Capterra 
G2 
145 reviews
4.9/5 average rating
Juanma R.
Emily W.
"I think the AI transcript is always super accurate"
a year ago
Igor B.
"Overall the thing I like most about Gong is how easy it is to review my recorded meetings and know exactly when I speak or the client speaks. The analytics is great! The ease of the integration is zoom is also really good."
a year ago
Stephanie L.
"GI use this software on a daily basis. It's a lifesaver. Gong is a super simple call recording platform that enables you to not only record, but transcribe your customer calls. This is invaluable if you work in CS or Sales and need to reference past call recordings, or listen in on your colleagues calls."
a year ago
Christian B.
"Gong has been helpful in many ways and has been a useful tool for new sales professionals on my team. Gong's primary feature is video call recording - which has a number of benefits. Many calls wont need to be reviewed but its helpful to go back and review customer discussions to ensure you are 100% on the same page and addressing all of their needs without..." Read more
2 years ago
Ahmad A.
"Gong.io's call recording and playback capabilities allow us to identify challenges and find solutions more quickly. It helps us ensure that we never miss client comments, maintain integrated records, and easily allocate team workload."
2 years ago
Verified Reviewer
"I started using Gong to listen to my sales calls and obtain notes but later part the analysis and usage of Gong becomes mandatory for me to develop and nurture a good relationship with prospects. If you are keen on maintaining the best stakeholder management, this tool will be the best add-on to your tech stack."
2 years ago
Afua A.
"It has increased our engagement with our potential customers. We just started using this for sales conversations management/ coaching and so far I am pleased with the way it is getting us responses back."
2 years ago
Dustin W.
"I love the ease of use for this product. I can easily record calls and share them internally or externally."
2 years ago
Tarun A.
Account Executive , Brella
"It is amazing, I do not need to remember anything or everything because Gong is doing that part for me amazingly well. *Call Recording *Call Script*Deal Analysis*Track deal engagement*Activity Analysis"
2 years ago
Amber M.
Associate Sales Engineer, Greenshades Software
"Gong is an indispensible tool for our sales team. All of our sales calls are recorded through Gong, and the analytics provided for each call are great for training and benchmarking our team. Being able to search for specific calls by keyword or participant has also been useful"
2 years ago
Logan T.
Account Executive, Bitrise
"I really enjoy that I am able to listen back on calls I've had already. Helps me keep my quality up, understand where I talked too much (or too little), and areas of opportunity to improve for future calls."
2 years ago
Mollie G.
Customer Success Team Lead, Brightwheel
"Gong is absolutely an incredible tool. Without it I could not do my job to the fullest!. I adore gong it gives me a 360 view on my consultants calls. I am able to pull calls easily to coach on, find content, and also the analytics are great!"
2 years ago
Verified Reviewer
"Being remote and spread out, Gong makes it easy for our teams to cross collaborate and provide the best customer experience. For example, if Sales talks to a customer about a feature during and 6 months later they have questions for success, having the call in Gong makes it super simple to see what the customers needs are. Without having to go through a leng..." Read more
2 years ago
Verified Reviewer
"Its a good tool, but could be better. Gong has a nice integration and feature set. The AI is strong and delivers nice coaching results"
2 years ago
Brad C.
"Being able to view sales calls of colleagues and myself on the go. Great mobile application. The user interface is great. Being able to snip conversations with clients and send them for a limited period of time was benneficial."
2 years ago
Rebecca J.
Sr Manager, Customer Marketing, Copado
"I love how Gong syncs up with all our other platforms for easy, automated call recording. It's a great platform to house call recordings, allowing us to review internal and external calls."
2 years ago
Abhisek P.
"Great overall experience and would definitely recommend to have in your repository. The best feature is call recording and transcripts and the ability to highlight and track few important points/topics from the call recording without necessarily going through the entire log. This saves time while getting the gist of the conversation"
2 years ago
Denver B.
Account Executive, CreatorIQ
"Gong works very well in its ability to provide sales reps an easy way to review before calls. It transcribes (decently well) and can share recordings with prospects."
2 years ago
Yossi P.
Account Executive, Panaya
"Very good. Recommendations for improvement (talk ratio, longest monologue, etc). Really helped me improve in these key areas."
2 years ago
Isaac A.
Performance Marketer, fabric
"Gong was very easy to use and the interface worked great."
2 years ago
Armin B.
SDR, Canary Technologies
"I love Gong and have used Gong in previous jobs. Before Gong it was a lot of manual transcribing and listening to calls multiple times. Now with Gong, we are able to also see the transcription of the call and also tag team members immediately for feedback and important notes within the calls."
2 years ago
Matthew C.
Senior Sales Executive , Grubhub Inc
"The ability to search words in the calls"
2 years ago
Kabir Ahmed K.
Best call coaching tool I have used, Copilot AI
"I am very satisfied with Gong, although it's prices in the higher side it does provide balue for the calls recorded. Gong is amazing, it divides the calls into various sub divisions to provide insights on each of them. It provided talk track and talk ratio to diagnose the call quality too."
2 years ago
Brett M.
Business Development Representative, Skuid
"Overall, I have had a great experience using Gong. Highly recommend this application!. I love the ability to automatically record calls and upload directly into Gong when the meeting has finished. It is a great place to keep a record of your sales calls. I also love the transcript it automatically types based on what was said during the call. Additionally, I..." Read more
2 years ago
"Gong is pure gold for any product marketing and sales enablement team. Can't imagine my life without Gong anymore. That's the first question I asked any peer I met, whether or not they're using Gong, because if they aren't, they are unfortunately in a different league when it comes to maximizing their potential as a team enabling the sales organization."
a year ago