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Insightly CRM Reviews & Testimonials

4.2 (1,389)

Capterra Reviews: 585


5
35%
4
42%
3
15%
2
4%
1
5%

77% of Capterra users would recommend Insightly CRM

  585 reviews
  4/5 average rating

Adir R.

Adir R. star-alt star-alt star-alt star-alt star-alt

Co-Founder & CEO, SquareLoot

"Insightly is a pretty straight-forward platform for managing CRM leads, keeping track of your sales pipeline and evaluating where your company is at. It's pretty easy to use and get started, and it's a great fit for small start-ups that don't need robust huge platforms that are way too costly."

6 years ago

Desirae S. star-alt star-alt star-alt star-alt star-alt

Data Quality Professional, ClientsFirst Consulting

"Overall this is a solid CRM system that offers a great Project Management piece with it and at a great price. I am a Salesforce Consultant with some experience with Dynamics 365 and I personally am considering Insightly for my home business should it continue to grow to a point that I need a CRM."

6 years ago

Austin J. star-alt star-alt star-alt star-alt star-alt

PPC Manager - Account Specialist, Elemerce

"Insightly is a great All-in-one tool to help you manage your business. This CRM can do it all. I like how we can keep all of our clients and leads in one place. As well, we can have tasks for day to day operations to be able to stay on top of our work. The amount of things you can do with insightly is incredible."

6 years ago

Leah C. star-alt star-alt star-alt star-alt star-alt

Productivity Coach, Productive Power

"The searching is pretty simple, it's very easy to search across different fields (search for tasks, contacts, organizations, notes, etc. all at once)."

6 years ago

Bert D. star-alt star-alt star-alt star-alt star-alt

Operations Manager, Cypress Home Technology

"null"

6 years ago

John M. star-alt star-alt star-alt star-alt star-alt

Engineer, JAM Works LLC

"It was functional after frustration because of lack of support. A clever take on a CRM, which includes simple project management and overall has a solid function. Setup was relatively easy, and painless."

6 years ago

Melissa P. star-alt star-alt star-alt star-alt star-alt

Digital Productivity Coach, Productive Power

"I like that we are able to keep track of our clients and somewhat customize our task views to work for our process."

6 years ago

Bruno M. star-alt star-alt star-alt star-alt star-alt

Data Integration Analyst, Keal Technology

"It is a CRM with some insurance knowledge. Easy to use, the user interface allow to see the client easily Web based allow you to work from anywhere."

6 years ago

Fraser D. star-alt star-alt star-alt star-alt star-alt

Product Marketing Executive, Ideagen PLC

"- it simplifies project management, customer communications and documentation - it has a very user friendly interface - the task management tool is particularly useful for me - ability to integrate with so many different systems is fantastic"

6 years ago

Jim G. star-alt star-alt star-alt star-alt star-alt

President , Aqua Quest

"I have "tried" to use Insightly for 2 years, I paid for extra service, extra training and increased my software package. 100% Failed! Software is not tested or ready - But they still take your money! Phone APP duplicates your contacts but the PC Version does not. If you delete 1 of the duplicated mobile contacts you are now deleted all your contacts i..." Read more

6 years ago

Lisa W. star-alt star-alt star-alt star-alt star-alt

"its the best software I've ever used. I love the ease of use and simplicity. I think it's great and I highly recommend it."

6 years ago

Eliot G. star-alt star-alt star-alt star-alt star-alt

Director of Business Development, Global Companies

"I've using Insightly for years. It is a very easy process to import prospect lists. Since I am the main user in my organization I've been able to use the basic functionality without needing the reporting and audit capabilities. Easy to cc outgoing mails to the prospect listing. Simplicity is the biggest benefit for Insightly. Anyone can import w..." Read more

6 years ago

Benjamin C. star-alt star-alt star-alt star-alt star-alt

Asesor de compras, La Polar

"null"

6 years ago

Jenna M. star-alt star-alt star-alt star-alt star-alt

Communications Manager, International Relief Teams

"Customer service is also a strong point for Insightly...not only is easy to get help via the phone and online, there are also helpful training videos."

6 years ago

James S. star-alt star-alt star-alt star-alt star-alt

Risk Director, CHOICE FUTURE PLANNING

"Great API integration into other major tools i.e mailchimp, quickbooks etc means data can be easily imported and manipulated from other platforms."

6 years ago

Jim G. star-alt star-alt star-alt star-alt star-alt

President , Aqua Quest, Inc

"I'm looking to switch of Insightly. Pricing is manageable but that is where it stops. I have paid for upgraded packages and training only to find out the PC & Mobile software don't work together. 80% of my employees use the mobile app. No Dashboards, duplicates contacts and when you remove 1 of the duplicated contacts, it erases all of them from the Mobil..." Read more

6 years ago

Stephen C.

Stephen C. star-alt star-alt star-alt star-alt star-alt

Strategic Planning Project Manager, USPTO

"ease of mind that my contacts, projects, and pipeline were golden. It feels like a well balanced, well-oiled machine. It's not smooth, plays nicely with your email client, and offers simplicity yet expandability that you'd want in a CRM. Email templates, integrations, customer support. I've paid for their best plan, and haven't looked back. Our busines..." Read more

6 years ago

Kayla B. star-alt star-alt star-alt star-alt star-alt

Marketing, Howard CM

"Insightly is a great system when you have certain companies to target. It is very up to date and easy to read information and edit through the app while on the road. Overall a great CRM system."

6 years ago

Amel S. star-alt star-alt star-alt star-alt star-alt

Designer, Casapiaui

"It's a good crm software to have, specially when starting or managing a new venture. Insightly have many tools that helps one to organize all costumer informations which is essential."

6 years ago

Monique M. star-alt star-alt star-alt star-alt star-alt

REALTOR, Self Employed

"Having the CRM & Transaction management together is wonderful!. CRM & transaction management in one program, integrates well with gmail, ability to customize, email task reminders, mobile app"

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Helps me keep track of all my customers and manage their lifecycles. Gives me insight into my customer base with basic reports"

6 years ago

Zuleida S. star-alt star-alt star-alt star-alt star-alt

University professor, UDO

"This tool contributes to the management of relations with the clients of the organization. Allows integration with other applications. It's easy to use."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Value for money and affordable. Intuitive and easy to use. Free trial and then good packages for the size of organization we are."

6 years ago

Cory C.

Cory C. star-alt star-alt star-alt star-alt star-alt

Chief Operating Officer, Concrete Coatings Inc

"There are many, many things that Insightly does, which can also be a negative, since there are some features that are a little obsure and hard to use. Once you get used to it, and if you watch the tutorials, then the CRM becomes a fully integrated part of the sales process."

6 years ago

John T. star-alt star-alt star-alt star-alt star-alt

Regional Manager, Visitec

"Insightly's CRM software has been essential for our sales reporting and tracking requirements. The dashboard interface is convenient and graphically easy to navigate, and it is an attractive interface. Some of the sections are simple and understandable by anyone first using the software."

6 years ago