FLC logo

FLC Reviews & Testimonials

4.8 (272)

Reviews: 272


5
88%
4
8%
3
1%
2
1%
1
3%

96% of customers would recommend FLC

  Showing 5 star reviews only  

Cláudio Marques

Cláudio Marques star-alt star-alt star-alt star-alt star-alt

"Definitely recommend this Dealership to everyone! Excellent customer service from Charlie since day one until I got my new car! Overall the staff is great and dealership is well prepared for this all situation (Covid). Really recommend! Claudio Marques"

5 years ago

Google review

Joseph Stoffberg

Joseph Stoffberg star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpful staff especially Dan who helped me through the process of buying a car . Glad to be able to support my local business instead of the overpriced dealership. Keep up the great work will highly recommend to others."

5 years ago

Google review

Andrei Siminel

Andrei Siminel star-alt star-alt star-alt star-alt star-alt

"Very professional,a pleasure doing business together.Definitely recommended to others"

5 years ago

Google review

the one the one

the one the one star-alt star-alt star-alt star-alt star-alt

"Verry professional and helpful in the same time. My friend just bought his Mercedes in a immaculate condition. Very impressed. Definetly my next car that I will buy it will be from those guys."

5 years ago

Google review

Kevin Ogilvie

Kevin Ogilvie star-alt star-alt star-alt star-alt star-alt

"Today I bought my 4th car and my family's 9th. Great service and customer care. If you're looking for a new car this is the place to go. Kevin Ogilvie"

5 years ago

Google review

Harriet star-alt star-alt star-alt star-alt star-alt

"Car was exactly as described! Super friendly and easy to deal with, as we were traveling to see the car I was able to put down a deposit over the phone and view/collect the same day over the weekend. Would certainly purchase from them again! "

5 years ago

Richard Atkinson

Richard Atkinson star-alt star-alt star-alt star-alt star-alt

"I had decided I wanted a diesel 4x4 with lots of load carrying capacity without being too large a footprint. FLC had an 11,000 miles Skoda Yeti at a very attractive price. I bought it even though during Covid no test drive was possible, understandably. After 10 days and 1,000 miles, I'm delighted - because 1 Although the car was not due a new cam belt for a..." Read more

5 years ago

Google review

Emma Backhouse

Emma Backhouse star-alt star-alt star-alt star-alt star-alt

"I honestly can't thank the team at FLC enough. I was going through a rough time and needed to secure my own vehicle with no previous knowledge of going to a dealer to get a car. Dan couldn't of made the whole thing any easier, put my mind at ease and answered all the questions I asked, no matter how trivial! Would 100% recommend x"

5 years ago

Google review

Andy star-alt star-alt star-alt star-alt star-alt

"Just one word will do “ amazing “"

5 years ago

Juliet Cunnington

Juliet Cunnington star-alt star-alt star-alt star-alt star-alt

"I recently bought a fiat 500 from FLC. I live quite far away but could view the car virtually through a video and when I spoke to them on the phone they answered all my questions. There was no pressure put on me at all but I reserved the car. I booked a time to pick up the car in line with their covid regulations. When I arrived I was given the keys to the c..." Read more

5 years ago

Google review

Matt Jay

Matt Jay star-alt star-alt star-alt star-alt star-alt

"Excellent experience from start to finish from Charlie and Dan. No hard sell, made feel at ease with everything from info about car to finishing off the finance!! Really pleased with the car!!😁 Great service, great cars, will definitely recommend to friends and family!! Thanks again!! 😉"

5 years ago

Google review

Anthony Stuart

Anthony Stuart star-alt star-alt star-alt star-alt star-alt

"I bought my ML 350 from these guys a few weeks ago, love the car and it came with 3 months warranty which they have no qualms about honouring. The best and nicest dealers I have ever dealt with, I will go back to these guys again and again!"

5 years ago

Google review

Denise Gibbons

Denise Gibbons star-alt star-alt star-alt star-alt star-alt

"Brought my car here with no issues at all. Very helpful staff. Charlie was great help from start to finish. Also had extended help from Frank who was also very helpful. Would highly recommend and would defo come back again! Thanks guys at FLC."

5 years ago

Google review

Clive Williams

Clive Williams star-alt star-alt star-alt star-alt star-alt

"Friendly and most importantly "honest" staff. My wife was very pleased with her new purchase so much so that when her daughter needs a car, FLC will be her first port of call."

5 years ago

Google review

Anoop T star-alt star-alt star-alt star-alt star-alt

"I would highly recommend this dealer. Really nice guys and straight forward and honest. Called up about a 325d, spoke with Charlie & Dan, they were very professional and helpful with answering details questions. Drove down over 100 miles to see the car and was exactly what the described and the details. Gave me a fantastic deal also. Really happy with the de..." Read more

5 years ago

Jason H star-alt star-alt star-alt star-alt star-alt

"Excellent customer service all round brilliant Helpful polite 2nd car from them too guys all of them"

5 years ago

Paul M star-alt star-alt star-alt star-alt star-alt

"Charlie was superb in handling our sale. Great customer journey. I would thoroughly recommend FLC to my contacts."

5 years ago

Matthew R star-alt star-alt star-alt star-alt star-alt

"The team at FLC were very helpful and patient. Great customer focus throughout and at no time any pressure to purchase which was refreshing. I would certainly recommend FLC."

5 years ago

tracey shannon

tracey shannon star-alt star-alt star-alt star-alt star-alt

"I bought a car of these guys 2 weeks ago, collected it last week. From the minute i stepped onto the forecourt, they were the easiest most friendly professionals I have had the pleasure of dealing with. No pushy car sales attitude and more than helpful with any questions i had. Cannot recommend them enough."

5 years ago

Google review

PaulOsei

PaulOsei star-alt star-alt star-alt star-alt star-alt

"Fantastic guy Liam. Very honest in his approach and helpful from beginning of my engagement with him to the end. I have bought several cars from dealers including brands like Mercedes but have never experienced a wholly fabulous costumer service like Falling lane cars. Keep it guys."

5 years ago

Tilly Jeanette Pearce

Tilly Jeanette Pearce star-alt star-alt star-alt star-alt star-alt

"The team were extremely friendly and patient when I was trying to pick out the right car for me, and gave me essential advice when it came to the practical sides of buying my car. Really impressed and highly recommend."

5 years ago

Google review

Nigel Boston

Nigel Boston star-alt star-alt star-alt star-alt star-alt

"Great people to do business with and very pleasant"

6 years ago

Google review

K Boston

K Boston star-alt star-alt star-alt star-alt star-alt

"Very happy with the service we received! Good bunch of guys, highly recommend them. My car is wonderful!"

6 years ago

Google review

Diego O star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful , Second to no one from my experience buying Couple of cars in the past. Definitely will recommend them with my friends."

6 years ago

Paul R star-alt star-alt star-alt star-alt star-alt

"Dan was excellent from start to finish and he was professional, polite , helpful in fact everything to need when buying a car on behalf of a relative(my grandson) they honoured there pledge to offer more ongoing support to NHS workers and presented the car on the day of purchase as If it was a new car not a 7year old car. It is my Grandsons first ever car an..." Read more

6 years ago