Capterra 
G2 Verified Reviewer
Erika F.
Customer Marketing Specialist, Casa.it
"Il servizio clienti è sempre molto presente e ci ha aiutato a risolvere ogni dubbio. Il bot, che utilizziamo come primo filtro e per indirizzare i ticket al giusto dipartimento; la facilità di utilizzo"
4 years ago
Shenda M.
Sales support specialist , Imerys
"Was great. Messages were sent and received fast & quick!. You can create multiple groups all at the same time. Have multiple conversations going. You can also change your status interchangeable available/ in-available etc.."
4 years ago
Emanuela D.
imprenditrice, Media Share s.rl.
"Gestione multi-canale e multi-piattaforma, gestione dei ticket"
4 years ago
Administrator in Apparel & Fashion
"Its fast and easy to understand, Till date no other known problems to this."
4 years ago
Verified User in Apparel & Fashion
"Good. — What do you like best about Sinch Engage? Its fast and easy to understand, Till date no other known problems to this. — What do you dislike about Sinch Engage? Fast and effective serverside, no other problems found to report till date — Recommendations to others considering Sinch Engage: Easy and affirdable way for..." Read more
4 years ago
Verified User in Apparel & Fashion
". — What do you like best about Sinch Engage?Its fast and easy to understand, Till date no other known problems to this. — What do you dislike about Sinch Engage?Fast and effective serverside, no other problems found to report till date — Recommendations to others considering Sinch Engage:Easy and affirdable way for your..." Read more
4 years ago
Daybelis G.
"Integrates amazingly. — What do you like best? I love how easy it is to use and how well it integrates with WhatsApp. It also has a feature that allows us to set up automated responses so that parents and club members can get answer anytime of the day. — What do you dislike? We have been using this software for over 3 months and there..." Read more
4 years ago
Daybelis G
"I love how easy it is to use and how well it integrates with WhatsApp. It also has a feature that allows us to set up automated responses so that parents and club members can get answer anytime of the day."
4 years ago
Daybelis G.
". — What do you like best about Sinch Engage?I love how easy it is to use and how well it integrates with WhatsApp. It also has a feature that allows us to set up automated responses so that parents and club members can get answer anytime of the day. — What do you dislike about Sinch Engage?We have been using this software for over 3..." Read more
4 years ago
Bhumika K.
"Experience good with whats app as business chatting platform. — What do you like best? it is also an option for communicating professionally with clients. otherwise, initially, it was only used for personal uses. good initiative by whats app. — What do you dislike? Nothing as such I dislike about this as of now. — What problems i..." Read more
4 years ago
mayur s.
"best interface ever! — What do you like best? I like its interface better than any other chatting platform. but initially, we could use whats app for personal connections but now that we can use if professionally for the business purpose or with clients. it excites me furthermore. — What do you dislike? Couldn't add dislikes. as I star..." Read more
4 years ago
Bhumika K
"it is also an option for communicating professionally with clients. otherwise, initially, it was only used for personal uses. good initiative by whats app."
4 years ago
mayur s
"I like its interface better than any other chatting platform. but initially, we could use whats app for personal connections but now that we can use if professionally for the business purpose or with clients. it excites me furthermore."
4 years ago
Bhumika K.
". — What do you like best about Sinch Engage?it is also an option for communicating professionally with clients. otherwise, initially, it was only used for personal uses. good initiative by whats app. — What do you dislike about Sinch Engage?Nothing as such I dislike about this as of now. — What problems is Sinch Engage..." Read more
4 years ago
mayur s.
". — What do you like best about Sinch Engage?I like its interface better than any other chatting platform. but initially, we could use whats app for personal connections but now that we can use if professionally for the business purpose or with clients. it excites me furthermore. — What do you dislike about Sinch Engage?Couldn't add..." Read more
4 years ago
Daniele B.
Product Manager, Everli
"Reduce redundant communication to the customer team and reduce waiting time before getting an answer from the support. The chatbot and it implementation. As the whole platform once you understand how to set up the chatbot it's easy to maintain and there is no need to have tech dev involved in it."
4 years ago
Roberto C.
CEO, Dilateni Consulting a.s.
"simplicity, customer service, API integration"
4 years ago
Alba V.
Medical Assistant , Health Center in Rhode Island
"My overall experience with the software so far is good, I like how easy it is to use. I'm able to keep everything organize, from doing webinars to utilizing the calendar while also communicating with other people and clients"
5 years ago
Christoph B.
Social Media & Online Manager, Sparda-Bank München eG
"It makes it possible that we can still use whatsapp as a company"
5 years ago
Daniel G.
"Best Messenger Platform ever. — What do you like best? I am really happy that we found MessengerPeople as a communication platform. I worked with several partners before but nobody was able to build such an easy and professional platform like this one. — What do you dislike? Since the product was growing from the beginning on the firs..." Read more
5 years ago
Daniel G
"I am really happy that we found MessengerPeople as a communication platform. I worked with several partners before but nobody was able to build such an easy and professional platform like this one."
5 years ago
Daniel G.
". — What do you like best about Sinch Engage?I am really happy that we found MessengerPeople as a communication platform. I worked with several partners before but nobody was able to build such an easy and professional platform like this one. — What do you dislike about Sinch Engage?Since the product was growing from the beginning o..." Read more
5 years ago
Ollie P.
Senior Digital Marketing Executive, Forever Living Products
"The Messenger Communication Platform is really easy to use and has transformed our customer service offering. Not only are we now able to provide answers to user questions 24/7 through the automated response system, but we are also able to offer personalised communications with our support team with the live chat function, all using WhatsApp. So far the feed..." Read more
5 years ago
Thaddeus G.
Owner, Oldman lowdown
"Able to connect to Facebook users and sms messages"
5 years ago
"It gives us ease of access because not only we can monitor different channels but it only generates the statistics of the content and inquiry of all the client. Where we got to know the most asked questions. Also chatbot, chatblock, and MIA does almost majority of our work when it comes to answering inquiries."
4 years ago