Intact Software Reviews & Testimonials

"The biggest advantage is the quick access to very meaningful data. I truly believe it is this information that will enable us to react faster, win more sales and help us grow our business."

"It's streets ahead of what we had and more progressive than anything else on the market. We now have the same functionality available to us that bigger companies have been using for years. It’s up to us to utilise it."

"The benefits in some areas are dramatic. We can execute price changes in seconds now, when it used to take ages. Slow moving products information and minimum margin controls help us to run the company so much more efficiently."

"We needed to be able to navigate around the system and extract info quickly. Quite a lot of our processes were external to the software and many were housed on excel. It replaced all of these with everything managed on the one system. I also love that we can set up our own approval process to ensure business processes are adhered to giving us full control an..." Read more

"The NeXus feature was something that really drew me to Intact iQ. The data I need comes to find me instead of us having to print out lots of reports. This saves me so much time and I am in constant control of operations."

"It helps our business in so many ways: margin control, reporting, moving from an old to new product structure; all these things help fine tune our bottom line."

"It provided us with a single system that replicated and integrated our processes across Sales, Finance, Stock and Purchasing. We are benefiting from the latest technology, including workflow and alerts and have every confidence that it will improve our service levels today and support our growth tomorrow."

"I love that everything is in the one package and it’s so user-friendly. With our old system, we were at total capacity with the staff we had & everyone was under pressure. Now that all our processes are in a single system we’ve greatly improved staff productivity and have more time to concentrate on growing our sales."

"For me, the solution was simple. Re-implement an existing system from scratch (at huge cost & without getting exactly what we needed) or bring in Intact, break even within 18 months & gain huge scope to develop further efficiencies to drive business."

"We are always conscious of future-proofing because our customers’ requirements are always changing. This is why we work so hard with Intact to tailor the system to enable it to grow with us. It not only works very well now but it is a solid platform for additional or different functionality in the future."

"It has saved me hours of work logging, managing, and keeping on top of our jobs & projects. We’ve gone from assuming we made money on a job to knowing exactly where we stand on any given job because the information is there now."

"Having the ability to change how people view lists and dashboards with different information is fantastic. This is a really important feature for us."

"It has streamlined our finance operations, consolidating orders, invoices, and credits in one accessible platform. This integration has enhanced our ability to manage statements, invoices, and overdue letters, empowering us to be more proactive in managing our finances and overall business operations."

"Assembly builds and related modules have also greatly improved our stock control and production line management, facilitating seamless tracking from initiation to the final product stage. With better control over our inventory, we’ve reduced our stock of non-selling products that were taking up space and depreciating over time."

"We’ve gone from conducting 2 stock counts annually, to performing 10 SKU stock counts daily. This has led to enhanced stock accuracy and more streamlined recording processes for our staff."

"Having the ability to add different modules, customise them to our needs, and even build out the system further with advanced features were significant selling points for us. It's also comforting to be able to cover the whole business with one product and scale up as our business grows."

"Everything we need it to do, it can do. It's a fabulous piece of software - highly customisable, user-friendly, and seamlessly compatible. I welcome their investment and ongoing improvements in the software, and I have confidence in their strong product roadmap."

"With just a few people coming up with ideas and, when needed, the guidance of Intact consultants, we can proactively transform our system, gaining a competitive edge in the market. Intact has truly become a great enabler for us, allowing us to seize growth opportunities without any worries of being held back by the software."

"The flexibility greatly appealed to us, as it provided the freedom to make changes that we were previously unable to do in other systems. This newfound ability gave us an incredible sense of control over our operations."

"The intuitive interface and comprehensive on-screen information made it feel as if we’d always been using it."

"We had already started our journey online when the COVID pandemic hit, but we were pushed to react a lot quicker. We went from the off-the-shelf Cliqx e-commerce site to a fully integrated website by October 2020. We have put time, money, and resources into our online offering and can now see it growing steadily. The big advantage for us is that the site is..." Read more

"Our transition from Intact Vline to Intact Xline was seamless. It was just like getting a program update and, apart from a few hours onsite by one of Xline’s consultants, it happened overnight. On the shop floor, staff noticed the more modern look and feel but, because Xline retains the Vline layout, shortcuts and function names they didn’t need any extra tr..." Read more

"Intact has changed the way we communicate with our lead suppliers, analyse customer transactions, structure telesales, generate reports, deal with credit control and manage our accounts. All this is done so well in one, easy-to-use package."

"After extensive research, we found Intact Software the only company willing to tailor the software to meet our very specific needs in a number of critical areas including stock control and point of sale."

"We have been using Intact for almost 20 years and even after that length of time, the software continues to help improve our processes through constant development. We anticipate a long-lasting relationship with Intact Software for the foreseeable future."