G2 
79 reviews
4.7/5 average rating
Verified User in Architecture & Planning
Verified User in Financial Services
"Exceptional Service. — Describe the project or task Magna5 helped with: They manage our network and our network security — What do you like best about Magna5? Their consistently exceptional performance and attention to detail. They are also a great resource for helping me research and decide on our next strategic network move will be...." Read more
3 years ago
Eric S.
"Switching to Magna5. — Describe the project or task Magna5 helped with: Switching to a new IT service provider — What do you like best about Magna5? Response times, thoroughness and completeness in responses, detailed information that they gather and share for reporting, assistance with understanding a problem before providing the solu..." Read more
3 years ago
Susan V.
"Excellent solutions, service & support. — Describe the project or task Magna5 helped with: We have utilized Magna5 for several years for: server and environment builds, hosting & monitoring, hosting our Office 365 environment, providing/configuring additional security services like MFA and Microsoft Defender and supplemental helpdesk support. ..." Read more
3 years ago
Susan V.
". — Describe the project or task Magna5 helped with:We have utilized Magna5 for several years for: server and environment builds, hosting & monitoring, hosting our Office 365 environment, providing/configuring additional security services like MFA and Microsoft Defender and supplemental helpdesk support. — What do you like best about..." Read more
3 years ago
Eric S.
". — Describe the project or task Magna5 helped with:Switching to a new IT service provider — What do you like best about Magna5?Response times, thoroughness and completeness in responses, detailed information that they gather and share for reporting, assistance with understanding a problem before providing the solution. — ..." Read more
3 years ago
Verified User in Non-Profit Organization Management
"Good people, average service. — Describe the project or task Magna5 helped with: Our MSP. Internet service, desktop security, Active Directory management, file storage and backup. Our most recent major project was upgrading our server licenses and moving to a different storage and backup configuration. — What do you like best about Magna5?..." Read more
3 years ago
Verified User in Civil Engineering
"Keep Small Business Running Moe Easily. — Describe the project or task Magna5 helped with: Cyber Security Attack Help Desk Software license renewal network monitoring — What do you like best about Magna5? 24/7 access to support resources when a problem occurs, because most issues occur outside of normal business hours. — What do..." Read more
3 years ago
Verified User in Government Administration
"Outstanding Customer Service with All products I currently use. — Describe the project or task Magna5 helped with: Initially we put in Managed routers and switches with redundant Internet lines. We then Began using managed server backups with CommVault. We then moved to sentinelOne Cybersecurity Monitoring. we are now in the process of moving our..." Read more
3 years ago
Wendy S.
"Magna5 is one source for all your IT needs. — Describe the project or task Magna5 helped with: Prior to me having this position, Magna5 helped with moving our physical servers off site and monitors all of them. — What do you like best about Magna5? That I typically get the same several employees to help so I get to know them better...." Read more
3 years ago
Russ F.
"Awesome Company. — Describe the project or task Magna5 helped with: This company has been our network monitoring and help desk company for almost 10 years. — What do you like best about Magna5? The knowledge they have as a group is a huge asset to finding solutions to issues. — What do you dislike about Magna5? Since they h..." Read more
3 years ago
Russ F.
". — Describe the project or task Magna5 helped with:This company has been our network monitoring and help desk company for almost 10 years. — What do you like best about Magna5?The knowledge they have as a group is a huge asset to finding solutions to issues. — What do you dislike about Magna5?Since they have become bigg..." Read more
3 years ago
Wendy S.
". — Describe the project or task Magna5 helped with:Prior to me having this position, Magna5 helped with moving our physical servers off site and monitors all of them. — What do you like best about Magna5?That I typically get the same several employees to help so I get to know them better. — What do you dislike about Mag..." Read more
3 years ago
Verified User in Government Administration
". — Describe the project or task Magna5 helped with:Initially we put in Managed routers and switches with redundant Internet lines. We then Began using managed server backups with CommVault. We then moved to sentinelOne Cybersecurity Monitoring. we are now in the process of moving our servers to the Magna5 cloud — What do you like be..." Read more
3 years ago
Verified User in Non-Profit Organization Management
". — Describe the project or task Magna5 helped with:Our MSP. Internet service, desktop security, Active Directory management, file storage and backup. Our most recent major project was upgrading our server licenses and moving to a different storage and backup configuration. — What do you like best about Magna5?Support is fairly respo..." Read more
3 years ago
Verified User in ServicesInformation
"Current client of Magna5. — Describe the project or task Magna5 helped with: Our company has contracted Magna5 to host our database. — What do you like best about Magna5? Customer Service attentiveness has been excellent. — What do you dislike about Magna5? We have not come across anything that we dislike. — What prob..." Read more
3 years ago
Verified User in ServicesInformation
". — Describe the project or task Magna5 helped with:Our company has contracted Magna5 to host our database. — What do you like best about Magna5?Customer Service attentiveness has been excellent. — What do you dislike about Magna5?We have not come across anything that we dislike. — What problems is Magna5 so..." Read more
3 years ago
Teri H.
"The majority of the techs are awesome and we love DaShawn and Ken B! — Describe the project or task Magna5 helped with: They house our accounting software and support us now that we all work from home as well. Most of the time the response time is fast and the issue is resolved in a very timely manner. — What do you like best about Magna5?..." Read more
3 years ago
Teri H.
". — Describe the project or task Magna5 helped with:They house our accounting software and support us now that we all work from home as well. Most of the time the response time is fast and the issue is resolved in a very timely manner. — What do you like best about Magna5?When we have a tough request from one of our clients and Magn..." Read more
3 years ago
Verified User in Hospital & Health Care
"Great company for managed services. — Describe the project or task Magna5 helped with: We have used Magna5 to help with several projects, both in the past and currently. On an ongoing basis, we are using them for after hours helpdesk support to supplement our small IT team. We are also using Magna5 to manage our file server backups using Commvau..." Read more
3 years ago
Verified User in Hospital & Health Care
". — Describe the project or task Magna5 helped with:We have used Magna5 to help with several projects, both in the past and currently. On an ongoing basis, we are using them for after hours helpdesk support to supplement our small IT team. We are also using Magna5 to manage our file server backups using CommvaultOn a one-off basis, we are using..." Read more
3 years ago
Verified User in Marketing and Advertising
"Very easy to work with for security reviews. — Describe the project or task Magna5 helped with: I have requested that Magna5 perform a security assessment and vulnerability scan of our internal and external network. Initial conversations were very good and informative. We worked with them to get everything scheduled and are now waiting on result..." Read more
3 years ago
Verified User in Marketing and Advertising
". — Describe the project or task Magna5 helped with:I have requested that Magna5 perform a security assessment and vulnerability scan of our internal and external network. Initial conversations were very good and informative. We worked with them to get everything scheduled and are now waiting on results. — What do you like best abo..." Read more
3 years ago
Verified User in Technology and ServicesInformation
"Using Magna5's IT service for offices in US. — Describe the project or task Magna5 helped with: Magna5 supported us in 3 offices in the US for installing working stations, fixing cables and more. The service was on time, with the expected results. — What do you like best about Magna5? The transparecy of the availability, times and supp..." Read more
3 years ago
Verified User in Computer Software
"Solid team, very responsive, very polite, work outside normal hours as well, just as a company needs. — Describe the project or task Magna5 helped with: Email migrations, cyber security, licensing — What do you like best about Magna5? The responsiveness of the team, it's necessary to have a team respond quickly — What do you disl..." Read more
3 years ago
"Magna 5 has been very responsive to our needs. — Describe the project or task Magna5 helped with: We have had to decommission a handful of computers in the last few weeks. Magna was there to help get my employees back up and running again on their new machines. — What do you like best about Magna5? They are very thourough and always m..." Read more
2 years ago