HoneyBook Reviews & Testimonials

MJ

"HB needs to allow users more control of invoice design!!!!!! My logo looks very wrong on the invoice and it’s embarrassing to me and my company. "

a year ago

Mike

"Payments were not received on time as stated in my project. "Usually takes 2-3 days" with an original deposit date of June 7 is what it originally said in the payment details of my project, and now it's been changed to June 8 (a Saturday). Upon contacting support they said "payment should deposit" on Monday. I'm told it may be due to differing bank processes..." Read more

2 years ago

Jean

"Waiting 8 days for a transfer of funds is not good at all."

2 years ago

Benjamin Williams

"ACH bank transfer took twice as long as advertised. The invoicing app for I-pad is not user friendly and keeps sending me in circles. Editing a simple invoice should not be this difficult."

2 years ago

Verified User in Marketing and Advertising

". — What do you like best about HoneyBook?HoneyBook is very robust in allowing for a wide range of features and use cases. We've used it for more than a year to handle different aspects of our business operations, from showcasing our portfolio and pricing to potential prospects, all the way through to managing our contracts and even invoices at t..." Read more

2 years ago

G2 review

customer

"The interface is modern, but the click-through experience is annoying: to quickly check details written on a contract, it's just too many clicks. It is also confusing how to create a following invoice. Template management is not optimal. And to be honest, I had to explain to clients that the email they received from HB is from us and that they need to clic..." Read more

2 years ago

Stephen Brent Slaughter

"got this paid survey from them my gut told me stay away first red flag was no credit card needed then prompted me for a credit card"

2 years ago

Swati

"The interface seems a little complicated to me and not so user friendly. Like I'm more of a visual person so I would love a bit more visual and simple representation of steps. Also the dashboard seems a little complicated."

2 years ago

Cloyd Steiger

"I'm a new user. The lack of support available is astounding. I'm thinking of going with someone else."

2 years ago

Sara

"I used to love and rave about Honeybook. Now its become too expensive and time consuming with the limitations. For example you cant remove/edit items from item bank for building invoices so have to make sure every single line items is correct before sending (NOT TIME SAVING AT ALL) and if you make an edit now there are even more versions being created. T..." Read more

3 years ago

Kate

"Overall, I am looking for a new platform to switch to. I am only taking the time to write this review because I have been a honeybook user for many years (six I think!), and have recommended HB to a lot of friends and colleagues. But there are feature requests we have been asking for for years that have been completely ignored - in favor of creating things t..." Read more

3 years ago

CN

"Overpriced, not always the most intuitive interface, and I understand they need to make money somewhere - but the cut taken out of every transfer gets tiresome. There are many other services out there doing the same thing better and cheaper."

3 years ago

Katie Mills

"The onboarding was fairly smooth but the invoicing process has been frustrating and not transparent. The invoice was marked "paid" by my client 10 days ago, but no money has been received in my bank account despite the fact that the funds have left my client's bank. This should not take this long for a bank transfer, and the estimated date to deposit keeps..." Read more

3 years ago

Kecia Holmes Fiori

"When I started with Honeybook I had only a few clients 1-1 support and Honeybook was quick and easy to use. As I have grown, and added many clients and services, I've worked tirelessly to get the platform to fit the needs of my growing business. When they added Smartfiles, I was very hopeful. I have a beautiful brochure and invoice combo. But, I can't sh..." Read more

3 years ago

Stella Gold

"Honeybook was a dream come true at first. Having an "all in one" place for contracts, payment, scheduling, and project management was seriously such a relief as a one person small business. Now I write this review not to discredit the good, because when it works it works so well. But when you have issues? It's a nightmare. The Support Team, while well mea..." Read more

4 years ago

Donald C

"Buggy with a poor tech support platform. — What do you like best? Clean look.....a bit reminiscent of Wordpress — What do you dislike? Buggy, intermittent fails across various different platforms. Very limited tech support with email only. No screen share, no phone call ability. — Recommendations to others considering the product..." Read more

4 years ago

G2 review