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FLC Reviews & Testimonials

4.8 (272)

Reviews: 272


5
88%
4
8%
3
1%
2
1%
1
3%

96% of customers would recommend FLC

  Showing 5 star reviews only  

Oliver Tiley

Oliver Tiley star-alt star-alt star-alt star-alt star-alt

"Excellent service and friendly staff. The salesman knew the car well and was able to quickly provide all information I asked for. On arrival I was given keys to inspect the car on my own, which was nice to look it over without being pressured or pushed. I never felt like I was being 'hard sold' and he was then ready to answer questions when I had them. The..." Read more

8 years ago

Google review

Random BikeTrips

Random BikeTrips star-alt star-alt star-alt star-alt star-alt

"I didn't personally purchase anything, but having been to some unwelcoming and dodgy showrooms previously FLC was a refreshing change. We were warmly greeted when we arrived and given the keys to have a look at the vehicle without a member of staff looking over us. Nothing was to much hassle asking for information and history for the vehicle, test drive prom..." Read more

8 years ago

Google review

colin edwards

colin edwards star-alt star-alt star-alt star-alt star-alt

"Very Helpful!"

8 years ago

Google review

Rommel Stein

Rommel Stein star-alt star-alt star-alt star-alt star-alt

"I just purchased a motor and would like to commend all the staff on there professionalism from basically start to finish of purchase lovely family run buisness who were so helpful and patient whilst purchasing a car . Would highly recommend to anyone honestly."

8 years ago

Google review

Clare C star-alt star-alt star-alt star-alt star-alt

"FLC have been extremely professional, efficient, helpful and friendly. I couldn't fault them and having to get a car very quickly after our one "died" they just took care of everything for us. I would certainly recommend them and use them again as a first port of call in the future. Thank you to all the team."

8 years ago

G Nikourazm

G Nikourazm star-alt star-alt star-alt star-alt star-alt

"My first impression was what a great service All staff here made us welcome and comfortable and very professional I was very impressed We bought a ford b-max from flc We dealt with Dan who from beginning was helpful and always available He Kept us updated with the progress of the car while is was being prepared and got the job done, overall it was a pleasant..." Read more

8 years ago

Google review

Rakesh D star-alt star-alt star-alt star-alt star-alt

"I found the whole process of dealing with the FLC team, ......GREAT. They were very helpful, cheerful, honest and true to their word. It was a pleasure to deal with them and i would definitely deal with them in the future without hesitation."

8 years ago

Mini Sharma

Mini Sharma star-alt star-alt star-alt star-alt star-alt

"I am extremely please with the quality of customer service provided to me by Dan in West Drayton. He explained every feature of the vehicle. Everytim i needed help he was there to assist. Other employees where helpful as well. Mini Sharma"

8 years ago

Google review

Beryl W star-alt star-alt star-alt star-alt star-alt

"Excellent customer service and extremely helpful. Nothing was too much trouble. I would highly recommend them. Thank you. "

8 years ago

Rosie Lambrill

Rosie Lambrill star-alt star-alt star-alt star-alt star-alt

"Great choice of cars, very welcoming and informative. Deffo recommend to all. Thanks so much for sorting my VW Beetle i'm soooo happy. Rosie x"

8 years ago

Google review

AMANDA L star-alt star-alt star-alt star-alt star-alt

"Very Professional and helpful dealership made my car buying experience very straight forward. Charlie especially was extremely polite and very helpful. Would highly recommend this dealership worthy of its 5 star rating ."

8 years ago

cornel gilcoi

cornel gilcoi star-alt star-alt star-alt star-alt star-alt

"To all interested in doing business with FLC, A few days ago I p/x my old car for a Merc C180 from FLC. I went there along with my wife and child. It was a stormy day and they offerd my wife to stay inside and put the heater on as the boy was sleeping in the pushchair. They have a great customer service, very friendly and polite people. Sort out the exchang..." Read more

8 years ago

Google review

Bogdan Lepadatu

Bogdan Lepadatu star-alt star-alt star-alt star-alt star-alt

"Very polite and helpful.Great customer service, excellent staff Regards"

8 years ago

Google review

C J P Jones

C J P Jones star-alt star-alt star-alt star-alt star-alt

"Fantastic service and Dan particularly was very helpful. Well done."

8 years ago

Google review

Prasanthan Puthan Kalathil

Prasanthan Puthan Kalathil star-alt star-alt star-alt star-alt star-alt

"I baught a car from FLC last month.It was a very good experience with the way the staff handled the customer.There was a problem with the car heating system and I went and shown to one of the staff.He was really helped me to fix the issue and make it working in a days time.The customer service looks very good with my experience over FLC"

8 years ago

Google review

Hassan Ahmad

Hassan Ahmad star-alt star-alt star-alt star-alt star-alt

"Great Service. Very friendly staff, who helped us every step of the way."

8 years ago

Google review

Gezzo Cole

Gezzo Cole star-alt star-alt star-alt star-alt star-alt

"Great customer service, very informative, helpful and attentive. Excellent, highly recommend."

8 years ago

Google review

Egzon Sadriu

Egzon Sadriu star-alt star-alt star-alt star-alt star-alt

"Would like to thank everyone at the flc such a good team I was really happy with my Mercedes c250.they made the whole car buying process really easy. I'll be recommending it to my friends and family"

8 years ago

Google review

Agatha Rockson

Agatha Rockson star-alt star-alt star-alt star-alt star-alt

"I very much recommend FLC for your car purchase as the staff were extremely helpful especially Dan. He took his time and went through my individual needs in order to find me the right car option. Their customer service is excellent."

8 years ago

Google review

jackyboy Rowbottom

jackyboy Rowbottom star-alt star-alt star-alt star-alt star-alt

"Extreamly friendly family run business! Bought a jeep from them at the weekend, very easy process and they were totally honest about the vehicle. This included getting it MOT'ed so it was covered for a fully year, they even replaced the break pads before I drove it away! Would highly recommend"

8 years ago

Google review

chloe barber

chloe barber star-alt star-alt star-alt star-alt star-alt

"Great experience here! Went down to look at a lovely Volkswgen Polo they had in stock after seeing it on Auto Trader. When we arrived we wasn't hastled or jumped on by any salesman just greeted with a hello and let us wonder about until we wanted to know more about the Polo we came to view, exactly how I like it 👍🏻 The car was in lovely condition with all..." Read more

8 years ago

Google review

HENRY GUY STEVENS

HENRY GUY STEVENS star-alt star-alt star-alt star-alt star-alt

"Purchased a number of cars over the years from this garage on behalf of WEST KENT MOTORS IN BIGGIN HILL and have always experienced great service and low prices which is important for a leasing company like ours so keep up the good work chaps regards Gary."

9 years ago

Google review

Richard Talbot-Ashby (Toolbox24)

Richard Talbot-Ashby (Toolbox24) star-alt star-alt star-alt star-alt star-alt

"Great customer service, helpful beyond belief!"

9 years ago

Google review

Laura Fisher

Laura Fisher star-alt star-alt star-alt star-alt star-alt

"I find it funny how people are complaining about the customer service here due to the fact that you are left to your own devices and allowed to look at cars as you please without being pestered. This is the first garage I've been to where they don't pester you or pressure you into buying, you can ask for keys to a car you want to look at and wander around wi..." Read more

9 years ago

Google review

harish lal

harish lal star-alt star-alt star-alt star-alt star-alt

"I bought a car for my mother through FLC and I found them to be honest , reliable, knowledgeable and professional. Would not hesitate to buy off them again and recommend to others. They followed through with everything they said they would and were a pleasure to deal with. Regards Harish ."

9 years ago

Google review