BASCS Reviews & Testimonials

5 (93)

Reviews: 93


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98%
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100% of customers would recommend BASCS

Phil Young

Phil Young star-alt star-alt star-alt star-alt star-alt

"We have had two bathrooms designed and fitted by BASCS and the experience has been faultless both times. Having worked with Hayley, Ian & James over there, the customer service has been seamless at all times. They have provided top quality design advice, added flair and design tips that have brought the space to life, and ensured that the products and inst..." Read more

3 years ago

Google review

Fiona

Fiona star-alt star-alt star-alt star-alt star-alt

"I can't recommend BASCS highly enough. Sam helped guide every decision that needed to be made. The showroom has extensive stock so it easy to compare all the options. Sam was patient, kind and, importantly, respectful of my budget. If you have no idea where to start, this is the place to go. They know what they are doing, have a fabulous product range and ve..." Read more

4 years ago

Google review

Chris Humphrey

Chris Humphrey star-alt star-alt star-alt star-alt star-alt

"Other fantastic start to end service. After coming over and measuring up our bathroom James designed what it could look like. Their showroom offers the opportunity to inspire some looks you good go for and the team are knowledgeable and friendly in putting together everything you need. Even when there were some problems with a couple of items they were quic..." Read more

4 years ago

Google review

Jeremy Marchant

Jeremy Marchant star-alt star-alt star-alt star-alt star-alt

"Bought a number of VADO showers and accessories from BASCS a few years ago with helpful advice and good pricing. Had reason to need a replacement tumbler, which had broken, and was delighted to receive a replacement FOC. Great service and highly recommended."

4 years ago

Google review

LPJ

LPJ star-alt star-alt star-alt star-alt star-alt

"We had previously worked with BASCS to replace a bathroom, ensuite & cloakroom and they were the first consideration when we decided to replace our kitchen/diner and utility. From start to finish, Ian and his team have been engaged, knowledgeable, communicative, flexible and patient – I cannot stress enough how helpful they have been throughout the process...." Read more

4 years ago

Google review

Darren Brogden

Darren Brogden star-alt star-alt star-alt star-alt star-alt

"Excellent service from Ian at BASCS. Great ideas throughout and high quality fittings supplied at reasonable prices. Good to see a high level of cooperation between my builder/plumber and BASCS which helped keep everything smooth and on track."

4 years ago

Google review

Kalyan Samudrala

Kalyan Samudrala star-alt star-alt star-alt star-alt star-alt

"Brilliant ! people especially James who has very thorough knowledge of the products and comes with great ideas on the design. Most importantly very competitive prices, Highly recommended. MUST VISIT the Showroom"

4 years ago

Google review

Stewart Raven

Stewart Raven star-alt star-alt star-alt star-alt star-alt

"We were looking to install a bathroom in a loft conversion we had done 5 years ago. We were not sure it would work so a friend recommended Bascs. Prior to starting any designs Bascs came to view the space and said that they would get a bath and see that it could get up the stairs. Thankfully it did and after that they designed a great bathroom space for u..." Read more

4 years ago

Google review

Ryan Wilmot

Ryan Wilmot star-alt star-alt star-alt star-alt star-alt

"We found the showroom very helpful for ideas, as we had not had much experience with remodeling. All the staff, particularly James, were very accommodating and helpful. We are very pleased the both the appearance and performance of our new bathroom and would highly recommend BASCS."

4 years ago

Google review

Graham Vizor

Graham Vizor star-alt star-alt star-alt star-alt star-alt

"Knowledgeable, patient, helpful and friendly - bathrooms can be a nightmare but BASCS staff were so helpful."

4 years ago

Google review

Matty Woolley

Matty Woolley star-alt star-alt star-alt star-alt star-alt

"Would highly recommend this company, great service throughout 👍🏻"

4 years ago

Google review

Steve Moffat

Steve Moffat star-alt star-alt star-alt star-alt star-alt

"Bascs are a professional company with an impressive showroom. The staff are all friendly, knowledgeable and helpful. Hayley is a star and goes beyond the call of duty to make sure the customer is happy."

4 years ago

Google review

shaun Howard

shaun Howard star-alt star-alt star-alt star-alt star-alt

"Working with Sam, at Bascs was a pleasure from start to finish. She was able to assist us to make the right decisions when converting our old tired bathroom into a superb modern shower room. Excellent product knowledge and a ' Nothing is too much trouble' attitude means we will be going back to her when the En Suite needs doing. Deservedly a 5 star review."

4 years ago

Google review

Steven Shakespeare

Steven Shakespeare star-alt star-alt star-alt star-alt star-alt

"Customer service is second to none, they personally saved me £120 for shower parts that was still Under guarantee which I wasn’t aware of. Will definitely highly recommend this company to all my family and friends."

4 years ago

Google review

Mike Thompson

Mike Thompson star-alt star-alt star-alt star-alt star-alt

"Excellent service and price. I feel guilty to say that we stumbled across BASCS almost by accident, but I am so glad we did! Back in early March 2020 we started shopping around as we were converting from a bath to a shower in May. We were driving through Kembrey Business Park and spotted the BASCS showroom and popped in. Ian was very patient, showing us a nu..." Read more

5 years ago

Google review

Michael Copestake

Michael Copestake star-alt star-alt star-alt star-alt star-alt

"Thank you to Ian for his advise in designing and supplying our new new shower room. We had no idea about what was possible in re-modelling the existing bathroom. With Ian's expert advise we now have an amazing new bathroom that exceeded all expectations. Time spent in the showroom with Ian was well worth it. Thank you."

5 years ago

Google review

Simon Cheshire

Simon Cheshire star-alt star-alt star-alt star-alt star-alt

"After visiting several bathrooms showrooms we decided on BASCS. Hayley was very thorough and knowledgeable in helping us create our ideal shower room. They made us feel comfortable in our choices and did not try to 'hard sell'. We would definitely recommend BASCS to anyone. We are now looking forward to receiving our goods and seeing the shower room comp..." Read more

5 years ago

Google review

Gary Beale

Gary Beale star-alt star-alt star-alt star-alt star-alt

"Have used this place to buy my bathroom and more recently my kitchen, came straight back to buy my kitchen from Ian and the team purely on the basis of my bathroom purchasing experiences and I've not been let down on the kitchen experience either. Recommended for sure"

5 years ago

Google review

Michelle Davies

Michelle Davies star-alt star-alt star-alt star-alt star-alt

"Whole heartedly recommend BASCS Ltd... really friendly & very helpful team. James helped us with our order for our bathroom refurb... he was brilliant; extremely knowledgeable about all their products, giving us ideas/suggestions about things we hadn’t even thought of and recommending offers/deals they had in store etc. Delivery of our new bathroom suite was..." Read more

5 years ago

Google review

Claire & Matt Pyle

Claire & Matt Pyle star-alt star-alt star-alt star-alt star-alt

"We have recently had a new bathroom through Bascs. The products are excellent quality at reasonable prices, and the service we received was fantastic. If you’re looking to get your bathroom done don’t hesitate to go and look around the showroom for some inspiration - when we did this we were able to wonder around in our own time and at no stage felt pressure..." Read more

5 years ago

Google review

Rosemary T

Rosemary T star-alt star-alt star-alt star-alt star-alt

"So glad we went to BASCS. Met James. His knowledge of the products was very impressive. He was extremely helpful, courteous and honest (and very ‘patient’ - not at all pushy!). He helped us enormously in deciding the design and products which best suited our situation - garage conversion to include a bathroom/shower room. Went back today to see James an..." Read more

5 years ago

Google review

sally Manning

sally Manning star-alt star-alt star-alt star-alt star-alt

"I have now purchased a Bathroom and Kitchen from BASCS and am very happy with the quality and professional service offered by them."

6 years ago

Google review

Irene Saffery

Irene Saffery star-alt star-alt star-alt star-alt star-alt

"To me, BASCS represent a service that isn't seen nowadays.......quality products at a reasonable price, attention to detail, courtesy and politeness, excellent after sales service - so much so that I have used them for 3 of my projects . I have no hesitation in recommending them. You won't be disappointed if you do"

6 years ago

Google review

Joe Shanklin

Joe Shanklin star-alt star-alt star-alt star-alt star-alt

"Cannot fault Ian and his team at Bascs Swindon. Ian was patient and very knowledgable with his products he sold. Designed the bathroom with a slick CAD programme which allowed us to tweak and fiddle with the design before ordering. The showroom and staff had a family friendly approach which was clear from the outset which meant designing a bathroom with two..." Read more

6 years ago

Google review

John Henville

John Henville star-alt star-alt star-alt star-alt star-alt

"I wouldn’t hesitate to recommend BASCS for bathroom design and supply. Being somewhat indecisive it took us over a year – with many visits to the showroom - to end up with pretty well the initial design put together by James. His guidance and thorough knowledge of the products available to us was invaluable in making the final choices."

6 years ago

Google review