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Koomi POS Reviews & Testimonials

4.5 (122)

Reviews: 122


5
66%
4
23%
3
7%
2
2%
1
2%

89% of customers would recommend Koomi POS

Karl B. star-alt star-alt star-alt star-alt star-alt

"worst, no soude from you since we pay. absolutly nothing, it not working and nobody answer us"

a year ago

Chadi S. star-alt star-alt star-alt star-alt star-alt

vice president, B12 BURGER FRANCHISING INC

"MYR is a hreat product eith a lovely team. [SENSITIVE CONTENT] had our back since day one. made it easy for me to chose MYR over their competitors. thanks again"

2 years ago

Yacine M. star-alt star-alt star-alt star-alt star-alt

President, Société Des Curiosités

"Great service, easy setup, good onboarding and documentation. We opened a small café and wanted to keep ordering, table service, POS stuff simple. MYR is a counter service option with some table service options that was easy to implement. It does everything we need and costs a fraction of the typical restaurant POS systems."

2 years ago

Spenser D. star-alt star-alt star-alt star-alt star-alt

Owner, Dizz's Bagel

"Overall this is a great tool for our business! From setup to customer service we would recommend it to anyone!. We use this software daily and we love how easy it is to train our employees. Given it follows the same model as an app, there is relatively no problem being proficient by the end of the first shift. The integrations are great with Piecemeal, Uber..." Read more

2 years ago

Catherine B. star-alt star-alt star-alt star-alt star-alt

Owner, La Beignerie

"Processing payements is fast and easy. It is very easy to use, it is intuitive. It was easy to connect the IPad (MYR) to the Clover Flex terminal, to the MEV and to the bill printer. Also the updates are easy to make."

2 years ago

Jason R. star-alt star-alt star-alt star-alt star-alt

"It was very easy to get set up with MYR POS. Their sales and install team makes it seamless. MYR POS is great for quick service restaurants. Very user friendly and cost effective."

2 years ago

Veronique D. star-alt star-alt star-alt star-alt star-alt

President, 9759620 Canada Inc.

"MYR is great for our coffee shop. It has all of the features we need, and then some. Very easy to use and to train new employees on."

2 years ago

William A. star-alt star-alt star-alt star-alt star-alt

Owner, Pop&Co

"I like that it is easy to use. Also really easy to add pop up items and temporary specials. I can do it from home and it automatically updates in store for my staff."

2 years ago

Dane C. star-alt star-alt star-alt star-alt star-alt

Owner, DC Dogs & Fries

"Easy set-up. Customer service could be friendlier and more patient with users calling with issues. Back of house reports are easy to navigate."

2 years ago

Kiran S. star-alt star-alt star-alt star-alt star-alt

Director of Finance & Administration, Reh-Fit Centre

"Poor due to customer support not existing. Sad to see. The reports on the admin portal are very helpful. We use them daily."

2 years ago

Cristiana T. star-alt star-alt star-alt star-alt star-alt

Associate , Paul¿s Pretzel

"Overall good experience for a small business. Easy to use, easy to implement and vert straightforward training to use software"

2 years ago

Rick D. star-alt star-alt star-alt star-alt star-alt

President, Wayback Burgers Canada

"The product is very easy to use and has great functionality. The team at MYR is extremely helpful and always willing to help."

2 years ago

Martin L. star-alt star-alt star-alt star-alt star-alt

Owner, Le 900 Tremblant Inc

"Great experience so far. I like the fact that this software was tailored specifically to coffee shops. They understand my business and make the system very user friendly."

2 years ago

Shann B. star-alt star-alt star-alt star-alt star-alt

President, Brown Bag Coffee Roasters

"As a basic POS, it does the job. At the time we were moving from Square POS as we needed a solution that allowed MEV integration. We looked at MYR versus LightSpeed and a few others. While it's a bit cheaper for MYR on the yearly, I am not sure the $300.00 / year savings is worth the lack of features and limited support abilities."

2 years ago

Mélanie C. star-alt star-alt star-alt star-alt star-alt

entrepreneure, Les plats de Mel

"bonne. facile à utiliser pour changer et créer des catégories items prix etc etc"

2 years ago

Adam W. star-alt star-alt star-alt star-alt star-alt

Owner, BiBi's Middle Eastern Kitchen

"Still satisfied I joined but I know it can be much better. I enjoy how all online services and ordering are integrated under one category. It was easy to set up and it's easy to use. I also like how we can easily make an item sold out and it affects all online ordering platforms- that saves a lot of time. New employees learn quickly how to use the POS."

2 years ago

Dominique J. star-alt star-alt star-alt star-alt star-alt

Owner, Melk Café

"I have been a user since the beta version, and although I have tried other products I have always revert back to MYR. Its great for a really simple restaurant/café. Its fast an dosent have a million features that slow's the service."

2 years ago

Alexandre V. star-alt star-alt star-alt star-alt star-alt

Secretary, Thé ou Café

"Neutral. The reports, the online set up interface, the design."

2 years ago

Anne-Marie M. star-alt star-alt star-alt star-alt star-alt

Propriétaire, ZÈLE CAFÉ

"TRÈS bon service, l'équipe est toujours disponibles pour répondre à mes questions et me donner des conseils personnalisés. Ils ne pensent pas seulement à ce qui est le mieux pour eux, mais vraiment le mieux pour chaque client. J'ai adoré la prise en charge clée en main facilitante, surtout dans un processus d'ouverture d'une nouvelle entreprise où tout va v..." Read more

3 years ago

Donna S. star-alt star-alt star-alt star-alt star-alt

"Implementation and business team did not communicate well. Even the re-naming of the product from Koomi to MYR was poorly communicated. Email addresses changed without any mention to me I should be using a different email address. The entire process was frustrating."

3 years ago

Sumbul M. star-alt star-alt star-alt star-alt star-alt

Owner/president, ZONE de Nutrition

"Easy to use and train staff Very happy!. Easy to setup Easy to implement Easy to add/modify/delete entries"

3 years ago

Rebecca S. star-alt star-alt star-alt star-alt star-alt

Propriétaire, Cafeine&Co Bromont

"J'aime bien . La facilité d'utilisation . C'est simple et efficace. Facile a expliquer au nouveau staff"

3 years ago

Laura H. star-alt star-alt star-alt star-alt star-alt

Owner, MR T Bistro Viet

"Overall, I changed from Cluster to MYR and we are all satisfied. We get lots of new features that is adapted to our business and we get wowed by our clients all the time. When everything works"

3 years ago

Tonathiu M. star-alt star-alt star-alt star-alt star-alt

"It's easy to use and has most of the critical features you would use in a restaurant"

3 years ago

elaine p. star-alt star-alt star-alt star-alt star-alt

owner, les delices royales

"Not that happy I had problems with former systems and still have with this one. For example, I 'm experiencing problems with the app many times per day. It lags a lot. sometimes it can't take my orders ,I have to redo it many times and the client is waiting and repeating on the phone. You told me it could be my internet network but we only have one in my are..." Read more

3 years ago