Carpet & Rug Superstore - Charlotte Reviews & Testimonials

4.8 (130)

Reviews: 130


5
92%
4
3%
3
0%
2
1%
1
4%

95% of customers would recommend Carpet & Rug Superstore - Charlotte

  Showing 5 star reviews only  

Alexis Stoner

Alexis Stoner star-alt star-alt star-alt star-alt star-alt

"We had a wonderful experience with Carpet and Rug Superstore. They replaced our carpet in both our nursery and master bedroom. Amir was extremely helpful throughout the entire process especially since we were very new to the carpet buying experience. We felt their prices were very fair and beat other quotes we received. In addition, their installation crew d..." Read more

9 years ago

Scott Nebel

Scott Nebel star-alt star-alt star-alt star-alt star-alt

"I closed on a new townhouse on a Friday and was interested in getting new carpet but had not yet looked at buying anything til that. Amir worked me with me in a very quick fashion, and within a week, I had new, great-looking carpet installed. I can't recommend this store enough to anyone who needs to get carpet or flooring installed!"

9 years ago

canarykid17

canarykid17 star-alt star-alt star-alt star-alt star-alt

"We recently had carpet installed in our home. The Carpet & Rug Superstore guys did an outstanding job! They were on time and very professional. I would strongly recommend anyone needing carpet or a rug ...give them a call. In addition, the manager, Amir Masood is very friendly and is detail oriented. He will see that you get the right carpet or rug, rat..." Read more

9 years ago

Rebecca Ujlaky

Rebecca Ujlaky star-alt star-alt star-alt star-alt star-alt

"amir went above and beyond to help us with our purchase eventthough it was the 4th of july he was professional and courteous we will continue to do business with him in the future"

9 years ago

Sheela Patil

Sheela Patil star-alt star-alt star-alt star-alt star-alt

"Excellent overall experience: Recently we had new vinyl flooring installed in our den, kitchen and living room. Mr. Amir gave us a nice overview and information on different types of flooring without any sales push. He special ordered the flooring we wanted and also stored it in his warehouse until we were ready to install. Mr Amir�s installer Mr. Amelio and..." Read more

10 years ago

Joseph Supil

Joseph Supil star-alt star-alt star-alt star-alt star-alt

"Amir helped me chose the right carpet to replace the old ones. Would recommend him to my friends."

10 years ago

Stephen Cooley

Stephen Cooley star-alt star-alt star-alt star-alt star-alt

"It was so great to finally walk into a business and deal with someone whose only goal is to help you with what you need. I told Amir exactly what I wanted to do......he made excellent suggestions that correlated with what I wanted with no pressure to buy or push other products on me. Great, professional service that put what I wanted first. A real pleasure t..." Read more

10 years ago

Patricia Barton

Patricia Barton star-alt star-alt star-alt star-alt star-alt

"I worked with Amir and have had a great experience. The building itself is a bit sketchy and the store overall isn't much to look at. However, they have a lot of rugs and Amir is a great help as well as educator. I'm not someone who knows much about rugs and he took the time to explain a lot to me and was very helpful!!!! Pleased and will be back."

10 years ago

Glenn Jones

Glenn Jones star-alt star-alt star-alt star-alt star-alt

"Amir knew his stuff, unlike the box store we went to first. Quotes given on the spot. No hard sell. No extra charges for measurement, tack strips... Install guys were great too: fast, clean, and professional"

10 years ago

Roger G

Roger G star-alt star-alt star-alt star-alt star-alt

"Bought an area rug and got it home and color didn't work. Amir was gracious enough to exchange it for another in stock rug that works perfectly. Appreciated his flexibility and service. Would definitely shop here again as a result."

10 years ago

Jim Mabon

Jim Mabon star-alt star-alt star-alt star-alt star-alt

"For carpet that we had selected that was also available at an old-line Charlotte carpet stores Amir at C&RSS did an excellent job being responsive to our preferences in a way that the other store wasn't willing to do. The price was better as well. We're very pleased with the rug we bought and will likely buy another rug from C&RSS in the spring that will c..." Read more

10 years ago

Lori Paton

Lori Paton star-alt star-alt star-alt star-alt star-alt

"My husband and I are new to Charlotte and needed carpeting installed as soon as possible. I went on line to the internet to look for carpet businesses. I was very skeptical in using the Carpet and Rug Superstore even after reading the wonderful reviews but I emailed Amir anyway. He responded immediately, came out the day we arrived in Charlotte, measured..." Read more

10 years ago

Elizabeth Kasper

Elizabeth Kasper star-alt star-alt star-alt star-alt star-alt

"Carpet and Rug Superstore provided me with wonderful customer service both during my initial purchase and later when a problem arose. Amir, the store manager, was a pleasure to work with and went out of his way to ensure I was satisfied. Recently a small bare patch appeared in carpet that my husband and I had purchased from Carpet & Rug Superstore last year...." Read more

10 years ago

Jim Wolf

Jim Wolf star-alt star-alt star-alt star-alt star-alt

"WOW! It is a delight to do business with a retail establishment that provides excellent service and very good pricing. Amir meets every request for service and always delivers on time. It is truly a pleasure to shop for flooring materials with Amir."

10 years ago

Kristin Mitchell

Kristin Mitchell star-alt star-alt star-alt star-alt star-alt

"Excellent service!!! Amir is experienced and knowledgeable in catering to your specific flooring need! My husband and I shopped the whole Charlotte area for good quality carpet for a decent price. If you have ever shopped for any type of flooring you understand how stressful this process can be. When we walked in the carpet & rug superstore on South Blvd we..." Read more

11 years ago

Thomas Cullen

Thomas Cullen star-alt star-alt star-alt star-alt star-alt

"Best Flooring Experience Ever Amir helped me choose the perfect carpet for a renovation in my home. We upgraded to the memory foam and with installation, we still came in under budget. Carpet & Rug Superstore has provided excellent service, support, and installation. We will definitely be returning soon."

11 years ago

Michelle Ganson

Michelle Ganson star-alt star-alt star-alt star-alt star-alt

"Great experience!! 3 rugs and padding at a super reasonable price and Amir was great and helpful. Thanks so much!!"

11 years ago

Joan Papaleo

Joan Papaleo star-alt star-alt star-alt star-alt star-alt

"Great Experience. Amir was top notch! We wanted a custom made area rug to replace an existing rug. Amir was knowledgeable, the selection and prices were great and the end result was a beautiful new rug that fits the space much better! I would highly recommend Carpet & Rug Superstore. Note: We visited S. Blvd location."

11 years ago

James Sanders

James Sanders star-alt star-alt star-alt star-alt star-alt

"Dave the manager was so helpful picking out carpet for my house, very pleasant to work with came out and measured had me installe a few days later and the installers were awesome too, I highly recommend"

11 years ago

Nick Pour

Nick Pour star-alt star-alt star-alt star-alt star-alt

"After taking a week and getting 4 quotes, including Home Dept and Lowes, Carpet & Rug won on every aspect (price, quality, customer service, and did a hellava job on the install...very impressed). John at the South Blvd location took time to educate me on what to look for in quality carpet, different stain protectant, etc. and all in all made me feel comfor..." Read more

12 years ago