Koomi POS logo

Koomi POS Reviews & Testimonials

4.5 (122)

Capterra Reviews: 99


5
61%
4
26%
3
8%
2
3%
1
2%

87% of Capterra users would recommend Koomi POS

  99 reviews
  4.4/5 average rating

Hervé G. star-alt star-alt star-alt star-alt star-alt

Owner, Le Hangart Saint-Denis

"I recommend it without any hesitation ... Overall experience very satisfactory. it's very simple to use and modern design"

5 years ago

Francois M. star-alt star-alt star-alt star-alt star-alt

Owner, Cafe Grinderz

"We received great support from Koomi and are able to customize the menu and reports. Easy to install and use. Clear menu choices and multiple available reports"

5 years ago

lewis W. star-alt star-alt star-alt star-alt star-alt

owner , Café White et compagnie

"Very easy to use, very easy to train new employees and very easy to set up and change menu items.... its just very easy..."

5 years ago

Gary C. star-alt star-alt star-alt star-alt star-alt

President, Ketotteria

"The software is very intuitive. Very easy to use, I was up and running within minutes."

5 years ago

Priscilla M. star-alt star-alt star-alt star-alt star-alt

Finances Vice-President, AECS HEC Montréal (Student association)

"- Easy to use so we can learn others to use it rapidly - The whole menu appears on the screen so we can have a fast service - Faster service than we could do before"

5 years ago

andi l. star-alt star-alt star-alt star-alt star-alt

GM, SAM JAMES COFFEE BAR

"Before Koomi we did not have any POS system in place. We looked at every available system and Koomi is by far the best in the market. The platform is super easy to use. Staff need very little training to use this POS. Recently we started using Koomi in conjunction with Clover and the experience has been fantastic."

5 years ago

Marie G. star-alt star-alt star-alt star-alt star-alt

Owner Operator, Victor Rose Espresso Bar

"It's been great soo far. Some glitches on daily use that still have to be worked out and need to contact customer support."

5 years ago

Shobra S. star-alt star-alt star-alt star-alt star-alt

Part Time Enterprenuer, HKHR LLC

"I am really using it to train my new staff for serving and getting customers needs better met. This is a great app for taking orders, seating guests to offer promos etc. Plus it takes so little to train staff as it is self explanatory."

5 years ago

Maori M. star-alt star-alt star-alt star-alt star-alt

General Manager, Restaurants

"This POS allowed us to centralize all the information in put it all in a cloud that is accessible from many devices. This has allowed our company to work more effectively and improve the customer experience by reducing the processing time of the orders. Would highly recommend!"

5 years ago

Mitch M. star-alt star-alt star-alt star-alt star-alt

Owner, September Cafe

"Simple and intuitive. Buttons are easy to find. That's about it."

5 years ago

Gabrielle S. star-alt star-alt star-alt star-alt star-alt

Owner, Chouxchoux

"It's positive, I've worked with most big POS services in the past and this system is perfect for a smaller place like ours. No extra features that would pay for/otherwise not use. Customer service is super nice."

5 years ago

Mackenzie S. star-alt star-alt star-alt star-alt star-alt

owner, La Lunchoenette

"Account manager is a problem solver, jumps to action. On-boarding was far from what you would expect. I had an hour on the phone to learning back of house. Almost identical to the sales pitch. Once you set it up yourself there is very little beyond that and you have to figured it out on the spot from there. As someone who is an owner, working in the restaur..." Read more

5 years ago

Sarah S. star-alt star-alt star-alt star-alt star-alt

Manager, Myriade

"Its accessible from my phone. Has gotten easier to train staff on screen layout."

5 years ago

Marie-Christine L. star-alt star-alt star-alt star-alt star-alt

Owner, La Chopinerie Inc.

"Easy to install, really reasonable price for what is does. I recommand to anyone who wants to run a small business or a cafe."

5 years ago

Marie-Pier H. star-alt star-alt star-alt star-alt star-alt

owner, cafe sao

"very good overall experience for the kind of need we have. it's easy to use and modify and I like the stats and overview"

5 years ago

Darren J. star-alt star-alt star-alt star-alt star-alt

Owner, Cafe DAX

"Working with Koomi was one of the most important decisions we could have ever made for our cafe. Their software is so easy to use and it is so customizable. It's a breeze in rushes and new staff catch on in minutes. Seriously. Working the till/POS has never been so fast in serving customers quickly and accurately, and Koomi is the difference. Their support t..." Read more

5 years ago

Trevor H. star-alt star-alt star-alt star-alt star-alt

Owner, Cranked espresso Bar

"My over all experience is very good. The Support and that it's paperless when sending orders to kitchen or bar"

5 years ago

Claudia R. star-alt star-alt star-alt star-alt star-alt

Office Manager, Le Kitchen

"Great service. Quite easy to navigate and user friendly"

5 years ago

Marie R. star-alt star-alt star-alt star-alt star-alt

Owner, Sento spa

"As we are not a restaurant, I could not speak about certain features which we don't need, but Koomi is very easy to use and can be useful for every kind of shop."

5 years ago

Andrew G. star-alt star-alt star-alt star-alt star-alt

Owner, Cafe Guerrero

"We use Koomi because we need to use the MEV system and we like the Sqaure app for its speed and ease of use. Koomi has allowed us to do this seamlessly. It's fast and easy to use , if you have questions the support team is there to answer."

5 years ago

Sarah F. star-alt star-alt star-alt star-alt star-alt

Service , Service

"I've been in the food & beverage industry for over 10 years and this is the easiest by far. It does a great deal for you, it is very easy to use and the support that is offered is outstanding"

5 years ago

Stephanie L. star-alt star-alt star-alt star-alt star-alt

Owner, Patisserie Rhubarbe

"It's very easy to use and very practical when your menu changes often. that you can easily change your infos/items in the app"

5 years ago

Vien C. star-alt star-alt star-alt star-alt star-alt

Administrator, Doi comptoir vietnamien

"Its very easy to use and great for the price"

5 years ago

Martin R. star-alt star-alt star-alt star-alt star-alt

coffee shop co-owner and barista, N latté

"Koomi app is one of our key partners! Koomi's team is right over the phone with me as soon as I need it. We are always welcome to share ideas, to report observation on little details to push further (development) and even to ask for features to come! It just make my business management such easy and fun, day-after-day!"

5 years ago

Madhuri K. star-alt star-alt star-alt star-alt star-alt

President, Pandan Snack Bar

"Great functionality, easy to use, no issues as of yet!"

5 years ago