Capterra 
G2 
145 reviews
4.9/5 average rating
Julia A.
Account Executive, MaestroQA
Keir M.
Sr Principle Account Executive, iCIMS
"Overall the quality of our calls has increased. We are more aware of how successful calls are structured and how we can modify our language to aid our clients"
3 years ago
Zach S.
SDR, Monsido
"In my opinion, this product is KEY for success in sales. I enjoy listening back to my sales calls in order to analyze and better myself. I also find the deals feature incredibly useful as it helps me keep track of my pipeline. Overall, 5* product and would recommend to any organization."
3 years ago
Verified Reviewer
"I've used several other tools in the past to record and transcribe calls/meetings, and Gong has been the most accurate. I love how robust the software is and all its functionality."
3 years ago
Jon W.
Senior Account Executive, Wodify
"Gong has really helped our sales team grow by getting our AEs on the same page and continuing to build them into stronger Sales People."
3 years ago
Kirk A.
Customer Growth Manager, Tinuiti
"I love using gong. I love going back to look at a conversation to learn from it, but those recordings and transcripts free up my attention so I don't have to hand take notes live on a call. I may still jot a thing down here or there, and if its something"
3 years ago
Brenda S.
US Channel Director, HappySignals
"Exceptional sales tool and training tool. Easy to use. Very productive. It is incredible to be able to go back and listen to customer calls to pick up details I may have missed while taking notes or to double check facts. Additionally I love that it shows a breakdown of the conversation in terms of time and flow. It's a great visual as a salesperson to know..." Read more
3 years ago
Chantelle E.
Alliance Partner Business Development Manager, Aircall
"Ive used this in my current company, as well as my past company, and it has been pivotal for my training, upskilling, quality assurance, and thoroughness of communications."
3 years ago
Anna S.
Implementation Manager, VTS
"Gong has been HUGELY helpful for reviewing past calls to remind myself of action items, attendees, etc. I make use of the recordings multiple times a week. My team also uses Gong to provide call feedback for team members. I also like that at the beginning of an external call, Gong announces its presence/recording to all attendees."
3 years ago
Kerry H.
AE, Zendesk
"Love it. Gong is awesome! I am typically in back-to-back meetings so Gong helps me with all of my follow-ups! I love that it records all my calls and I can send it to my prospects. It's super easy to use. I don't have to do anything and it just sends me an email after."
3 years ago
Andrew M.
Customer Success Manager, Formstack
"This software is SUPER reliable. All of my meetings(and my colleagues') are automatically recorded and broken down to be really easy to engage with and speed through to important pieces of the meetings. It's also really easy to search for meetings with clients even if you weren't in attendance"
3 years ago
Allison G.
Partner Success Manager, Klaviyo
"Call record, call grading, etc. Call recording is most helpful for me as I often am unable to take notes in real time, so I listen to my calls afterwards and can take the proper notes, document action items, follow ups, etc."
3 years ago
Verified Reviewer
"I took on a new role in Sales and I was worried I would miss out on listening in to important conversations which forms a major part of learning. Enter Gong - and I've been able to listen in and learn better than ever. I've also improved my style of interacting with customers based on their tips and seen better results."
3 years ago
Christian K.
Account Executive, Podium
"I am so glad our business made the upgrade to Gong.io. It's been a much smoother process and I listen to calls much more often as the experience is much improved from our previous software."
3 years ago
Evan C.
Business Development Representative, AuditBoard
"I came from a place of work that did not have an option to record or return back to access calls with prospects. It was often difficult to recall what the asks or requirements were as I could only rely on my notes and would have to embarrass e-mail the prospect afterwards to confirm their requirements. Gong eliminates all of those challenges, and automates t..." Read more
4 years ago
Andy A.
CEO, Ecel Group
"There is a much larger collection of information at their fingertips for new hire training, allowing them to learn faster and not be at the mercy of the day's calls. Also helpful for both the seller and the prospect to examine details and maintain accountability."
4 years ago
Verified Reviewer
"Great customer service, intuitive for end users, valuable tool across teams. Very positive experience and would recommend this to any Sales, CS or Enablement team to implement."
4 years ago
Ken S.
Account Manager, Drift
"Gong has saved my skin more than once as it provides a safety net for me as a sales rep, that way I don't have to be taking notes during calls all the time - I can focus on what my prospects are saying and go back to listen to important parts of the call afterwards and structure my follow-up in that regard."
4 years ago
Meghan W.
Head of Sales , VanHack
"Super excited about really getting going. GONG. For the life of me, I don't know how I ever worked without this platform. ONE month in. Gong is a GAME CHANGER. If you are looking to scale up your team for success this is a tool that is a MUST have. It will save your team, literally, 100's of hours of time. Over the last month, I have started at a new..." Read more
4 years ago
Verified Reviewer
"We have been using Gong for three years and love it!. Easy to use and helpful for our sales reps. The analytics and tracking are also very helpful to improve quality of our team"
4 years ago
Adam G.
Enterprise Growth, NinjaCat
"Gong.io is always used by our new employees to listen to sales and customer success calls to learn the lay of the land. Super useful."
5 years ago
Rebekah R.
SDR, ThoughtSpot
"10/10 Easy, useful and overall necessary in an inside sales role in which young professionals are hoping to learn. Gong is a phenomenal product. As an SDR and someone who is semi-new to the workforce, I am constantly looking for ways to improve and grow within my career. Having the ability to record each conversation, get a transcript version and be able to..." Read more
5 years ago
Verified Reviewer
"Its a solid product and our Sales Ops team have seen immediate value from a coaching and training perspective and the sales staff are finally seeing the value in reviewing their sales calls with better context. As I mentioned earlier, it helps me in my role to engage more quickly and bring value faster to the sales cycle."
5 years ago
Cindy T.
Account Executive , ZipRecruiter
"Has helped me become a better sales person and helped me develop the skills of selling. It also helps verify my sales. Helps me get better at my job as a professional sales professional."
5 years ago
derek b.
SDR, Clio
"Love using Gong to listen to my own calls and be able to find things to improve. Oftentimes, when I'm on a call, I don't realize what I'm doing or saying so Gong is great for me to go back and do some self-reflection on what I can improve. Great for my boss to listen and give feedback as well. He and I aren't in the same office so he can't listen to live cal..." Read more
5 years ago
"Awesome!. I was nervous when we first purchased this to have so much visibility, but it's been an amazing help for: 1) remembering what happened in a call whether that was yesterday or months ago 2) getting specific/contextual coaching feedback 3) seeing which deals need helps based on activity 4) flagging conversations by words that are said (especially whe..." Read more
3 years ago