Capterra 
G2 
861 reviews
4.4/5 average rating
Esperanca L.
Ray V.
"Wokring in insightly has been a great help management our 150k customer data base! — What do you like best about Insightly CRM? Being able to filter everything has been a great benefit. Whenever we need to customize something we have a work instructions that shows how to filter something down to what exactly you need. And it works! — What do..." Read more
2 years ago
Kevin S.
"Works well enough for our initial use cases but we've outgrown it. — What do you like best about Insightly CRM? I like that it works as a quick way to start up our CRM needs initially across the company. It handled marketing, BD, growth, and ops needs for the time being. However, could be better. — What do you dislike about Insightly CRM?..." Read more
2 years ago
Isaiah K.
"Straightforward and intuitive CRM. — What do you like best about Insightly CRM? The intuitive layout makes it easy for new employees to learn the system, and keeps it easy for existing users to manage client information, and sales pipelines. — What do you dislike about Insightly CRM? There are so many potential fields to use, that it's..." Read more
2 years ago
Scott U.
"Just renewed our subscription for a second year. — What do you like best about Insightly CRM? The ability to organize opportunity-related documents and connect them to other entries. Something about the bright orange color makes me want to use the platform. — What do you dislike about Insightly CRM? Endless options, creating a bit of a..." Read more
2 years ago
Claire .
"Insightly is a great way to organize our business! — What do you like best about Insightly CRM? I like that I can find any information super quickly. As an employee at a small business, to have Insightly as our hub for all information, files, contacts, and data is super helpful. — What do you dislike about Insightly CRM? There isn't mu..." Read more
2 years ago
Clint B.
"Declining satisfaction for what was once my favorite CRM. — What do you like best about Insightly CRM? Insightly scales pretty well. It was/is a great starter CRM for small business with a low barrier to entry and a friendly starting price. It has a clean design with an interface that is easy to pick up. Another good feature is that it plays we..." Read more
2 years ago
Javad S.
"The CRM that is user friendly and powerful tool. — What do you like best about Insightly CRM? I am using this tool mainly for email feature and bulk editing. The best thing is that you can send email by just one click and history gets saved. Also the bulk editing while using of a big data is very much effective. — What do you dislike about I..." Read more
2 years ago
Leung Jun C.
"Insightly is a great CRM tool. — What do you like best about Insightly CRM? I like Insightly because it allows me to save activity sets for recurring groups of tasks that are required for various types of projects. It works well as a central repository for customer data that all internal teams can access. I personally didn't use many of the other..." Read more
2 years ago
Jessi N.
"Director of Marketing and Business Development. — What do you like best about Insightly CRM? Insightly is a simple, yet powerful CRM platform. I like having the ability to create customized fields to organize our information in a way to works for us. — What do you dislike about Insightly CRM? There are some fields that come preset whic..." Read more
2 years ago
Nolan N.
"Great Sales Tool To Keep Track Of Sales And Clients and Followups. — What do you like best about Insightly CRM? The followup reminders and Sales Dash Board. Also the loading of leads and converting them to opportunities and projects helps you track the sale and set reminders to followup. — What do you dislike about Insightly CRM? It do..." Read more
2 years ago
Antea L.
"Reliable CRM. — What do you like best about Insightly CRM? It auto connects to our clients then creates opportunities in instant — What do you dislike about Insightly CRM? None so far. I don't experience any discomfort using this software. — What problems is Insightly CRM solving and how is that benefiting you? Less hassle,..." Read more
2 years ago
Amber V.
"Insightly is a great way to keep track of my clients. — What do you like best? Insightly allows me to connect contacts with opportunities to keep personal and account information accurate and separated. I really like the ease of the interface. — What do you dislike? Tasks lists look a little jumbled sometimes and it can be difficult t..." Read more
2 years ago
User in Market Research
"A great CRM tool to keep all teams informed. — What do you like best? It's great as a central place to house customer information, where all internal teams can access it. I like that you can save Activity Sets for repeatable task sets that are needed in different project types. Insightly has so many more features and custom reporting that I pers..." Read more
2 years ago
Stephen C.
"Insightly Increased My Effectiveness. — What do you like best? a) INTEGRATIONS - The main reason that I subscribed to Insightly was its ability to integrate with Quickbooks. This has eliminated copying errors as well as improved our workflow. I also integrate with Mailchimp. b) WORKFLOWS - Since I am often on the road and taking phone calls, it i..." Read more
2 years ago
Steve H.
"Works very well for my small business. — What do you like best? The ability to track projects and preset tasks, and then have access from all my devices be it phone, Ipad or desktop. — What do you dislike? The costs for a one user license has gone up a lot from when I started using it for free! — What problems is the product solv..." Read more
2 years ago
Kathy M.
"nice recordkeeping tool, but cumbersome to use. — What do you like best? sorts alphabetically by customer and tracks quotes/sales activity — What do you dislike? slow to enter data, but stores alot of information — What problems is the product solving and how is that benefiting you? organizing quote/sales activities better..." Read more
2 years ago
User in Renewables & Environment
"Great Filing System. — What do you like best? Being able to create pipelines accessible to all users. Finding all the relevant documents in one place. Being able to convert opportunities to projects is a bonus — What do you dislike? The organization and the contact should be not separate, when entering details of clients you have to..." Read more
2 years ago
Connor M.
"Insightly is the fastest most efficient CRM I have ever used! — What do you like best? Insightly is amazingly helpful when linking different types of data entries to each other. It lets you see the whole picture for a particular project. — What do you dislike? I dislike the cosmetic customizing options, they are quite limited. Everythi..." Read more
2 years ago
Burl S.
"Easy-to-use solution for smaller businesses -- with much of the power of more expensive platforms. — What do you like best? It is easy to get started with Insightly and the platform is very intuitive. No mystery in terms of our to create and track activity with contacts. — What do you dislike? Insightly integration doesn't work with al..." Read more
2 years ago
Arrea'l B.
"Finally a CRM that's user friendly! — What do you like best? I love the ease and user-friendly options that this CRM provides. Not all CRM's are made the same and most can be a bit tricky to navigate but Insightly has taken the guesswork out of completing tasks and has saved us so much time and effort. — What do you dislike? While ther..." Read more
2 years ago
Eddie Q.
"Great Software. — What do you like best? This a very friendly software that has been intended for all type of businesses, I been looking for something like this for a long time and finally I found it, this is use friendly software — What do you dislike? I would love to be more self-explanatory, if you are new to CRM it is possible to g..." Read more
2 years ago
Rodrigo K.
"Powerful and Versatile Tool. — What do you like best? The possibility of creating my fields to personalize the tool and use it to my exact needs is very powerful. — What do you dislike? No way to integrate to my own CRM (as I use it outside the US, there are different platforms). Also, there is no way to delete multiple files from each..." Read more
2 years ago
Ralf W.
"Powerful CRM for a Great Price. — What do you like best? Insightly has helped us automate many time-consuming CRM tasks and simplify and streamline managing leads and converting them to customers. Insightly integrates well with many systems and, as such, could easily be incorporated into our existing infrastructure. — What do you dislike?..." Read more
2 years ago
Ayesha M.
"Organized and much ordinated tool to classify data. — What do you like best? Reports and charts are a quick-go to get an idea for the complete activity in the process. The email feature is the best to be sent within by a single click and the history gets saved for future records. Bulk editing while using big data is the most useful addition to the..." Read more
2 years ago
"Insightly - Making thousands of solar contracts flow easier. — What do you like best about Insightly CRM? One thing I love the most about Insightly CRM is how the projects are structured and how easy it is to find the information we need. We use Insightly for project management, timelines, and to track the status of any project. — What do yo..." Read more
2 years ago