Capterra 
G2 
99 reviews
4.4/5 average rating
Verified Reviewer
Daniela M.
Director, Cafe Bebe Lala
"Got my business working in minutes. Thank you Koomi!. Intuitive and easy to use. Love to be able to check on my business on all the devices and anywhere."
6 years ago
John W.
Business Owner, Ono Pokii
"Overall the POS is very easy to use and flexible. Customisation of menu with a live portal"
6 years ago
Anne-Marie P.
Owner, Café Central
"It is so far a great experience. Effencitcy, simplicity, custumer service"
6 years ago
Hillary S.
Owner of Hilltary¿s, Hillary Salad
"Terrible service l. When you have a problem, there's never really an agent there to help you 24/7! We had to close on the weekends since the software was down and there offices had no contact support on the weekends The software needs a better design platform and a 24/7 customer support agent. They are wuick to take your money but are gone when you need rea..." Read more
6 years ago
Shannon W.
Operations Manager at Palm Lane, Chase Hospitality Group
"Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to train staff on. I can't wait to see how we both can grow to better streamline processes in the future."
6 years ago
Mark T.
Owner, Bon Crepe
"Koomi has made it easy for communication from the order taker to the kitchen. Order errors have been eliminated. Easy to use, reliable and support is constantly adding new features"
6 years ago
vincent f.
owner and cook, le saugrenu
"It's ok. I know it can't be for every individual demands of customers, but if the cms and app were more open to customization features on the client side, it would really help. The fact that it's a pretty closed system is a big thumbs down. The simplicity is acceptable and nonetheless a good app. Just hoping for more for the pricing. i feel just hiring a bac..." Read more
6 years ago
Sam S.
Vp, Lotus D'Asie
"We experienced a couple of technical issues but tech support is there. T Wedid have times that we're critical an fee had to do everything's by hand. It got rectified the next day but I guess that's the price to pay when everything is online."
6 years ago
Mathieu B.
Owner, Café Spill the Beans
"Easy-to-use, especially in the restaurant industry where the employee turnover, is high, the system needs to be simple to use and this is what Koomi offers. Plus the opportunity to have a dedicated mobile app for my coffee shop is a huge must."
6 years ago
Sophie B.
Manager, Le Refuge, café de montagne
"Excellent customer service! Great technical support when needed. The software is very userfriendly and easy to learn for new employes... We have been using Koomi for a year and a half now and we are so far very happy!"
6 years ago
Marc-Antoine P.
Owner, Noble Café
"Koomi's really suited for samll service business like our coffee shop. It really helps efficiency and it take no counter space. Overall, it increases our customer experience."
6 years ago
Jean-Jacques D.
Owner, Du Pain Sur La Planche
"Koomi M is excellent with my bakery's products. Adding or deleting products is easy. Simple, efficient. No waste of time using koomi. Reports are clear and useable for accounting"
6 years ago
Gabriel S.
Co-propriétaire, BRISTOL CHAI
"Very good experience in general. Koomi is so easy to use. I usually change my settings and prices at home with my phone. The fact it's an app on a tablet is also super nice."
6 years ago
Etienne R.
Owner, Okafé
"When we have to train staff it is very Fast for them to understand. Very easy to configure and use. Now Works with square"
6 years ago
Lucio P.
Owner , Pasta da panza
"Great been using it for 2 years and subscribe to a year plan. That you could structure it the way you like it It's easy to use"
6 years ago
Annie N.
Owner, Blanc Vanille
"It's super easy and simple to use. All my employees find it user friendly."
6 years ago
Maude S.
Maître d'hôtel, Restaurant Candide
"We are able to have a total control over all of the items and so over the payment of every client that comes dine at Candide. We can change items daily and it only takes a minute. We are also able compile our data every day of every week with all of the reports available."
6 years ago
Nikola B.
Owner, Cafe Aromes Et Saveurs
"I like how easy the system is to use and the ability to add or delete items from my cellephone or any other device."
6 years ago
Emilie L.
Founder, Cafe Perko
"You get a software with all the abilities you need for a cash register in a small shop at a perfect price."
6 years ago
Marie G.
CEO, OZTUDIO
"Very easy to use for me and my employees. The technical team helped a lot at the beginning and they are available for questions."
6 years ago
Nicholas R.
owner, Dalla Rose
"Super Simple, No Frills, Easy to view dashboard and get reports."
6 years ago
Samuel P.
Boss, Paquebot
"Information is all in the cloud. You can access everything from any browser."
6 years ago
Tom H.
Owner/Operator, Café 1880
"It's easy and simple to use, new employees pick it up right away. It's very efficient and speeds up transactions. It's extremely reliable. Customer service is a phone call away. It's a perfect situation."
6 years ago
"Easy to use, we already had another software before and this is way more intuitive. The staff learns quickly how to use it."
6 years ago