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FLC Reviews & Testimonials

4.8 (197)

Reviews: 197


5
88%
4
8%
3
1%
2
0%
1
3%

96% of customers would recommend FLC

  Showing 5 star reviews only  

Daisy L star-alt star-alt star-alt star-alt star-alt

"Everyone at FLC made the whole buying process so easy. No pushy sales and I got a better finance deal than I originally had in place, highly recommend."

6 years ago

Michael star-alt star-alt star-alt star-alt star-alt

"Very easy to talk to and on hand to deal with all finance details would recommend "

6 years ago

Hayder A star-alt star-alt star-alt star-alt star-alt

"Unique service, best in London. You feel it like home, Dan goes through all the details and options i have to get my BMW in order. A complete peace of mind! Thank you very much ! I bought my car here and I can't be more happy! Hayder"

6 years ago

Akhtar Ali khan

Akhtar Ali khan star-alt star-alt star-alt star-alt star-alt

"good service, lovely car and drive away insurance sorted for me!"

6 years ago

Google review

Paul H star-alt star-alt star-alt star-alt star-alt

"Excellent - all the staff are friendly and will help you with your car purchase."

6 years ago

Richard W star-alt star-alt star-alt star-alt star-alt

"Very helpful.professional very good to do business with"

6 years ago

Dave081

Dave081 star-alt star-alt star-alt star-alt star-alt

"After deciding what we wanted in a car we found the ideal vehicle at this garage. They don't hassle you, they give you the keys to have a good look around yourself and then they are happy to answer any questions you may have. After putting the finance application through within the hour I was driving the vehicle home. I realised when I arrived home that the..." Read more

6 years ago

Google review

thesewnee lakdini

thesewnee lakdini star-alt star-alt star-alt star-alt star-alt

"Hi I am very glad to thank for the fantastic service of the FLC in West Drayton . Actually I went to buy a car with dreams but in few minuets it’s became true I am very happy and I use this occasion to thanks to the members of staff for unbelievable help to drive off my car in few minuets. Their service highly recommend to everyone who dreaming about a ca..." Read more

6 years ago

Google review

Jayden Goodall

Jayden Goodall star-alt star-alt star-alt star-alt star-alt

"Bought a Ford Focus from FLC. Extremely pleased with the customer service I received - the staff are friendly, honest & do not hassle you - you are left to look over the vehicle & then go back to the staff if you have questions. This is an excellent family-run business - your questions are dealt with straightforwardly & the owner Tim & salesman Dan that I d..." Read more

6 years ago

Google review

Oliver T star-alt star-alt star-alt star-alt star-alt

"Excellent service and friendly staff. The salesman knew the car well and was able to quickly provide all information I asked for. On arrival I was given keys to inspect the car on my own, which was nice to look it over without being pressured or pushed. I never felt like I was being 'hard sold' and he was then ready to answer questions when I had them. Th..." Read more

7 years ago

Oliver Tiley

Oliver Tiley star-alt star-alt star-alt star-alt star-alt

"Excellent service and friendly staff. The salesman knew the car well and was able to quickly provide all information I asked for. On arrival I was given keys to inspect the car on my own, which was nice to look it over without being pressured or pushed. I never felt like I was being 'hard sold' and he was then ready to answer questions when I had them. The..." Read more

7 years ago

Google review

Random BikeTrips

Random BikeTrips star-alt star-alt star-alt star-alt star-alt

"I didn't personally purchase anything, but having been to some unwelcoming and dodgy showrooms previously FLC was a refreshing change. We were warmly greeted when we arrived and given the keys to have a look at the vehicle without a member of staff looking over us. Nothing was to much hassle asking for information and history for the vehicle, test drive prom..." Read more

7 years ago

Google review

colin edwards

colin edwards star-alt star-alt star-alt star-alt star-alt

"Very Helpful!"

7 years ago

Google review

Rommel Stein

Rommel Stein star-alt star-alt star-alt star-alt star-alt

"I just purchased a motor and would like to commend all the staff on there professionalism from basically start to finish of purchase lovely family run buisness who were so helpful and patient whilst purchasing a car . Would highly recommend to anyone honestly."

7 years ago

Google review

Clare C star-alt star-alt star-alt star-alt star-alt

"FLC have been extremely professional, efficient, helpful and friendly. I couldn't fault them and having to get a car very quickly after our one "died" they just took care of everything for us. I would certainly recommend them and use them again as a first port of call in the future. Thank you to all the team."

7 years ago

G Nikourazm

G Nikourazm star-alt star-alt star-alt star-alt star-alt

"My first impression was what a great service All staff here made us welcome and comfortable and very professional I was very impressed We bought a ford b-max from flc We dealt with Dan who from beginning was helpful and always available He Kept us updated with the progress of the car while is was being prepared and got the job done, overall it was a pleasant..." Read more

7 years ago

Google review

Rakesh D star-alt star-alt star-alt star-alt star-alt

"I found the whole process of dealing with the FLC team, ......GREAT. They were very helpful, cheerful, honest and true to their word. It was a pleasure to deal with them and i would definitely deal with them in the future without hesitation."

7 years ago

Mini Sharma

Mini Sharma star-alt star-alt star-alt star-alt star-alt

"I am extremely please with the quality of customer service provided to me by Dan in West Drayton. He explained every feature of the vehicle. Everytim i needed help he was there to assist. Other employees where helpful as well. Mini Sharma"

7 years ago

Google review

Beryl W star-alt star-alt star-alt star-alt star-alt

"Excellent customer service and extremely helpful. Nothing was too much trouble. I would highly recommend them. Thank you. "

7 years ago

Rosie Lambrill

Rosie Lambrill star-alt star-alt star-alt star-alt star-alt

"Great choice of cars, very welcoming and informative. Deffo recommend to all. Thanks so much for sorting my VW Beetle i'm soooo happy. Rosie x"

7 years ago

Google review

AMANDA L star-alt star-alt star-alt star-alt star-alt

"Very Professional and helpful dealership made my car buying experience very straight forward. Charlie especially was extremely polite and very helpful. Would highly recommend this dealership worthy of its 5 star rating ."

7 years ago

cornel gilcoi

cornel gilcoi star-alt star-alt star-alt star-alt star-alt

"To all interested in doing business with FLC, A few days ago I p/x my old car for a Merc C180 from FLC. I went there along with my wife and child. It was a stormy day and they offerd my wife to stay inside and put the heater on as the boy was sleeping in the pushchair. They have a great customer service, very friendly and polite people. Sort out the exchang..." Read more

7 years ago

Google review

Bogdan Lepadatu

Bogdan Lepadatu star-alt star-alt star-alt star-alt star-alt

"Very polite and helpful.Great customer service, excellent staff Regards"

7 years ago

Google review

C J P Jones

C J P Jones star-alt star-alt star-alt star-alt star-alt

"Fantastic service and Dan particularly was very helpful. Well done."

7 years ago

Google review

Prasanthan Puthan Kalathil

Prasanthan Puthan Kalathil star-alt star-alt star-alt star-alt star-alt

"I baught a car from FLC last month.It was a very good experience with the way the staff handled the customer.There was a problem with the car heating system and I went and shown to one of the staff.He was really helped me to fix the issue and make it working in a days time.The customer service looks very good with my experience over FLC"

7 years ago

Google review