3,308 reviews
3.4/5 average rating
Jai Singh
Rex Soriano
"Ordered via Grab, food never arrived but status was "delivered". Processing the refund is extremely troublesome from both Grab and Domino's side. The provided voucher for "free pizza" is also not worth it, as it requires you to purchase another pizza before you can use it. I like Domino's Pizza, but this experience is truly disappointing."
a year ago
Google review
Gerald Koh
"Their 15mins guarantee for takeaway orders is a total failure. I got to the store 25mins after placing my order and they still told me it would take another half hour! Worst thing for any brand is to over promise and under deliver. Marketing ploy."
a year ago
Google review
Solihin Abu Bakar
"Do not order from this outlet. Made my order @ 2000hrs it arrived @ 2230hrs. Had to head down to the outlet to check on my order."
a year ago
Google review
DATO YAN
"好好地方"
a year ago
Google review
Dr. David Redfield
"Thieves, I ordered a pizza for delivery. Never delivered. I called multiple times and was promised a replacement. That also never arrived. AVOID AT ALL COSTS!!!"
a year ago
Google review
Qan Tas
"ABSOLUTELY HORRIBLE. Please DON'T order delivery from this outlet. Took almost 3 HOURS just to deliver 2 Large Pizzas, when it clearly stated a 40mins delivery. Tried contacting their hotline to complain about the extensive wait but was directed to an on-call waiting line, this goes to show just how many unsatisfacted customers there is dialing in to feedbac..." Read more
a year ago
Google review
Ram Pager
"Waited 2 hours for delivery, ordered Pizza Hut instead…ZzZ"
a year ago
Google review
Phil D
"Lazy worker on his phone refusing to attend me because he "has too many orders". HE WAS ON HIS PHONE TALKING TO SOMEONE. What the hell is that Dominos."
a year ago
Google review
DiaperFull Gaming
"I work here, i think we did a good job"
a year ago
Google review
PRASANTH K
"Very bad experience with order and service, we were waiting for the order by 60 min but not still the status shows preparing order. As they titled "30 min delivery guarantee" is void."
a year ago
Google review
lambert chen
"Waited 2 hours for the delivery. Couldn't cancel, could not get through to restaurant. Horrible."
a year ago
Google review
Eric Fisher
"Online order placed and almost two hours in I am still waiting for my order. Trying to call the store for assistance and I’m on hold listening to the same annoying message over and over. Worst food order experience I ever had. Order elsewhere."
a year ago
Google review
Mahesh Paik
"The worst customer experience, ever you can have. if you need that order from Dominos the Pizza which wont come for hours I waited for three hours. Why don't you have cancelling order option . Do you really feel customer would eat your pizza after 3 hours of waiting. Stop your business its a fraud there is no one in customer care to receive the call, such a..." Read more
a year ago
Google review
Kanza Ameenah Kashif
"Ordered via FP and delivered by the store. Found a strand of hair on my pizza. tried contacting the store to no avail. Also communicated the issue to FP and agent was incompetent. wasnt very helpful at all. very disappointed with the experience."
a year ago
Google review
sabbiewabbiewasabi
"Bad bad bad ordered through the website under the Kovan branch at 3rd Feb 7.21pm — now 8.50pm still havent receive the pizza. Hangry and tired as well as disappointed. DO BETTER"
a year ago
Google review
Astrology Valley
"I’ve order from this branch at 5.40pm and it’s been 2-3 hours and nothing came. Called them but no answer. Call grab and they can’t do anything about it. This is the worst experience I’ve had ordering a pizza. Don’t ever order from here!!"
a year ago
Google review
Zhixin Lin
"Ordered at 5.40pm. now 8pm no news."
a year ago
Google review
Wilson Lau
"Waited 2 hours from grab and still haven’t arrive. Please avoid ordering this outlet online at all costs!"
a year ago
Google review
Sezgin Özbilgin
"Terrible service, zero hygene. Avoid."
a year ago
Google review
tz tan
"was because of late home delivery"
a year ago
Google review
Jasmine Elyse
"ordered via grab and i never received my food. the order was marked as completed and i gave store specific instructions."
a year ago
Google review
James Kiong
"Why turn on for delivery if can't do for delivery? Just throw the grab food device then!!!! Fu*king disappointed waiting for 1 hour,and customer service said can deliver by 5pm...."
a year ago
Google review
Iza Abdul Malik
"The Simply Cheese is always the BEST 👍🏻"
a year ago
Google review
Sandeep M
"Ordered pizza via Grab and even after 2 hours order still in kitchen , customer service help line is just annoying IVR and promotions . Very bad CX .. best to be avoided . Can't even cancel order ... can't depend on grab food + domino's"
a year ago
Google review
"Everything was good until you accidentally order a takeaway instead of delivery because the website can't even show such simple things clearly. Then when you try to call the store, nobody picks up"
a year ago
Google review