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HoneyBook Reviews & Testimonials

4.6 (309)

Reviews: 309


5
79%
4
11%
3
4%
2
3%
1
2%

90% of customers would recommend HoneyBook

  Showing 3 star reviews only  

Brandi star-alt star-alt star-alt star-alt star-alt

"I love HoneyBook. It's my favorite platform to use in my business. There's a lot of incredible features that really have helped elevate and streamline my Client Flow. I'll always be promoting and using the platform. With that said, I don't love the direction the company has gone this year. I feel like there's a lot of effort being put into new features or av..." Read more

a year ago

King Cole star-alt star-alt star-alt star-alt star-alt

"I like the way Honeybook works however there are SOOO many glitches when it comes to syncing with Quickbooks. I no longer want to accept payments through Honeybook as it causes many issues with bookkeeping and reconciliation."

a year ago

Courtney star-alt star-alt star-alt star-alt star-alt

"Overall, it's a great help to my business, but when I was signing up, the sales pitch was strong, and there were a lot of features that were promised to be imminently forthcoming but still have not materialized. It's been a couple years now."

a year ago

Jane S star-alt star-alt star-alt star-alt star-alt

"Definitely it is great having all correspondence in one file and accessible to all parties. The fact that customers who make additional payments falling outside of their "prearranged pay schedule" require a new schedule to be submitted (vs just showing a credit towards the next payment) is a royal pain. This could be made so much easier."

a year ago

Cassie star-alt star-alt star-alt star-alt star-alt

"HoneyBook is a great solution for an entry-level service provider. In many ways, it's the perfect all-in-one tool with excellent customization of your proposals, invoices, client questionnaires, and more. I've also found customer service to be very responsive. (Although I recently found out I'm on a legacy plan that includes priority customer service. I have..." Read more

a year ago

Leslie Frazier star-alt star-alt star-alt star-alt star-alt

"I’ve had several issues with your application recently where I’m not getting inquiries or I’m not getting email responses back or it says you sent my email to my client and then they never receive it or it goes to spam. As a business owner I heavily rely on my emails, and a little disappointed that I pay so much money for it to Not get sent or received."

a year ago

Amber Keneally star-alt star-alt star-alt star-alt star-alt

"The interface is good and aesthetically pleasing. Onboarding wasn't helpful at all and navigating how to create my own smart files has been all trial and error."

a year ago

Sarah M

Sarah M star-alt star-alt star-alt star-alt star-alt

"Really good concept but they need to fix some of the UX. — What do you like best? I loved the idea of having one places for templates to send to clients, surveys.. payment and a way to track jobs. It was really comprehensive and helpful. I liked the idea that you could collaborate with other people as well. — What do you dislike? It wa..." Read more

3 years ago

User in Graphic Design star-alt star-alt star-alt star-alt star-alt

"The contract templates were what first caught my attention, that was possibly my favorite feature. I liked the idea of automizing your emails and structuring your business workflow for a more streamlined customer/client experience. I did like the design of the UX/UI overall it does look well-composed and professional."

4 years ago

Shayna Schein

Shayna Schein star-alt star-alt star-alt star-alt star-alt

"So far I love Honeybook. It's got an excellent workflow system in place and helps you out a ton. It keeps you super organized, on top of all of your projects, and really helps you create contracts, invoices, questionnaires, testemonial requests, you name it! Ok now what it lacks-the reason I give them 3 stars, is their payment system. They charge you a 3% F..." Read more

4 years ago

Johnnie star-alt star-alt star-alt star-alt star-alt

"I came to HoneyBook from Dubsado after 2 years. One of the main factors that lead me to this was the additional cost I was paying for my alias companies. The standard fee is about the same now (even though 2 years ago Dubsado was much cheaper). The second factor was the HoneyBook app. I am an avid user of mobile devices and having an integrated app if for no..." Read more

4 years ago

User in Events Services star-alt star-alt star-alt star-alt star-alt

"I like that HB integrates payment, contract creation and tracking. Its helpful to know dates for clients and where they are in the process. I like the templates that one can create to respond to clients, they are really helpful."

6 years ago