs for a new bathroom."

8 months ago

Google review

Alan Trott

Alan Trott star-alt star-alt star-alt star-alt star-alt

"As with choosing a new bathroom it’s not a quick 5 minute job. Visiting a showroom with helpful staff who can explain and suggest options without being pushy is essential. Using BASCS was the correct team to use. After an initial discussion we arranged for a visit to measure the en-suite and received a plan a few days later of the revised suggested layout w..." Read more

8 months ago

Google review

Simon Bridgman

Simon Bridgman star-alt star-alt star-alt star-alt star-alt

"Always had a great experience with BASCS. James has always taken the time to get our projects spot on! Highly recommend for any bathroom or kitchen big or small"

9 months ago

Google review

Graham Morl

Graham Morl star-alt star-alt star-alt star-alt star-alt

"Always responsive and helpful, Hayley has been superb in helping us expand our horizons and make bolder choices during the design stage that still compliment our home. After sales service and support have also been great and the quality and finish have been exceptionally high. We thoroughly recommend BASCS"

9 months ago

Google review

Esin Akdeniz

Esin Akdeniz star-alt star-alt star-alt star-alt star-alt

"Completely renovated the bathroom, we even moved the bathroom door. Quite happy with how it turned out. The team was always helpful during the process. Would recommend anyone going through similar makeover."

9 months ago

Google review

JON PORTER

JON PORTER star-alt star-alt star-alt star-alt star-alt

"We bought a fairly new house in North Swindon, and in common with many builders , they bought showers in bulk so build the en-suite rooms to fit the shower, not the other way round. We had a decent sized en-suite, with a tiny shower and a lot of wasted space taken up with a hollow bulkhead. Not only that, the shower leaked through the tilework. We went to B..." Read more

9 months ago

Google review

Laura Donnelly

Laura Donnelly star-alt star-alt star-alt star-alt star-alt

"So…. My husband and I have been sat with Samantha at Bascs for about 2 hours now and I can’t believe how patient and super helpful Sam has been. I must have changed my mind quite a few times and Sam has guided and gave amazing advice too which has lead to us looking at refitting both bathrooms!!! I can 100% recommend Sam and Bascs !!!!"

a year ago

Google review

Carl Walker

Carl Walker star-alt star-alt star-alt star-alt star-alt

"Very helpfull here"

a year ago

Google review

Jill Ryan Browne

Jill Ryan Browne star-alt star-alt star-alt star-alt star-alt

"Great place, great service. Professional, knowledgeable, helpful and friendly. Would definitely go back."

a year ago

Google review

barbie & geoff hall

barbie & geoff hall star-alt star-alt star-alt star-alt star-alt

"Great service from James and BASCS. Complete new en-suite bathroom designed and supplied on time. Not only was the service helpful and efficient , the few problems encountered during fitting were quickly solved. We would not hesitate to recommend BASCS."

a year ago

Google review

Julie Joyce

Julie Joyce star-alt star-alt star-alt star-alt star-alt

"Absolutely great team at BASCS in Swindon. We had a bathroom refitted last year which we were delighted with and subsequently an en suite refitted very recently which we are, once again, delighted with. James, Hayley and the team helped us plan and select the items, tiles etc without any pressure whatsoever. Whilst we knew what we wanted it was lovely to..." Read more

a year ago

Google review

Katie “Katie” Geoghegan

Katie “Katie” Geoghegan star-alt star-alt star-alt star-alt star-alt

"No... this isn't a luxury hotel bathroom, this is our lovely new bathroom, and all within our budget! We're absolutely delighted with the outstanding service we received, the stunning quality of products and the honest, transparent cost quoted, which had no hidden extras. We found James Couling to be a cut above the rest! He provided honest opinions to he..." Read more

a year ago

Google review

Bob Truman

Bob Truman star-alt star-alt star-alt star-alt star-alt

"We had a fantastic bathroom from BASCS a few years ago so the the only company we needed to contact for our new kitchen was BASCS, again we received a premium product and service. Haley was friendly, informative and professional in designing and advising us what could be done. We are so pleased with our new kitchen. I would highly recommend BASCS"

a year ago

Google review

Eileen Popal

Eileen Popal star-alt star-alt star-alt star-alt star-alt

"We were very pleased with the help and advice we received from the friendly and knowledgeable staff. We would certainly recommend this company."

a year ago

Google review

Adrian Bell

Adrian Bell star-alt star-alt star-alt star-alt star-alt

"I visited recently looking for a specific item and was greeted by Ian with a friendly and enthusiastic smile. He was able to provide me with the item I needed straight away - none of that 'you can only order that on our website' type stuff that we so often get burdened with these days but instead good honest personal service. Highly recommended!"

a year ago

Google review

Paul Bissell

Paul Bissell star-alt star-alt star-alt star-alt star-alt

"We have been going to BASCS for 12 years or more. The service, professionalism and design creativity are great. There is a wide selection of kitchen, bathroom, fitments and tiling on display and the team there are happy to look for exactly what you're after. I would highly recommend th m for any bathroom or kitchen related project."

a year ago

Google review

Sandra Sturgess

Sandra Sturgess star-alt star-alt star-alt star-alt star-alt

"Absolutely brilliant. Great service, very friendly and top quality products reasonably priced. BASCS are our first call when looking to do any work on our bathroom or kitchen."

a year ago

Google review

Ian Smith

Ian Smith star-alt star-alt star-alt star-alt star-alt

"Ian and his team have provided great customer service all the way from our initial thoughts and discussion to delivery. We have been doing a major refurb and bathroom design was an important feature. BASCS replied to our questions promptly and responded positively to the inevitable design changes that happen along the way on a major project. Thank you Ian a..." Read more

a year ago

Google review

donna cosham

donna cosham star-alt star-alt star-alt star-alt star-alt

"Beautiful and comprehensive range of products, catering for all tastes, both traditional and modern. Nothing is too much trouble, the friendly team will take you by the hand and lead you through your selection( if like me your knowledge is limited !). Sam, our designer, was warm and friendly and she clearly enjoys her job. She showed us so much patience and..." Read more

a year ago

Google review