Mum's the Word Reviews & Testimonials

5 (200)

Reviews: 200


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend Mum's the Word

Caroline Waldron

Caroline Waldron star-alt star-alt star-alt star-alt star-alt

"I have had the pleasure of knowing Emma for over two years now and she has proved to be a great support for me when I have needed some advice or during my job hunting times. My current position of two years and a new one that I start next year are both from Mums the Word. I find Emma to be honest, fair and very professional in all aspects of her work. I am s..." Read more

5 years ago

Google review

emma colabella

emma colabella star-alt star-alt star-alt star-alt star-alt

"If you looking to either find a job or advertise one, your first port of call for Gloucestershire should be Laura... Having rarely used an agenc in the past, Laura has now set a very high bar for any future expectations .. She has always been extremely professional and responsive, but at the same time friendly with great communication skills, every step of t..." Read more

5 years ago

Google review

Larry Ram

Larry Ram star-alt star-alt star-alt star-alt star-alt

"We’ve now engaged Emma on two occasions to find us a nanny. She is always very responsive and you can have a frank conversation about whether each candidate is right for you. Definitely recommended."

5 years ago

Google review

Laura Howard

Laura Howard star-alt star-alt star-alt star-alt star-alt

"I come across this agency from a friend and I wish I’d found it sooner. Liz you are honestly wonderful. Incredibly helpful and friendly. You deserve every recognition for the hard work you put in. Thank-you so much for finding me my new nanny position!"

6 years ago

Jennifer Carter

Jennifer Carter star-alt star-alt star-alt star-alt star-alt

"Great experience with Kristy. She is such a hard worker, I was really impressed. I was looking for help with my children with a couple of agencies and Kristy's hard work, and flexible and open communication, really won her the contract."

6 years ago

Google review

Teresa Breakspear

Teresa Breakspear star-alt star-alt star-alt star-alt star-alt

"Emma is a kind, considerate lady who has always listened to my requirements with regards to employment, and then tried to fulfill these requirements. At times when I have been unsure of what I am able to offer she has remained calm and patient. Just started a great job through Emma! Absolutely recommend."

6 years ago

Google review

Rachel Janine

Rachel Janine star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Kristy was really responsive, helpful, and helped solve our nanny vacancy within just a few short weeks. We had been searching for a while so I'm very grateful."

6 years ago

Google review

Rebecca Fennell

Rebecca Fennell star-alt star-alt star-alt star-alt star-alt

"I cannot recommend Kristy highly enough; not only is she a really lovely person but she is also super efficient and has helped me find placements with lovely families really quickly. Whether you are a nanny looking for work or someone looking for a nanny, Kristy is the girl for you!"

6 years ago

Google review

Julia Hosker

Julia Hosker star-alt star-alt star-alt star-alt star-alt

"Laura was really helpful when I was looking for a job in south wales. She kept in touch before during and after I got my job through her."

6 years ago

Google review

Elizabeth Bennett

Elizabeth Bennett star-alt star-alt star-alt star-alt star-alt

"We had an excellent experience with “Mum’s the Word” in Gloucester. They were extremely efficient, thorough, and helpful throughout the entire process. Their communication was clear and professional, and the service was provided at a very reasonable price. The agency quickly recommended a potential candidate who turned out to be exactly the person we were..." Read more

25 days ago

Google review

Natalie

Natalie star-alt star-alt star-alt star-alt star-alt

"Sophie was amazing, communication was very fast and Sophie was very supportive and informative throughout the whole process. A lovely agency I would highly recommend."

a month ago

Google review

Robin Pierson

Robin Pierson star-alt star-alt star-alt star-alt star-alt

"Super helpful and professional, thank you"

3 months ago

Google review

Katy R

Katy R star-alt star-alt star-alt star-alt star-alt

"Emma has been brilliant at finding us a super nanny and guiding us through the whole process."

4 months ago

Google review

Sophie F

Sophie F star-alt star-alt star-alt star-alt star-alt

"Sophie was incredibly helpful at supporting me in finding a new job. Sophie is patient, friendly and always willing to go above and beyond to guide you. I would highly recommend going to Sophie for any nanny advice."

5 months ago

Google review

Harriet Orr

Harriet Orr star-alt star-alt star-alt star-alt star-alt

"Great agency. Easy, smooth process to get a DBS, on the update system. Thanks for your help and assistance. Highly recommend."

5 months ago

Google review

hyder naji

hyder naji star-alt star-alt star-alt star-alt star-alt

"Very professional agency. Even though we didn't find what we needed through them this time, they were very helpful and supportive and tried to find the best outcome for us. Thanks! I will be coming back if needed."

5 months ago

Google review

Aine O'Connor

Aine O'Connor star-alt star-alt star-alt star-alt star-alt

"Brilliant service and quick too. Thank you so much for sorting my DBS out so quickly 😊"

6 months ago

Google review

Rowena Raeburn

Rowena Raeburn star-alt star-alt star-alt star-alt star-alt

"We recently worked with Sophie from Mum's the Word to seek a nanny to look after our son. She was easy to work with - really friendly and helpful, and always replied to communications promptly. We actually ended up finding a nanny via other means in the end, but Sophie still provided us with support in finding a payroll company and was happy that we had foun..." Read more

7 months ago

Google review

Abigail “Abby P” Chandler

Abigail “Abby P” Chandler star-alt star-alt star-alt star-alt star-alt

"We've used Mum's The Word twice now and both times have found the perfect nanny for our family."

7 months ago

Google review

Emma George

Emma George star-alt star-alt star-alt star-alt star-alt

"Kirstie was friendly, professional, and flexible when discussing what sort of work I was looking for. The process was very simple and communication easy. Thanks so much for helping me on my journey to the perfect job!"

7 months ago

Google review

Janet Lindsay

Janet Lindsay star-alt star-alt star-alt star-alt star-alt

"from the first e-mail to, the interview, to the Ageancy interview the communication was far beyond the call of duty. Sophie was the consultant I was in contact with, and was very professional, even holding a interview on a Sunday afternoon so to get the job application in on time. I feel this a great Ageancy from a nanny point of view, Thank you and a pleas..." Read more

8 months ago

Google review

Anna WithanA

Anna WithanA star-alt star-alt star-alt star-alt star-alt

"Sophie at Mum’s the Word Berkshire is absolutely wonderful. Everything you’d want from a Nanny Agency. Knowledgable, kind, super professional, warm and a great communicator. Highly recommend."

9 months ago

Google review

Claire Cooper

Claire Cooper star-alt star-alt star-alt star-alt star-alt

"Kirstie very kindly helped with our search. Dealing with her was great- she is incredibly professional and it helps that she also nanny’s herself as well as places nanny’s with families. Even though our needs changed, I have kept Kirstie’s details and wouldn’t hesitate to use her again in the future."

10 months ago

Google review

Carly Mongiardi

Carly Mongiardi star-alt star-alt star-alt star-alt star-alt

"I used mums-the-word agency to help me find employment. Emma was amazing from the very start. Was will to go the extra mile to help me get what I needed to secure an interview. Nothing was to much trouble and she stay in great contact with me thoughout the process. I would definitely recommend this agency."

10 months ago

Google review

Charles Riley

Charles Riley star-alt star-alt star-alt star-alt star-alt

"We worked with Kirstie very recently to find a new part time nanny and found her extremely supportive, proactive and helpful in finding the right candidate. Would definitely recommend her services to others."

10 months ago

Google review