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FLC Reviews & Testimonials

4.8 (197)

Reviews: 197


5
88%
4
8%
3
1%
2
0%
1
3%

96% of customers would recommend FLC

  Showing 5 star reviews only  

Jason H star-alt star-alt star-alt star-alt star-alt

"Excellent customer service all round brilliant Helpful polite 2nd car from them too guys all of them"

4 years ago

Paul M star-alt star-alt star-alt star-alt star-alt

"Charlie was superb in handling our sale. Great customer journey. I would thoroughly recommend FLC to my contacts."

4 years ago

Matthew R star-alt star-alt star-alt star-alt star-alt

"The team at FLC were very helpful and patient. Great customer focus throughout and at no time any pressure to purchase which was refreshing. I would certainly recommend FLC."

4 years ago

tracey shannon

tracey shannon star-alt star-alt star-alt star-alt star-alt

"I bought a car of these guys 2 weeks ago, collected it last week. From the minute i stepped onto the forecourt, they were the easiest most friendly professionals I have had the pleasure of dealing with. No pushy car sales attitude and more than helpful with any questions i had. Cannot recommend them enough."

4 years ago

Google review

PaulOsei

PaulOsei star-alt star-alt star-alt star-alt star-alt

"Fantastic guy Liam. Very honest in his approach and helpful from beginning of my engagement with him to the end. I have bought several cars from dealers including brands like Mercedes but have never experienced a wholly fabulous costumer service like Falling lane cars. Keep it guys."

4 years ago

Tilly Jeanette Pearce

Tilly Jeanette Pearce star-alt star-alt star-alt star-alt star-alt

"The team were extremely friendly and patient when I was trying to pick out the right car for me, and gave me essential advice when it came to the practical sides of buying my car. Really impressed and highly recommend."

4 years ago

Google review

Nigel Boston

Nigel Boston star-alt star-alt star-alt star-alt star-alt

"Great people to do business with and very pleasant"

4 years ago

Google review

K Boston

K Boston star-alt star-alt star-alt star-alt star-alt

"Very happy with the service we received! Good bunch of guys, highly recommend them. My car is wonderful!"

4 years ago

Google review

Diego O star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful , Second to no one from my experience buying Couple of cars in the past. Definitely will recommend them with my friends."

4 years ago

Paul R star-alt star-alt star-alt star-alt star-alt

"Dan was excellent from start to finish and he was professional, polite , helpful in fact everything to need when buying a car on behalf of a relative(my grandson) they honoured there pledge to offer more ongoing support to NHS workers and presented the car on the day of purchase as If it was a new car not a 7year old car. It is my Grandsons first ever car an..." Read more

4 years ago

Shane O star-alt star-alt star-alt star-alt star-alt

"Staff was very friendly and helpful. Outstanding service & very transparent!"

4 years ago

Vernice Doll

Vernice Doll star-alt star-alt star-alt star-alt star-alt

"100% recommend. went to part exchange and got my new car the next. They went above and beyond for me. They gave me the best deal they could. I went on my own and they didnt mug me off as you would of expected being a young lady getting a car on my own. Definitely be going back for future cars."

4 years ago

Google review

rhiannon piccaver

rhiannon piccaver star-alt star-alt star-alt star-alt star-alt

"Very happy with my new car and the excellent service that I received at FLC. Frank was very helpful, making the overall experience pleasant and easy. I would strongly recommend FLC and would go back in the future. Very quick responses over email to any questions so Thank you!"

5 years ago

Google review

Muhammad Yahya Meah

Muhammad Yahya Meah star-alt star-alt star-alt star-alt star-alt

"I cannot recommend a car dealer as much as I recommend these guys. I live more or less 300 miles away from the dealer from the first call they were a pleasure to deal with. A little while after I bought the car it developed some faults so as expected I was panicking but as soon as the lads found out about the issues they took the car back repaired everythi..." Read more

5 years ago

Google review

kevin star-alt star-alt star-alt star-alt star-alt

"No complaints"

5 years ago

John star-alt star-alt star-alt star-alt star-alt

"Very good "

5 years ago

Amy Angeletta

Amy Angeletta star-alt star-alt star-alt star-alt star-alt

"I've purchased a few cars from here over the years and never once had a problem. Customer service is always great and they go above and beyond to help me out if needed."

5 years ago

Google review

Mark S star-alt star-alt star-alt star-alt star-alt

"Non pushy sales and very informative would recommend to everyone. Aftersales is also brilliant!"

5 years ago

Danian C star-alt star-alt star-alt star-alt star-alt

"My partner and I recently bought a car from FLC (2015 Audi S4 Avant) and we could not have had a more relaxed and pleasant experience. Everyone we spoke to on the three occasions we visited was friendly and took an interest in us, everyone had time for us. If I am being honest, my initial approach with car dealers (independent or main dealer) is one of caut..." Read more

5 years ago

Alota I star-alt star-alt star-alt star-alt star-alt

"Staff are very helpful and gives you advice on which car is suitable according to your needs and budget"

5 years ago

Liam L star-alt star-alt star-alt star-alt star-alt

"I have now bought two cars from FLC..On both occasions they were very helpful and professional. When an issue arose with the first car their warranty dealt with it. I would highly recommend them."

5 years ago

Sam T star-alt star-alt star-alt star-alt star-alt

"excellent- good to deal with, polite, efficient. Easy to buy a car from!"

5 years ago

Nassim Sadeg

Nassim Sadeg star-alt star-alt star-alt star-alt star-alt

"Very good experience I had with Charlie he sold me a lovely car for my wife and you were so professional I'll buy again from FLC😁"

5 years ago

Google review

Mark Burgess

Mark Burgess star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpful, great experience."

5 years ago

Google review

Muhammad star-alt star-alt star-alt star-alt star-alt

"Good customer service. Friendly and helpful staff."

5 years ago