G2 Anon
Cloey
"I do not recommend!! Customer support is nonexistent. The software is full of bugs and errors. The flow for the smart file is below average and under developed. It seems like this company is ran by high school kids."
a year ago
Paris
"This company falsely advertises using ambassadors, customer service reps ignore you when you have questions and with a company who builds business on lies and outsources their lies to others to continuously promote what they have no intention to honor- I think is pretty illegal. After finally getting a rep to respond (thinking I was ignored) she claims the o..." Read more
a year ago
Mark Hoopes
"I recently added Honeybook invoicing to my account. After one payment, they told me they needed to do a fraud review before releasing more funds. I supplied the information on March 8, 2023 and was told it would take 5-7 business days before they could release the funds. It's now March 28, 2023 and my money hasn't been released. I've sent email after email,..." Read more
a year ago
Charlie F.
"Frustrating and Unprofessional Company. — What do you like best about HoneyBook? I've not found anything that I like about HoneyBook. — What do you dislike about HoneyBook? Where to begin. From the get-go, they promise the sun, moon, and stars but fail to deliver. It is evident they outsource their work to non-native English speakers w..." Read more
2 years ago
Jonathan F
"Worst Customer Experience I have ever had! — What do you like best? I thought it was going to be a product that would work with our company and help with what we needed, but when I tried to get further information, I was sent in circles and denied any help. — What do you dislike? This list could be very long. They have zero customer se..." Read more
2 years ago
Jonathan F.
"Worst Customer Experience I have ever had! — What do you like best about HoneyBook? I thought it was going to be a product that would work with our company and help with what we needed, but when I tried to get further information, I was sent in circles and denied any help. — What do you dislike about HoneyBook? This list could be very..." Read more
2 years ago
"This company is trash. Horrible customer service you have to wait hours for a response from the chat. Chat is the only way to get issues resolved. The agents let 30-40 minutes go by before they respond to your response. They will tie up your money!!!"
a year ago