G2 Diana
Lindsay
"A lot of the functions are difficult to set up. It is hard to duplicate a project with out going through every part and copy pasting. Emails are sent to clients that I do not want sent. SO I end up having to take clients off of projects to ensure they are not accidentally sent things. It is clear that this is not well set up for a consultant with multiple pr..." Read more
2 years ago
Jen
"Does not have online booking Does not allow you to revise invoices and estimates easily Terrible integration with QuickBooks The template ideas are great but this tool has no functionality for a high volume home services company."
2 years ago
Dawnette
"I am still learning but there are a few pain points that I think can be addressed. Within a project it would be great if you could send an email or a file to one or two people if needed instead of the whole list or having to create a separate workspace to do so. It makes working with an accountants receivable person for a company more difficult than it nee..." Read more
2 years ago
Kelley
"it's very hard to figure out, things show up on the invoice that I didn't know were there like the category Wedding showed up on the receipt but I didn't fill that in anywhere and it makes me look unprofessional. I didn't like that I couldn't update the invoice and send it again for the second time, I had to wait. I am not sure if I'll keep this system or..." Read more
2 years ago
Cormeshia
"as a photographer I dislike having the option to provide a gallery to clients, and how difficult it is to set up automations to set up things like bookings and other project flow initiatives."
2 years ago
Rebeca
"I like the ideas honeybook has and in theory they sound great, but it's not user friendly and very difficult to learn. I would only recommend honeybook of there was no other platform available."
2 years ago
Gracen
"I'm loving a lot of things about Honeybook but have had issues with clients receiving emails or messages from the platform"
2 years ago
Adriana
"Its great other than how much of a percentage it takes out plus charges each month."
2 years ago
Griselda
"My client said they never received the invoice and reminders, even though they were eager to pay me. It only worked when I sent them a link."
2 years ago
customer
"It’s good but not worth the price. It’s lacking a lot of useful features, if you want invoicing and contracts there are cheaper options."
2 years ago
customer
"It's an okay service but too expensive for what is offered. The monthly fees are too much, and the transaction fees are too much. I will be looking for another provider."
2 years ago
Weddings by Trey
"I enjoy having all the features in one place. Other platforms are still catching up. However, the entire platform is not user-friendly and sometimes very clunky to use. One example is in regard to contracts. I wrote a completely new contract and included a JPEG of my logo in the document. I was unable to load that document into Honeybook contract templates..." Read more
2 years ago
customer
"I am having trouble using some pricing functions and am unable to make invoices through your program. Would prefer to be able to speak to a person easier than making appointments or through messaging. The autosave takes a long time and in the middle of creating projects, so unable to get things done quickly and efficiently."
2 years ago
Brandi
"I love HoneyBook. It's my favorite platform to use in my business. There's a lot of incredible features that really have helped elevate and streamline my Client Flow. I'll always be promoting and using the platform. With that said, I don't love the direction the company has gone this year. I feel like there's a lot of effort being put into new features or av..." Read more
3 years ago
King Cole
"I like the way Honeybook works however there are SOOO many glitches when it comes to syncing with Quickbooks. I no longer want to accept payments through Honeybook as it causes many issues with bookkeeping and reconciliation."
3 years ago
Courtney
"Overall, it's a great help to my business, but when I was signing up, the sales pitch was strong, and there were a lot of features that were promised to be imminently forthcoming but still have not materialized. It's been a couple years now."
3 years ago
Jane S
"Definitely it is great having all correspondence in one file and accessible to all parties. The fact that customers who make additional payments falling outside of their "prearranged pay schedule" require a new schedule to be submitted (vs just showing a credit towards the next payment) is a royal pain. This could be made so much easier."
3 years ago
Cassie
"HoneyBook is a great solution for an entry-level service provider. In many ways, it's the perfect all-in-one tool with excellent customization of your proposals, invoices, client questionnaires, and more. I've also found customer service to be very responsive. (Although I recently found out I'm on a legacy plan that includes priority customer service. I have..." Read more
3 years ago
Leslie Frazier
"I’ve had several issues with your application recently where I’m not getting inquiries or I’m not getting email responses back or it says you sent my email to my client and then they never receive it or it goes to spam. As a business owner I heavily rely on my emails, and a little disappointed that I pay so much money for it to Not get sent or received."
3 years ago
Amber Keneally
"The interface is good and aesthetically pleasing. Onboarding wasn't helpful at all and navigating how to create my own smart files has been all trial and error."
3 years ago
Sarah M
"Really good concept but they need to fix some of the UX. — What do you like best? I loved the idea of having one places for templates to send to clients, surveys.. payment and a way to track jobs. It was really comprehensive and helpful. I liked the idea that you could collaborate with other people as well. — What do you dislike? It wa..." Read more
4 years ago
User in Graphic Design
"The contract templates were what first caught my attention, that was possibly my favorite feature. I liked the idea of automizing your emails and structuring your business workflow for a more streamlined customer/client experience. I did like the design of the UX/UI overall it does look well-composed and professional."
6 years ago
Shayna Schein
"So far I love Honeybook. It's got an excellent workflow system in place and helps you out a ton. It keeps you super organized, on top of all of your projects, and really helps you create contracts, invoices, questionnaires, testemonial requests, you name it! Ok now what it lacks-the reason I give them 3 stars, is their payment system. They charge you a 3% F..." Read more
6 years ago
Johnnie
"I came to HoneyBook from Dubsado after 2 years. One of the main factors that lead me to this was the additional cost I was paying for my alias companies. The standard fee is about the same now (even though 2 years ago Dubsado was much cheaper). The second factor was the HoneyBook app. I am an avid user of mobile devices and having an integrated app if for no..." Read more
6 years ago
"It was harder to send the invoice via text and my logo did not show up on text link that I did send, it said your logo here. My logo is already on my profile and invoices."
a year ago