Capterra 
G2 Administrator in Internet
User in Computer & Network Security
"Helping book meetings. — What do you like best? Integration with Outlook - pick times and send avail — What do you dislike? I wish it looked better after you picked times to send over to prospects/ leads — What problems are you solving with the product? What benefits have you realized? Less friction when booking meetings"
4 years ago
Lee B
"New user - calendar link issue. — What do you like best? The fast service. Once the case was opened, all contact and support was fast and helpful. — What do you dislike? I don't understand why the issue happened in the first place. The account was under my name, so the link to my calendar should have been autopopulated. Also, It would..." Read more
4 years ago
Administrator in E-Learning
"UPDATED: Fixed Integration. — What do you like best? The support team was very responsive but ultimately the integration issues did not work for our business at the time — What do you dislike? At the time, CRM integration caused reporting issues, however, they have since made strides and updated/fixed their integration making it a more..." Read more
4 years ago
Administrator in Computer Software
"Very useful tool and above all, great support! — What do you like best? Their support! They are usually quite quick to respond, always very nice, helpful, and knowledgeable. Our CSM is also a great guy (cheers Tom!) and we can book 15 min with him very easily directly from the platform.The software in itself has great features, we use it for web f..." Read more
4 years ago
Andy X
"Chilipiper is Decent. — What do you like best? It makes booking appointments more streamlined for folks who don't feel like replying to your emails. They can book a time to speak without having to go back and forth over email — What do you dislike? There is no qualification capacity. Random people who aren't qualified can book time on..." Read more
4 years ago
Darshan K
"Book your calls easily. — What do you like best? Ease of booking scheduled calls. Flexibility to book calls across various timezomes. — What do you dislike? Sometimes it lags in integrations, and it's a highly manual process to update work hours. It's not the most intuitive software. — What problems are you solving with the produ..." Read more
4 years ago
Yigal R
"Admin user experience. — What do you like best? very intuitive and fast go-live implementation — What do you dislike? there is no online option to add licenses — What problems are you solving with the product? What benefits have you realized? - routing assignment for scheduling- classified meeting types- get higher partici..." Read more
4 years ago
User in Biotechnology
"Pretty intuitive, but could use some work. — What do you like best? I do like that I can add time buffers before and after meetings, so I don't get back-to-back meetings — What do you dislike? I don't like that only one email can be added to the meeting invite. The only way to add more is to do it manually, which isn't the best —..." Read more
4 years ago
Kathy X
"Great Real Time Routing Tool and Amazing support from Gaines Murfee and Ally Hardesty. — What do you like best? Chili Piper is a great tool for real-time routing. After a prospect fills out a form, CP has the ability to match the form answers to their queues and provide a calendar availability with the right team within seconds. CP has a Salesforc..." Read more
5 years ago
User in Computer Software
"Great for BDR to AE hand offs. — What do you like best? This product helps streamline the handoff of meetings at the top of the funnel, which leads to a more efficient process so both AEs and BDRs can spend their time wisely. — What do you dislike? Took a while to set up the integrations, but once I did its been working great. —..." Read more
5 years ago
Akshay R
"Chili piper provides an excellent user experience to the end-user both with their concierge service and booking links. Their dashboard and Integration with Salesforce make it easy to keep track of the different events and meetings booked by Chili Piper.The application can support most of the use cases we have, including scheduling with groups, custom meeting..." Read more
5 years ago
User in Computer Software
"Allows ease arranging meeting times for attendees with different time zones."
5 years ago
Alaia S.
Sales Ops and Strategy Analyst, Roofstock
"Very positive. Though there was a learning curve, their team was there every step of the way to help out. Salesforce Ownership rerouting was the reason we switched from Calendly to Chili Piper!"
5 years ago
Verified Reviewer
"Overall, Chili Piper has been a great platform, helping us manage the bookings well and providing the flexibility in terms of making changes without much hassle."
5 years ago
User in Computer Software
"I love Chili Pipers instant booker. I am able to connect directly to my google calendar and send availability directly with my clients"
5 years ago
User in Human Resources
"Ability to send leads my available times"
5 years ago
Ben K.
Account executive , Curate
"So far so good. It has assisted in accomplishing our goals on the sales side. It makes it easy for our customers to connect with us on their own time. It also makes it easier for our team to qualify quickly and stay organized."
6 years ago
User in Internet
"I found the ability to include multiple meeting times in an email saved a ton of time going back and forth with potential customers. I also liked that when they clicked on their preferred time, Chili Piper automatically created a calendar event and an opportunity in Salesforce. The round-robin feature is also really great for BDR/SDR teams to easily schedule..." Read more
6 years ago
Josh D.
Sales Engineering Manager, Grow.com
"Overall we were shocked at the impact it made in getting demos held. Just because of that, it's worth it. It took some time to get it set up and also took some time for the sales team to get bought in but after they saw the benefits, there was no going back. We saw a big uptick in our leads to demos held by switching to Chili Piper."
6 years ago
Verified Reviewer
"I love the integration with Salesforce... it makes training and using it very simple. The selling point for me was the automatic email and text reminders. My account manager helps with so much!"
6 years ago
Administrator in Information Technology and Services
"Chilipiper has reduced our SDR meeting booking process from 20 minutes to 30 seconds."
7 years ago
User in Computer Software
"Clients can easily view my availability and schedule time with me"
7 years ago
Melvin G
"We can use Chili Piper with our sales and CRM platforms so appointment data is more easily accessible. The user interface is neat and easy to use and navigate. Adding calendars to our website is a simple process and helps to streamline the process of appointment scheduling. We can assign leads to team members in an orderly fashion for balanced productivity."
7 years ago
Spencer P
"I like that you can easily add multiple people's calendars together. You don't have to create a unique link. I also like the ease someone can schedule from the website with."
7 years ago
"Chili Piper routing has played a huge part of our day to day operations at Hopin. — What do you like best? The ability to easily create customized queues for our reps and assign them accordingly — What do you dislike? Sometimes the user interface can get a bit confusing. Especially when you're within CRM actions, and the left-hand side..." Read more
4 years ago