Intact Software Reviews & Testimonials

"In order for us to constantly improve our service to customers we needed a system that would enable us to keep up with growing demands. It was also important to us that the system was user-friendly. We chose Intact because it gave us everything we wanted."

"My business is driven by margins, sales and cost of sales. With the Intact System, I have access to the information I need to increase margin, drive sales and reduce the cost of sales. These are the key ingredients to a business and Intact delivers this better than any other package."

"My associate informed me that Intact Software has the ability to continuously enhance their software to keep up with their customers ever-changing needs. This ability keeps their customers from looking elsewhere and is why we decided Intact was the software to power our business."

"Our decision to migrate to new business management software in 2011 came not long after the launch of Intact iQ. As avid users of the latest technology, Intact iQ offered us a fully integrated system built on state-of-the-art technology and capable of supporting and scaling with our future needs."

"It was important for us to find a solution that could be deployed throughout the company without the need to compromise on our day-to-day business processes. Replacing our in-house developed system was always going to prove a challenge but with Intact we have overcome that challenge and been able to improve on the high level of service our customers have com..." Read more

"To efficiently run 3 branches I rely heavily on up-to-date, accurate and timely information; something we weren’t getting from our old system. Knowing that we were missing out on the capabilities to better manage our stock, increase sales and enhance our customer service, it was time to look for an alternative solution."

"It gives us easy access to key management information which enables us to make better decisions going forward and helps us to review our costs and pricing so that we can continuously improve."

"We have 15 users and they were very anxious to ensure the computer software they put in was the best available on the market. They did look at other software, but at the end of the day, they chose Intact—not just because they appreciated all the features and functions available, but because it was tried and proven in the Electrical Wholesaling industry."

"From what I’ve heard in the accounts department, Intact iQ is a very good system, it’s very efficient and it frees up an awful lot of time so we can look after the customers better. The stock control point on it is brilliant—we can keep track of the stock at the click of a button and also have precise information to and from our accountants."

"We've got a branch in Haverhill which has been using the old Ram Tech system, but now it’s been introduced to the new Intact system and they’re getting on ever so well with it. We’re hoping to have it in Cambridge as soon as possible. Apparently, it’s a lot easier to use and the point of sale is excellent."

"When you invest a bit of time into data analysis, form design and customising layouts training, you can quickly make system changes to improve how you do things or introduce new products and services. And this is all without having to go back to Intact."

"There is very little we can’t do. It allows us to look at how we can improve the business and action improvements ourselves in the system."

"Overall, the biggest benefit found by all departments is the reporting and the workflow design functionality. It has saved us a lot of time across the business. We trust our processes more too and this has enabled us to delegate other tasks to staff. This also affords us more time to seek out new business opportunities."

"The benefits were so clear to see. Reports used to be run on spreadsheets. We used to print everything off the system so we were quite paper-based. Our consultant changed our mindset and showed us that we didn’t need to work outside the system or print reports, picking lists etc. We actually don’t use Excel for anything anymore. It’s definitely made life eas..." Read more

"We now have a system in place that is responsive and agile, can seamlessly integrate with any 3rd party solutions and provides us with accurate, real-time visibility across the business."

"We've now discovered several thousand pounds worth of over-charges from various suppliers, that historically we would have just paid. Now with the checks and balances we can affect, it's easy for the team to verify that everything matches up as it should."

"Now we have accurate, up-to-date customer history, linked supplier data, pricing detail etc. all at our fingertips."

"The team have gone from struggling to keep on top of their workload to now being able to capture data and transactions in an automated fashion. This has allowed the team to focus on other areas of the business, other opportunities that previously would not have been possible."

"Even in spite of training being delivered via webinars because of COVID, it didn't impact staff acceptance at all, and the training programme was really well received."

"When we went live, all of our staff have taken to it like ducks to water. Staff have actually noted to me that they are really enjoying their work at the moment as they aren't getting bogged down in excessive manual, administrative efforts."

"I'd be very happy to provide a reference to any Intact Vline user considering a move to Intact Xline."

"Our on-site Intact consultant who was there to implement Intact Xline also added further value spotting extra efficiencies that could be applied to our business processes and managed within Intact Xline. He took the time to bring the team through some of these best practice ways of operating, and this has been incredibly beneficial."

"The transition to Intact Xline, overall, has been very easy. I've been speaking to other companies who have put new systems in, and they are still having issues months later. We were up and running very quickly with all teething problems ironed out in the first week."

"The modern icon-based ribbon actually makes the Intact Xline system easier to use, especially from a reporting point of view. We are using Excel less and less and have found the data to be more robust and accurate."

"With a move to Intact Xline we could futureproof our business, make process improvements but in a minimally disruptive manner. We knew we would require negligible training as programme functionality, shortcuts and data structure were so similar and this was a massive benefit."