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Insightly CRM Reviews & Testimonials

4.2 (1,389)

G2 Reviews: 804


5
61%
4
27%
3
8%
2
2%
1
2%

88% of G2 users would recommend Insightly CRM

  804 reviews
  4.4/5 average rating

User in Financial Services star-alt star-alt star-alt star-alt star-alt

"This was an easy to understand and easy to use CRM."

7 years ago

Administrator in Human Resources star-alt star-alt star-alt star-alt star-alt

"For tracking calls and meetings, this is the best. It also has great company/contact connections. Easy to use and integrate."

7 years ago

User in Entertainment star-alt star-alt star-alt star-alt star-alt

"It can serve as a singular place for all emails, documents, attachments, contact info, and more. Really great planning and organization software."

7 years ago

Kyle M star-alt star-alt star-alt star-alt star-alt

"THe UX is very simple which promotes adoption, and core features are best in class for the price tag. The tag system and easy Zapier integration mean that advanced functionality can be achieved at a very reasonable price. Integration with Mailchimp is also a huge win."

7 years ago

Administrator in Motion Pictures and Film star-alt star-alt star-alt star-alt star-alt

"Easy to keep track of different customers and automate emails."

7 years ago

Andrés S star-alt star-alt star-alt star-alt star-alt

"What I like best of Insightly is that it has many functions and you can easily "link" different items without any weird constraints other systems have. The web browser based interface is good, looks nice and is pretty responsive (fast). Lastly, I love the fact that they have an API for those who would like to use their own solution to access the data."

7 years ago

Kaitlin M star-alt star-alt star-alt star-alt star-alt

"I like how easy it is to add new contacts and organize information. You can add custom fields easily. This is a pretty easy system to learn and train someone on, which is really nice."

7 years ago

Administrator in Civil Engineering star-alt star-alt star-alt star-alt star-alt

"Insightly is very user friendly, has awesome import and export features, great tutorials and support, and a lot of cool features!"

7 years ago

User in Facilities Services star-alt star-alt star-alt star-alt star-alt

"I like how it integrates with gmail which is what we use."

7 years ago

Whitney W star-alt star-alt star-alt star-alt star-alt

"There are many avenues to enter data in. You can customize how you use it - not just for sales, but also for operations processes."

7 years ago

Administrator in Computer Software star-alt star-alt star-alt star-alt star-alt

"I like how it is simple to use, but flexible enough to customize for different pipeline models"

7 years ago

Administrator in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"Have been using Insightly for about two years. The best feature is that almost everything is customizable and it is intuitive to figure out."

7 years ago

Doug M

Doug M star-alt star-alt star-alt star-alt star-alt

"Love that it's easy to use and free for up to 2 users! The new GMail integration makes this a real winner. Before then the sorting of e-mails was way too manual and a pain. Love the fact that there's also an iPhone app and the web version is great too!"

7 years ago

Anna B star-alt star-alt star-alt star-alt star-alt

"It is simple to navigate and keeps all my info central"

7 years ago

Brian G star-alt star-alt star-alt star-alt star-alt

"Support and functionality. Team was extremely helpful."

7 years ago

User in Real Estate star-alt star-alt star-alt star-alt star-alt

"This tool is so compatible with Gsuite and so easy to use it really makes keeping track of clients and projects a breeze."

7 years ago

Administrator in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"Ease of use, reporting and overall flow of lead to project"

7 years ago

Andrew J star-alt star-alt star-alt star-alt star-alt

"It's like a never ending possibility of systems to use. Anything you want to do can be accomplished by the software or another software owned by the same company."

7 years ago

User in Management Consulting star-alt star-alt star-alt star-alt star-alt

"It is very intuitive and easy to use tool that complements daily use of Gmail for business purposes."

7 years ago

User in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"That I can access my projects from the office or from home. And that team members can quickly catch up on a job if I'm not around"

7 years ago

Consultant in Marketing and Advertising star-alt star-alt star-alt star-alt star-alt

"BBC emails to keep track of them as Opportunities. Trying to follow up with prospects in my email isn't always effective even when I have tried to keep folders for them. With so many incoming emails, I would rather have the prospects logged in a different set up so that I can run through them all at once without having to do the email scavenger hunt. The rep..." Read more

7 years ago

Daniel S star-alt star-alt star-alt star-alt star-alt

"Free platform. Endless supports from the developer, I had an easy time talking to the customer rep and this is something new other CRM software offers to "free user" This is amazing customer service. I found this very surprising product coming from the small company. Lots of functions are included in the platform."

7 years ago

Nicole B

Nicole B star-alt star-alt star-alt star-alt star-alt

"I think that insightly is easy to use and very useful"

7 years ago

Administrator in Outsourcing/Offshoring star-alt star-alt star-alt star-alt star-alt

"The interface is simple yet you have everything you need in one page."

7 years ago

Laura R star-alt star-alt star-alt star-alt star-alt

"Value for money - you get a lot of functionality for a low price. Plus, it's easy to use - so is perfect for businesses taking their first step into CRM."

7 years ago