FCA of Naperville Reviews & Testimonials

4.1 (92)

Reviews: 92


5
71%
4
5%
3
3%
2
3%
1
17%

76% of customers would recommend FCA of Naperville

Kaarina D

Kaarina D star-alt star-alt star-alt star-alt star-alt

"A hidden gem for your remodeling and decorating needs. Call or go! You won't be disappointed. This place is awesome! Flooring, cabinets, furniture, custom window treatments and more. Excellent service from Annette Z. Delivery guys so meticulous, clean, courteous and professional. So happy we found this place."

7 years ago

Jeremy Lindstrom

Jeremy Lindstrom star-alt star-alt star-alt star-alt star-alt

"We have had several projects completed in 2 different properties over the last 10+ years & the quality of the materials & workmanship are always top notch! Most recently had a tile backsplash installed in our kitchen & covered the entire wall w/ the blessing of our representative at FCA...it looks amazing! Thank you!!"

7 years ago

Debbie Vaccarella

Debbie Vaccarella star-alt star-alt star-alt star-alt star-alt

"During a very stressful time in my life, I decided to take on a complete remodel of a newly purchased condo. Laati assisted with tile selections and was invaluable with her knowledge and vast experience. I proceeded to order ALOT of tile. She kept me up to date and worked closely with me and the ever fluctuating construction schedule on tile status and deli..." Read more

7 years ago

Cynthia Laughlin

Cynthia Laughlin star-alt star-alt star-alt star-alt star-alt

"Saleswoman and Installing team were professional, polite and friendly. The carpet is high-quality and well-installed."

7 years ago

Daria Skilnik

Daria Skilnik star-alt star-alt star-alt star-alt star-alt

"I recently purchased flooring and carpeting, working with Anne Jewett as a long time customer. I am very happy with the flooring which is water proof and looks great too! The carpeting is very attractive and durable. Fca had a large inventory to choose from with a variety of styles to choose from. The whole experience was very enjoyable!"

7 years ago

Brian Chan

Brian Chan star-alt star-alt star-alt star-alt star-alt

"I have worked with Anne Kaye-Jewett as my designer on multiple projects with excellent results. She isn't stuck to just one style either. We have worked on projects from modern to traditional. Everything we talked about during the design always comes together in the end even if we have to make some changes. There have been some issues to due to supply ch..." Read more

7 years ago

Jeanne DeRaimo

Jeanne DeRaimo star-alt star-alt star-alt star-alt star-alt

"Jim King is beyond amazing, talented, creative, conscientious, thorough, diligent, timely and honest. He is a genuinely nice guy with loads of design experience and an exceptionally gentle personality. If you need a remodel of your home or office, large or small, he is THE professional you want to hire. FCA is fantastic as well as they offer a wide range of..." Read more

7 years ago

Kimberly Wolf

Kimberly Wolf star-alt star-alt star-alt star-alt star-alt

"Loved everyone we worked with there! Cary, John, the gentleman who measured, and the installers. Quality material and work!!!! Second time we have used them and we will be back!"

7 years ago

Jim

Jim star-alt star-alt star-alt star-alt star-alt

"I am very happy with all parts of my experience with FCA. Latti was very thorough with flooring and deserves double in salary."

7 years ago

Sondra Hoyt

Sondra Hoyt star-alt star-alt star-alt star-alt star-alt

"Love FCA. We have purchased quite a few things from them with help from Anne Jewett. She has been outstanding in helping us pick carpet, chair, reupholstering out dining room chairs new area rugs and new wall to wall in 3 rooms. The installers for our carpets were amazing. Had two different crews. Very professional. I would highly recommend FCA ."

7 years ago

Richard Blauw

Richard Blauw star-alt star-alt star-alt star-alt star-alt

"Annette Zoleke has been of much assistance to us as we proceed with new furniture and remodeling."

7 years ago

Julie Logan Fessler

Julie Logan Fessler star-alt star-alt star-alt star-alt star-alt

"We had a good experience. We worked with John and he was very helpful, knowledgeable and patient through our experience. We are happy with the end product. We had carpeting and vinyl flooring installed. Everything was on schedule too."

7 years ago

Richard Carlson

Richard Carlson star-alt star-alt star-alt star-alt star-alt

"We engaged FCA to help with a bathroom project. They came out, measured, did the design work, and ordered the tile. We couldn't use their tiler as we wanted some expansion of the shower that he was unable to do. At the end of the project, we found we had almost 3 cases of excess tile left over, which the store would not take back. They cited their "no spe..." Read more

8 years ago

Julie Klein

Julie Klein star-alt star-alt star-alt star-alt star-alt

"Sherry helped me and I was grateful for her guidance. Prices are high but if budget isn't a concern I would definitely recommend. I love the table I picked out."

8 years ago

Maggie Lhotka

Maggie Lhotka star-alt star-alt star-alt star-alt star-alt

"Designer Chris Cash was excellent! Provided great ideas and questions to help me figure out what I needed and wanted. Highly recommend services. Quality good too!"

8 years ago

Jeanne Sauer

Jeanne Sauer star-alt star-alt star-alt star-alt star-alt

"My husband and I purchased furniture and rugs from FCA for our home and received excellent service from Annette and every person we dealt with in the store. From first contact to the delivery at the end, everything was done professionally and FCA employees went out of their way to make sure we were pleased with our purchase."

9 years ago

Jenna Montelaro

Jenna Montelaro star-alt star-alt star-alt star-alt star-alt

"I drove an hour to come to this store from down town Chicago and received no help. I even called ahead with some potential choices. I believe I did not receive the customer service that I deserved because I am building a house out of state. I went across the street to Century Tile and they are now going to take care of my order. You snooze you loose FCA..." Read more

10 years ago