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140 reviews
5/5 average rating
shivon johns
Jade Witcomb
"Laura is a great agent. She really looks after the nannies as well as parents looking for the best fit for their families."
3 years ago
Google review
Vickie Clay
"A fantastic agency that really cares about the wellbeing of their nannies and ensuring the family match is perfect. As a nanny it's great to feel like I have an advocate ensuring that not only the families needs but the nannies needs are met."
3 years ago
Google review
SJ T
"Laura is very experienced in providing reliable, high calibre, fully vetted Nannies. Giving families peace of mind and finding their perfect match. Being prompt and professional gives her the edge over other agencies. I have been placed with my last three families through her. She has a plethora of knowledge regarding contracts and is always available should..." Read more
3 years ago
Google review
Ania
"Absolutely fantastic! I had a very bad experience with another agency and ended up desperate for help. Mum's the word helped so much. Jade arrived later that day and looked after my boy at nights. She has been amazing. Not only great with my son but also very friendly and helpful to me. I'm so very grateful to Laura and Jade for everything they've done. HIGH..." Read more
3 years ago
Google review
alethea Baker
"Brilliant agency! Very good communication and support. Emma has made the hiring process very easy for me and I am really grateful for all her help. I would definitely recommend this agency to both nannies and families as they genuinely care about pairing them happily. Thank you Emma!"
3 years ago
Google review
Ashleigh Winters
"Laura was very helpful in making it possible for me to find a job after having come to her out of another profession. She made sure everything I needed to complete was easy and her service when apply to families was impeccable."
3 years ago
Google review
Kate Knill-Jones
"Laura has been a saving angel on more than one occasion to our family! She has always pulled through with just what we were looking for each time. She is warm and friendly, answers messages and emails in a timely manner and has always supplied us with top quality candidates that have fulfilled our brief just so. I would recommend Laura and her agency to anyo..." Read more
3 years ago
Google review
Melanie Long
"Emma is lovely. She seems to know exactly the type of job /family I need. Always seems to match me perfectly to my new family. Thank you."
3 years ago
Google review
Amanda Parkes
"Mums the word , seriously has to be the best childcare recruitment agency. They are very professional and excellent in communicating which is why they truly understand that happy families equal happy Nannie’s, which is why this company has grown so much. Amazing 🤩"
3 years ago
Google review
Anne
"Emma listened carefully to what we were looking for and found someone who was just what we wanted really quickly. Emma was really approachable, easy to get hold of and gave helpful advice."
3 years ago
Google review
eliza liza
"Great communication and quick reply to all my questions. Super professional service."
3 years ago
Google review
Georgia Curtis
"Laura is a wonderful, friendly lady who goes above and beyond to help making finding a job as easy as possible. Thanks Laura!"
3 years ago
Google review
Ivana Daniel
"Laura has been nothing short of amazing in providing some of the best child care providers. I've been using Mums the Word from day 1 with my son and had very efficient, professional service. Laura has always gotten just the right person for the job! Will 100% recommend. Amazing quality, safety and prices!"
4 years ago
Google review
Jodie O
"Laura was so helpful in guiding us on our childcare journey. From advising on what type of care would suit our family to helping find the right nannies to fit our situation. I would happily recommend her service."
4 years ago
Google review
Daisy Finer
"I had almost give up on finding someone to suit my rather unusual needs - and then Laura came onto the scene. She was sensitive to my needs, and instinctively seemed to know - even more than me - what would suit me. Having someone to talk to throughout the process was such a relief and I felt a huge pressure and responsibility was taken off my hands. What's..." Read more
4 years ago
Google review
Becki Philp
"Emma is amazing and found me the perfect nanny job. She always answers emails quickly and is brilliant xx"
4 years ago
Google review
Emma Laney Smith
"Laura worked really hard for us to secure an excellent candidate who we're truly happy with and who is even better than we imagined now she's started. She was incredibly responsive and hardworking and we are really happy with the result. Many thanks!"
4 years ago
Google review
Charlotte Castles
"Kristy was extremely efficient and helpful in finding us an afterschool nanny. I would definitely recommend Mum's the Word Buckinghamshire."
4 years ago
Google review
Mill House
"Emma has been so helpful with the process of us finding a new housekeeper - proven to be reliable and professional! 2 weeks in and we're so happy with our new member of the team! Thanks so much, Emma!"
5 years ago
Google review
Roxanne Giggens
"I highly recommend Laura to anyone looking for a Nanny in South Wales. She is attentive and a pleasure to engage with. She took the time to find out about our family and stayed in contact throughout the entire process. Most importantly, Laura found us a fabulous Nanny!"
5 years ago
Google review
Emma Field
"Laura was fantastic throughout the whole process of finding a job, it was made so easy and simple. She found the perfect job that suited me, and supported me through the interview process. Laura is much more involved and helpful than any other agency I’ve dealt with, by far the best agency!"
5 years ago
Google review
Patricia Sturgess (née Woods)
"I used Mum’s the Word when we moved to a new area, to find a nanny for two young children due to going back to work full-time. Emma was professional and responsive on the phone and shared excellent candidates that were suitable for our family circumstances. She had clearly listened to our requirements. We interviewed and chose our favourite and have had our..." Read more
5 years ago
Google review
Nuria
"Kristy and Emma, the process was efficient extremely friendly and fast.Thank you very much."
5 years ago
Google review
Lisa Evans
"Emma found me a fabulous nanny position, she matched us up well. She is very responsive, going above and beyond for the clients. She answered my emails at anytime, outside office hours too. She made the whole process run smoothly. Thankyou Emma"
5 years ago
Google review
"I have been a nanny with MTW for at least 2 years now, Laura (Gloucestershire) has been absolutely amazing throughout my nannying journey. I have used other agencies whilst they were great, I can honestly say Laura is the best."
3 years ago