Capterra 
G2 
870 reviews
4.4/5 average rating
Whitney W
Administrator in Computer Software
"I like how it is simple to use, but flexible enough to customize for different pipeline models"
8 years ago
Administrator in Information Technology and Services
"Have been using Insightly for about two years. The best feature is that almost everything is customizable and it is intuitive to figure out."
8 years ago
Doug M
"Love that it's easy to use and free for up to 2 users! The new GMail integration makes this a real winner. Before then the sorting of e-mails was way too manual and a pain. Love the fact that there's also an iPhone app and the web version is great too!"
8 years ago
Anna B
"It is simple to navigate and keeps all my info central"
8 years ago
Brian G
"Support and functionality. Team was extremely helpful."
8 years ago
User in Real Estate
"This tool is so compatible with Gsuite and so easy to use it really makes keeping track of clients and projects a breeze."
8 years ago
Administrator in Information Technology and Services
"Ease of use, reporting and overall flow of lead to project"
8 years ago
Andrew J
"It's like a never ending possibility of systems to use. Anything you want to do can be accomplished by the software or another software owned by the same company."
8 years ago
User in Management Consulting
"It is very intuitive and easy to use tool that complements daily use of Gmail for business purposes."
8 years ago
User in Marketing and Advertising
"That I can access my projects from the office or from home. And that team members can quickly catch up on a job if I'm not around"
8 years ago
Consultant in Marketing and Advertising
"BBC emails to keep track of them as Opportunities. Trying to follow up with prospects in my email isn't always effective even when I have tried to keep folders for them. With so many incoming emails, I would rather have the prospects logged in a different set up so that I can run through them all at once without having to do the email scavenger hunt. The rep..." Read more
8 years ago
Daniel S
"Free platform. Endless supports from the developer, I had an easy time talking to the customer rep and this is something new other CRM software offers to "free user" This is amazing customer service. I found this very surprising product coming from the small company. Lots of functions are included in the platform."
8 years ago
Nicole B
"I think that insightly is easy to use and very useful"
8 years ago
Administrator in Outsourcing/Offshoring
"The interface is simple yet you have everything you need in one page."
8 years ago
Laura R
"Value for money - you get a lot of functionality for a low price. Plus, it's easy to use - so is perfect for businesses taking their first step into CRM."
8 years ago
User in Staffing and Recruiting
"Insightly allows me to keep all my contacts and tasks organized. I receive email alerts when I have tasks due and the set-up was simple."
8 years ago
User in Real Estate
"Allows me to manage customer relations with such each."
8 years ago
User in Marketing and Advertising
"I discovered Insighlty after demoing many other options. I have used other CRMs at previous jobs but did not need such an elaborate database for this new job. It was easy and quick to implement and covers the bases."
8 years ago
User in Consumer Electronics
"Easy to navigate and has a lot of features that are worthwhile."
8 years ago
Jaime S
"Intuitive, easy to use interface. A decent level of customization available and good canned reporting options."
8 years ago
User in Education Management
"It's easy to use, great free version, can import/export excel contacts spreadsheet, set us reminders, pipelines etc.."
8 years ago
Administrator in Industrial Automation
"We really like how easy it is to use and manage Insighly. The company is very easy to work with as well."
8 years ago
Administrator in Marketing and Advertising
"I love the layout of Insightly, I can see where emails are or where we are at on a project. Also, emails CAN be linked to one another and projects to know where communication is. Additionally, I appreciated how I could create our own work flows and visually see the progress. This was handy to quick take a look at what needed to be done next."
8 years ago
Tara R
"I love how I can easily write emails, check notes, check info, and see if my emails have been read on Insightly. It's all right there and I can easily create templates that insert the customers name when just sending out the template. It's absolutely fantastic! Also, knowing the percentage rate of my emails being opened if a good feature. And it tells me whe..." Read more
8 years ago
"There are many avenues to enter data in. You can customize how you use it - not just for sales, but also for operations processes."
8 years ago