Capterra 
G2 
585 reviews
4/5 average rating
Danny M.
Online Marketing and Sales, Marketing and sales
Andrew K.
Founder, North River Marketing
"This product easily keeps track of my contacts and leads. I love that it integrates with MailChimp too."
6 years ago
John T.
Doctor of Chiropractic / Director of Marketing / Editor, East Bank Chiropractic
"Great product. This product has a wide array of CRM tools and applications to work with including Google suite, Gmail, Docs, MailChimp, Outlook, Evernote, QuickBooks and more. The mobile accessibility was incredibly useful for on the go client relation management and is compatible with iPhone, Mac products, and Android phones and tablets as well. When naviga..." Read more
6 years ago
Jaime V.
Senior Product Manager, Enterprise Content Management & Cloud, Brookfield Properties Retail
"Super intuitive to navigate, operate, and optimize. Everything just makes sense. I have worked with other more expensive systems before but none of them can beat the simplicity and functionality that Insightly offers."
6 years ago
Cody C.
Customer Service Administrator, Footballshirts4all
"I've been tasked to shortlist a CRM that centralizes lots of aspects of the business. Insightly gets close and I'm growing fond of it as it combines multiple tools into one dashboard, accessible via one page. Some of my top favourite highlights: - Lead management: set up workflow automation with the ability to automate the initial response without having to..." Read more
6 years ago
Michael S.
Co-Founder, OrangeWave Creative Media
"Insightly has really helped my efficiency and ability to keep up with the day-to-day things I have to do to grow my business. I'm hoping that I get enough clients and have enough work to do where I'll have to get one of the paid versions someday!"
6 years ago
Christophe C.
CEO, CX Group
"This is a very normal CRM system. The UX is acceptable as it is. However, see below if you are using multiple currency"
6 years ago
Ted T.
Account Manager, McKinnon-Mulherin Inc.
"I really enjoy using Insightly, overall. It has helped our team collaborate extensively, and has really cut down on back and forth on account ownership/account coordination/etc. I highly recommend it!"
6 years ago
Candice S.
Owner, Brooklyn Outdoor
"insightly has been a game changer for our organization. We love the customization features and the fact that it doesn't run us - we run it."
6 years ago
Qiang M.
Sales engineer, AEchem Scientific Cooperation
"This software is fairly easy to use and the price is reasonable for a small/medium business. It is also very easy to set up and implement it."
6 years ago
Verified Reviewer
"The cost is great compared to other CRMs. I has all the basic features that one needs in a basic CRM. Setup and importing data is relatively simple."
6 years ago
Lawrence G.
Head of Operations, All In The Loop
"Super easy to use for both team members and administrators"
6 years ago
Verified Reviewer
"For G Suite users, you'll have a CRM directly linked to your inbox. Insightly is easy to use and there are lots of features to allow you to customize the CRM to your liking. Insightly is competitively priced and they also offer a free version."
6 years ago
Verified Reviewer
"The CRM functions in Insightly have been useful to my business. Overall, I found lots of small issues and bugs, and when I reached out to customer support, I had significant delays in the response time. Most of the time, the bugs would vanish before the support team had a chance to respond to me."
6 years ago
Raghu N.
Sr. Research & Project Analyst, Trelleborg Sealing Solutions
"null"
6 years ago
Andres J.
CEO, atiko7
"Easy to setup. Free tier gives you great tools and could be great for small businesses and entrepreneurs."
6 years ago
Marc C.
Commercial Photographer: Google Street View | Trusted, Work Pics
"null"
6 years ago
Carl K.
CFO/CTO, Big Bear Vacations
"After trying for a month to get my team to adopt this tool they all complained. I contacted Insightly to request a pro-rated refund but they refused. The free version does not offer the full capability to assess and the paid version is non-refundable. A typical SW scam."
6 years ago
Ryan W.
Data Analyst, OnRamp Data
"Insightly is a cornerstone of our business, and works well for us right now. Insightly manages all of our leads and contacts very well. It comes with filtering that lets us find targeted leads for our clients."
6 years ago
John B.
CFO, Turning Winds Academic Institute
"I followed up with the sales specialist three times before she actually acknowledged that we were working together. The last thing that I heard is that wh was going to get back with me. It has been three weeks and I have sent two additional emails without any response...very poor customer service:-(."
6 years ago
Nicj C.
Managing Partner, Flow
"Insightly would be a great beta. However, if you are looking for a developed and smooth interface without a huge learning curve it is not the best choice."
6 years ago
Bianca L.
Business Development Manager , Med Aesthetics Group
"Recently we switched from Salesforce to Insightly. This is a perfect software for a smaller, growing company. It's extremely easy to use. The cost was much lower than previous softwares we used and it has all the same features we were utilizing."
6 years ago
Gordon M.
IT Support Technician, imagn Solutions
"When we first decided on Insightly back in 2016 we fumbled around for a month or two importing leads and creating pipelines that no longer exist now two years later. Insightly now hosts a massive data base of our clients and is our first go to when interacting with them. Our company now depends heavily on Insightly every day and through the years has become..." Read more
6 years ago
James D.
Director, Technology intelligence Agency
"I like this program. I really do. I mean, that to-do list is so handy not only in theory but also in practice. The features make the program so easy to use and the fact that there is support on hand to explain any issues that the training videos did not cover is such a big bonus. We've had times during training where we were unsure of the functions, but one..." Read more
6 years ago
Verified Reviewer
"Good collection and organization of data. Powered up with some integrations its a wonderful CRM to get some real business value."
6 years ago
"I've been using Insightly now for several months, and while there are still more features I haven't quite dug into yet, I very much like how it works to keep track of your contacts, and I love how it very easily integrates with Google drive as well. I use Google spreadsheets to keep track of invoices for my customers, so that is very convenient."
6 years ago