Domino's Pizza Kovan Reviews & Testimonials

3 (149)

Reviews: 149


5
29%
4
16%
3
14%
2
9%
1
32%

45% of customers would recommend Domino's Pizza Kovan

Superb Lim

Superb Lim star-alt star-alt star-alt star-alt star-alt

"Delish during cold weather"

3 years ago

Google review

Aissa Hatori

Aissa Hatori star-alt star-alt star-alt star-alt star-alt

"Poor customer service."

3 years ago

Google review

Gehan Kaushal

Gehan Kaushal star-alt star-alt star-alt star-alt star-alt

"Asked us to wait more than 1 HR."

3 years ago

Google review

Hassy Vinod

Hassy Vinod star-alt star-alt star-alt star-alt star-alt

"Why don't you prioritise walk in customers than your online orders? Ridiculous! Please avoid this outlet if you are in a hurry"

3 years ago

Google review

R L

R L star-alt star-alt star-alt star-alt star-alt

"Their online system should limit the number of orders sent to this shop during busy periods! There was a super long queue of unhappy customers waiting for online pick up orders - I spent 30min in the queue, and the others behind me probably waited even longer. Staff seemed overwhelmed and couldn't manage the unhappy crowd. Not their fault, as the management..." Read more

3 years ago

Google review

Eliezar Sallan

Eliezar Sallan star-alt star-alt star-alt star-alt star-alt

"I order at 430pm through GRAB and no one picking up there phone for both Dominos and GRAB so i can follow up my order and they called me at 10.57pm to ask if i still want my order to be delivered. Who do you expect to eat after more than 5hrs of waiting? Worst service and so terrible. I wont order here again ever. Even GRAB ask me to talk to them about refun..." Read more

3 years ago

Google review

harry yap

harry yap star-alt star-alt star-alt star-alt star-alt

"This outlet is complete mess especially during busy period. I ever ordered from their website and they are usually not on time. However yesterday during Mom's day 9 May, was the worst encounter with them. I ordered via Grab at abt 5.30pm expecting to pick up abt 6pm as it says order was ready. To my horror when I was there at 6.15pm,the entire outlet was in..." Read more

3 years ago

Google review

Tim C

Tim C star-alt star-alt star-alt star-alt star-alt

"Always deliver late. 30mins guarantee is just a gimmick to get return orders. Longest I waited was 3 hours past the delivery time."

3 years ago

Google review

Xavier KJZ

Xavier KJZ star-alt star-alt star-alt star-alt star-alt

"Bad customer service at this outlet, unhygienic practices"

3 years ago

Google review

L H Lim

L H Lim star-alt star-alt star-alt star-alt star-alt

"Order said 6:41 pm pickup but order still in queue. Order estimated to be ready at 8:15 pm. Very bad ordering system / website. Creating a lot of frustrated customers. Staff very apologetic and friendly though. Don’t place order on weekend mealtimes, my advice."

3 years ago

Google review

Errol Champion

Errol Champion star-alt star-alt star-alt star-alt star-alt

"Went to pick up my order. I was on time. I was told to wait another 15 minutes and ended up writing 25minutes more. Others who had later times got their orders first. Even though they had larger orders. Moreover, staff were not concentrating and were making so much noise and that contributed to the delays."

3 years ago

Google review

Jonathan Seah

Jonathan Seah star-alt star-alt star-alt star-alt star-alt

"Super bad service, rude staffs, unhygienic practices, will never come ever again. Made us wait for 45 mins even when we preordered online. There were plenty of staffs around doing nothing even when there are many people waiting for their orders. The person preparing the food was talking on the phone. The delivery man helped to pack the pizza was not wearing..." Read more

3 years ago

Google review

Natasha Seraphina Gomez

Natasha Seraphina Gomez star-alt star-alt star-alt star-alt star-alt

"First time patronizing this outlet as i was around area & tasked with getting dinner for the family. Convinced parents to try Dominoes for a change, promising it is nice but boy was I disappointed... Cinnastix came without the white dipping sauce, my Spinach & Feta($7.90) was 4 pathetic looking, narrow slices of bread lacking ingredients....I know it is th..." Read more

3 years ago

Google review

Maurice Chua

Maurice Chua star-alt star-alt star-alt star-alt star-alt

"Don’t waste your time here ... super lousy online order system ... selected collection at 6.30pm still need wait 30 mins ... all customers affected not only me .... walk in must wait 2.5 hours ... will not order again"

3 years ago

Google review

Chen Qiu Yi

Chen Qiu Yi star-alt star-alt star-alt star-alt star-alt

"Excellent customer service by the cashier and pizza maker - they kindly accommodated the last minute change to my order. Thank you!"

3 years ago

Google review

Edmund Seah

Edmund Seah star-alt star-alt star-alt star-alt star-alt

"Staff was friendly and very happy workers. Pizza was done very very good this time and no errors. Store however was severely understaff that they had to turn away walk-ins because of at least 1 hour wait."

3 years ago

Google review

Phyo Pro

Phyo Pro star-alt star-alt star-alt star-alt star-alt

"Nice and clean interior. Waiting time for pizza to be ready is about 15mins."

3 years ago

Google review

Jean Y

Jean Y star-alt star-alt star-alt star-alt star-alt

"Service staff were quite rude and disorganized. Went down to collect a pick-up order yet had to wait close to an hour from the stipulated pick-up time. It was chaotic and staff were also extremely condescending and dismissive. Very poor experience, will not visit again"

3 years ago

Google review

kira

kira star-alt star-alt star-alt star-alt star-alt

"Did an advance order for 715pm and even called customer service twice to ask about my order as it was late, it came an 1 1/2 hours late. The pizza box had the sticker that says "7:15pm" i don't understand how it's possible for it to be late?"

3 years ago

Google review

Ming Qing Lye

Ming Qing Lye star-alt star-alt star-alt star-alt star-alt

"Pizza taste is really good but long waiting time as they have lots of online order coming in. Can see the staff here is working hard. Will try their other pizza πŸ•"

3 years ago

Google review

Hong Kai

Hong Kai star-alt star-alt star-alt star-alt star-alt

"Ordered my takeaway on the wrong date but they took the initiative to make a phone call so that I could take my delivery today instead. Great pizza, great service."

3 years ago

Google review

Tracia Yap

Tracia Yap star-alt star-alt star-alt star-alt star-alt

"Don't eat the cheese Xplosion. It is creamy and not cheesy Cheated"

3 years ago

Google review

mars bar

mars bar star-alt star-alt star-alt star-alt star-alt

"the service here is horrible. i tracked my order online for self collection and it states that it is ready but when i went to collect it, there was so much mix up over a couple pizzas, it wasnt ready even after an hour of waiting. the service is really bad and this isnt the first time this has happened."

3 years ago

Google review

Tittoo Thomas

Tittoo Thomas star-alt star-alt star-alt star-alt star-alt

"Too few employees serving too many orders πŸ€”"

3 years ago

Google review

Vincent Liew

Vincent Liew star-alt star-alt star-alt star-alt star-alt

"The staff looks stressed out. But I still gotten good service from this place. Ordered online and drop by to pick up."

3 years ago

Google review